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re: Win 2000 Pro Printing Nightmare
Friday, January 18, 2008 at 10:42 pm
Windows 2000 Annoyances Discussion Forum
Posted by Michael Roback (3 messages posted)


I found the following info in the Msft knowledge base in terms of cleanly removing all print drivers and associated fragments, but I do not know how to get to these directories. Can they only be accessed via DOS? Any help would be appreciated! "Remove the printer using the Printers folder in Windows NT 4.0/Windows 2000 or Print Manager in Windows NT 3.5x. In Windows NT 3.5x or 4.0, in Control Panel, double-click Services, and then stop the Spooler service. In Windows 2000, in Control Panel, double-click Administrative Tools, double-click Services, and then stop the Spooler service. Run Registry Editor (Regedt32.exe) and go to the following subkey (note that this is all one path, which has been wrapped for readability): HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\ Environments\Windows NT x86\Drivers\Version-x\ NOTE: Version-1 is for Windows NT 3.51, Version-2 is for Windows NT 4.0, Version-3 is Windows 2000, and is the name of the printer you are removing. Note the values on the right and write down the file names. With the printer driver key selected, click Delete on the Edit menu. Go to the following directory and delete the printer driver files noted in step 4: %SystemRoot%\System32\Spool\Drivers\ NOTE: is Intel, MIPS, Alpha, or PPC. See the following table to match the folder with the version of Windows for which you installed the printer driver: w32x86\0 : Intel Windows NT 3.1 printer drivers w32x86\1 : Intel Windows NT 3.5x printer drivers w32x86\2 : Intel Windows NT 4.0 printer drivers w32x86\3 : Intel Windows 2000 printer drivers Win40\0 : Windows 95 printer drivers NOTE: If you are unable to delete the files and folders in the above directory structure after stopping the spooler service because of an error message that the files are in use (such as, Rasddui.dll), set the startup type for the Spooler service to Disabled, restart your computer, and then attempt to delete the files and folders again. After deleting the files, restore the Spooler startup to Automatic. In Windows NT 3.5x or 4.0, in Control Panel, double-click Services, and then start the Spooler service. In Windows 2000, in Control Panel, double-click Administrative Tools, double-click Services, and then start the Spooler service. Shut down and restart Windows NT. Stopping and restarting the Spooler service is not sufficient. Reinstall the printer using the Printers folder in Windows NT 4.0/Windows 2000 or Print Manager in Windows NT 3.5x. NOTE: In addition to the steps listed above, it may be necessary to delete the printer's associated unidriver (Rasdd.dll, Pscript.dll, or Plotter.dll). If printing has been initialized or if a process is using this file, it will be locked open and cannot be deleted. The file can be renamed or the system can be restarted to free up the driver. Refer to the Printer.inf file to see which unidriver is used by a particular printer."


Written in response to:
Win 2000 Pro Printing Nightmare (Michael Roback: Friday, January 18, 2008 at 5:11 pm)

Responses to this message:
*re: Win 2000 Pro Printing Nightmare (the ber: Friday, January 18, 2008 at 10:51 pm)

All messages in this thread [show all]
-Win 2000 Pro Printing Nightmare (Michael Roback: Fri, Jan 18, 2008, 5:11 pm)
-re: Win 2000 Pro Printing Nightmare (C K: Fri, Jan 18, 2008, 6:19 pm)
*re: Win 2000 Pro Printing Nightmare (Michael Roback: Fri, Jan 18, 2008, 10:14 pm)
*re: Win 2000 Pro Printing Nightmare (Jim O'Calaghan: Fri, Jan 18, 2008, 6:21 pm)
*re: Win 2000 Pro Printing Nightmare (DEX: Fri, Jan 18, 2008, 8:13 pm)
-re: Win 2000 Pro Printing Nightmare (Michael Roback: Fri, Jan 18, 2008, 10:42 pm)
*re: Win 2000 Pro Printing Nightmare (the ber: Fri, Jan 18, 2008, 10:51 pm)
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