Were the Service Packs for Windows 2000 installed? There were six, and I believe 
one of the early ones corrected the problem you describe. 

If you have all the SPs installed and this still appears, you may be out of luck. 
In the computer age, 2001 is a lifetime away and finding support may be a challenge. 
Keep trying to Google it, maybe someone else has experienced this particular error 
with this particular game.

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