re: Start Menu won't open
Saturday, September 24, 2005 at 10:48 am
Windows 2000 Annoyances Discussion Forum
Posted by Capt. Lon
(32 messages posted)
For what it's worth, I have a typo in my original message. I did not use
Winfix. Rather I used Winsockfix. Thanks.
Capt. Lon
On Saturday, September 24, 2005 at 9:28 am, Capt. Lon wrote:
>Hello,
>
>Working on a Win 2000 Pro machine, removing malware. Owner had installed Win Antispyware
>2005, which itself is malware, according to:
>
>http://www.spywarewarrior.com/rogue_anti-spyware.htm#products
>
>Some of the malware I removed using Spysweeper, Norton A/V, and Trend Micro on line
>scanner:
>moneytree
>internet optimizer
>winad
>hotbar
>java byteverify
>180 search assistant
>a better internet
>Serhs.exe trojan
>cash back
>
>As a result, there was a corruption in the Winsock (the computer would not surf
the
>internet), and I repaired that easily by using Winfix. Anyway, now the machine
will
>not boot into safe mode, nor does the start menu open. The button pushes, but then
>stays 'in' and nothing opens or happens. It also will not open when I try the windows
>button on the keyboard (which I understand to be the start menu shortcut). Other
>shortcuts do work, such as windows+r to get the run box.
>
>Any ideas how to effect a repair? Owner does not want a clean install of Windows
>at this time.
>
>Thanks so much.
>
>Capt. Lon
- Written in response to:
- Start Menu won't open (Capt. Lon: Saturday, September 24, 2005 at 9:28 am)
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