First, you will have to remove from registry any references to Norton. Visit Symantec's 
web site and look for instructions for manual uninstall.
Next, boot from the win2k cd and perform a repair. You  wil have to reinstall later 
security updates from Microsoft.
Instead of using Norton, download AVG 7.0 free edition from grisoft  
www.grisoft.com
It works better than Norton, and it doesn't try to take over your system.
Finaly, unless you must use IE, Firefox or Mozilla www.mozilla.org 
(this one also has a mail client better than Outlook Express) are a better choice, 
being more secure and less of a target for virus attacks.

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