re: Start Menu won't open
Saturday, September 24, 2005 at 11:24 am
Windows 2000 Annoyances Discussion Forum
Posted by DEX
(11847 messages posted)
Capt. Lon
Looks like you still have a worm/virus on the machine.
At this point you can install a 2nd copy of win2k on the machine (i.e. c:\winnt2
) and then move the data files over after then remove the 1st install of win2k or
run the repair with the win2k cd.
---------------------------
How to repair with the win2k cd
Differences Between Manual and Fast Repair in Windows
http://support.microsoft.com/kb/238359/EN-US/
What an in-place Windows 2000 upgrade changes and what it does not change
http://support.microsoft.com/kb/306952/EN-US/
http://support.microsoft.com/default.aspx?scid=kb;en-us;292175&Product=win2000
-----------------------------------------
Reboot with the win2k cd and run the repair.
There are two of them the 1st one is FAST repair the 2nd one is like reinstall ,,
See URL links for more info..
try the fast one 1st and if that didn't work try the 2nd one.
2nd one,,,Reboot with win2k cd select (hit the enter key) install it will ask you
if you want to try
to repair the win2k you have on the machine select YES....Note: It will NOT over
write you data files just put down new OS systems files..
You will need to reinstall some programs so they can run again...
Note: You may need to change the BIOS set up so your CDROM loads up 1st... e.g. CDROM,A:,C:
-------------------------------
Reboot with the win2k cd and run the repair.
There are two of them the 1st one is FAST repair the 2nd one is like reinstall ,,try
the fast one 1st and if that didn't work try the 2nd one.
2nd one,,,Reboot with win2k cd select (hit the enter key) install it will ask you
if you want to try
to repair the win2k you have on the machine select YES....Note: It will NOT over
write you data files just put down new OS systems files..
You will need to reinstall some programs so they can run again...
Note: You may need to change the BIOS set up so your CDROM loads up 1st... e.g. CDROM,A:,C:
To install the Recovery Console as a startup option
With Windows running, insert the Setup CD into your CD-ROM drive.
CLick Start and select Run.
Type the following where D: is the CD-ROM drive letter:
D:\i386\winnt32.exe /cmdcons
Follow the instructions on the screen.
------------------------------
Start Over info below
If you want to start over
Reboot with the win2k cd
Windows will load up the setup files.
Then you will see 3 items listed
Select the 1st one with the Enter key
Windows will look for the systems you have on the machine.
Then hit ESC key=Don't repair
Then you will see the OS you now have on the machine
Highlight the items with the arrow key
and use the D key do DEL. the Par.(s)
Then reboot with win2k cd and let win2k
format and install....
On Saturday, September 24, 2005 at 9:28 am, Capt. Lon wrote:
>Hello,
>
>Working on a Win 2000 Pro machine, removing malware. Owner had installed Win Antispyware
>2005, which itself is malware, according to:
>
>http://www.spywarewarrior.com/rogue_anti-spyware.htm#products
>
>Some of the malware I removed using Spysweeper, Norton A/V, and Trend Micro on line
>scanner:
>moneytree
>internet optimizer
>winad
>hotbar
>java byteverify
>180 search assistant
>a better internet
>Serhs.exe trojan
>cash back
>
>As a result, there was a corruption in the Winsock (the computer would not surf
the
>internet), and I repaired that easily by using Winfix. Anyway, now the machine
will
>not boot into safe mode, nor does the start menu open. The button pushes, but then
>stays 'in' and nothing opens or happens. It also will not open when I try the windows
>button on the keyboard (which I understand to be the start menu shortcut). Other
>shortcuts do work, such as windows+r to get the run box.
>
>Any ideas how to effect a repair? Owner does not want a clean install of Windows
>at this time.
>
>Thanks so much.
>
>Capt. Lon
- Written in response to:
- Start Menu won't open (Capt. Lon: Saturday, September 24, 2005 at 9:28 am)
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