Start Menu won't open
Saturday, September 24, 2005 at 9:28 am Windows 2000 Annoyances Discussion Forum
Posted by Capt. Lon
(32 messages posted)
Hello,
Working on a Win 2000 Pro machine, removing malware. Owner had installed Win Antispyware
2005, which itself is malware, according to:
http://www.spywarewarrior.com/rogue_anti-spyware.htm#products
Some of the malware I removed using Spysweeper, Norton A/V, and Trend Micro on line
scanner:
moneytree
internet optimizer
winad
hotbar
java byteverify
180 search assistant
a better internet
Serhs.exe trojan
cash back
As a result, there was a corruption in the Winsock (the computer would not surf the
internet), and I repaired that easily by using Winfix. Anyway, now the machine will
not boot into safe mode, nor does the start menu open. The button pushes, but then
stays 'in' and nothing opens or happens. It also will not open when I try the windows
button on the keyboard (which I understand to be the start menu shortcut). Other
shortcuts do work, such as windows+r to get the run box.
Any ideas how to effect a repair? Owner does not want a clean install of Windows
at this time.
Thanks so much.
Capt. Lon
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