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re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Tuesday, October 14, 2003 at 7:47 pm
Windows 2000 Annoyances Discussion Forum
Posted by Kim
(1 messages posted)
Hello Keppie,
By now I'm sure you have already solved the mystery, 16 months earlier. Your message
caught my eye as I am going through computer drama, trying to find an answer as to
why my Internet Explorer starts and then right as it "should" start, won't. For
the past week I have been unable to connect through Internet Explorer and have had
to use Netscape instead. Anyway.... what was your computer problem? I had a similar
problem a couple years back and discovered I had a bad hard drive. It would just
start rebooting all by itself and went on for as long as a month; I could not deal
with it anymore since it was the only computer I used for running my business which
in turn cost me a great profit loss, so I replaced the hard drive. So tell me, what
happened with your computer? Thanks for youir time.
Kim
On Friday, June 7, 2002 at 12:08 am, Keppie wrote:
>I have a question about Top
>reasons for random, fatal crashes in Windows XP and Windows 2000:
>Hi All,
>I am running Win 2K Pro, an Iwill KK266 mobo w/VIA chipset, AMD D750 Duron, and
256MB
>133Ram.
>My hope is that someone will be able to help me diagnose and fix a problem that
has
>just started up about a week ago and is getting worse.
>When starting up the computer and providing the administrator's password, windows
>loads normally. About the time it would stop loading and be ready to use, the system
>randomly restarts. After the restart, I wait for my cue, log in again, Windows
loads
>and, up until yesterday, it would be ready to go with only one restart cycle. Yesterday,
>however, it went through TWO of these restart cycles. I was holding my breath wondering
>what I was going to do if it simply kept going through this nasty restart "loop".
>
>I am not sure it is related, but as a bit more background, IE 5.5, has started freezing
>on me in kinda the same timeframe. No warning. And it freezes. Nothing works
(keys,
>esc, mouse, etc) to get the computer's attention. No Blue Screen of Death. Just
>like looking at a screen shot. The only way to get the computer restarted is to
>pull the plug to kill the power (switch doesn't work, either).
>The random restart problem happens randomly (although it is now happening about
once
>every four start ups) and will occur after the computer has been properly shut down
>as well as after one of the "IE Freezes" noted above.
>
>I have also had a ton of trouble recently trying to get this computer to recognize
>a Visioneer Scanner with Twain and PaperPort software with no success. The really
>nice support people at Visioneer had no clue what to do so they ran me through endless
>hoops and loops for several frustrating weeks......but that's another story........The
>relevant point is that I ended up uninstalling the scanner drivers and Scansoft
PaperPort
>software. Apparently the uninstall wasn't clean because the message that the computer
>is attempting to configure and connect to the scanner still appears on the screen
>at the very end of the boot up sequence. I mention this although the random restart
>began sometime after the uninstall of these programs. I would sure like to know
>how to get rid of this last remnant of the scanner program, also.
>I happen to be using two hard drives with different file formats but they have been
>living together happily with no conflicts or problems for over six months.
>I also run Norton Anti-virus.
>As mentioned at the top, my main concern is to try to get the random restart eliminated.
> Is there some way for me to trouble shoot this? Any ideas on what I might try?
>Thanks in advance for your comments.
>Chris
>
>
>
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 |  | re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000' (Kim: Tue, Oct 14, 2003, 7:47 pm) |
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