re: R6025 pure virtual function call!!
Tuesday, February 26, 2002 at 2:17 pm
Windows 2000 Annoyances Discussion Forum
Posted by G Moore
(1 messages posted)
Funny Enough, I ran into the identical problem Oscar had. In my situation, I had
just uninstalled Norton 2000 Retail edition from a Windows 2000 machine (mind you
that Norton 2000 did not support Windows 2000 officially). The uninstall didn't work
quite right (not surprising for Symantec). When I installed the Corp edition, the
R6025 error came up when starting Word or Excel. The remedy was to remove any trace
of Symantec and NAV from the registry (Be CAREFUL if you attempt to do this - it's
very easy to delete something you didn't intend to - there is no "Undo" in regedit)
and remove all Symantec/Norton files from the hard drive completely, Reboot, reinstall
Norton Corp edition, Reboot again and test.
I do wish that Symantec would address the issues with Corp edition of NAV. It's a
great program when it works.
G. Moore
On Thursday, January 3, 2002 at 7:24 am, Oscar wrote:
>I had the same problem today with a user trying to open any Office 2000 application.
> What had changed was Norton. The company had just installed Norton, Corporate
Edition,
>and the problem then started. What I did to fix the problem for now was disable
>Norton at startup. You may have to edit the registry to do this.
>
>HKLocalMachine-Software-Microsoft-Windows-Current Version-Run (and RunService, RunOnce,
>etc.)
>
>In there, look for anything pointing to the "//Navnt" and delete it.
>
>Restart and open Word or Excel. You should be good to go for the time being.
>
>I'm trying to unistall Norton, but there is a corrupt .log file I have to deal with,
>so it fails all the time.
>
>Only edit the registry if you know what I'm talking about. I don't want to make
>a current problem even worse.
>
>Hope this helps.
>
>
>On Friday, December 7, 2001 at 1:48 pm, Paul Phelps wrote:
>When launching Word/Powerpoint 2000, the following error is displayed:
>
>Runtime error
>Program: c:\Program Files\Microsoft Office\Office\Powerpnt.exe or ...\winword.exe
>R6025
> - pure virtual function call
>
>All other Office 2000 products work just fine. I have completely uninstalled the
>suite and reinstalled with negative results. Any suggestions.
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