re: Win 2000 Pro Printing Nightmare
Friday, January 18, 2008 at 10:51 pm
Windows 2000 Annoyances Discussion Forum
Posted by the ber
(78 messages posted)
I think that you cannot get to "administrative tools/services" in the control panel
unless you are logged in with administrator rights. at least it works that way on
my pc.
another way to get to "services" is to right-click on the taskbar, select "properties",
select "advanced", and check off "display administrative tools". afterwards the administrative
tools should be in the "start/programs" window. but as i said, it only works for
me when i log in with an administrator account.
as for regedt32: you have to click "start/run", and then type in "regedt32". you
should then see 5 explorer-type windows, one of which is Local Machine.
be careful.
On Friday, January 18, 2008 at 10:42 pm, Michael Roback wrote:
>I found the following info in the Msft knowledge base in terms of cleanly removing
>all print drivers and associated fragments, but I do not know how to get to these
>directories. Can they only be accessed via DOS? Any help would be appreciated!
>
>"Remove the printer using the Printers folder in Windows NT 4.0/Windows 2000 or
Print
>Manager in Windows NT 3.5x.
>In Windows NT 3.5x or 4.0, in Control Panel, double-click Services, and then stop
>the Spooler service. In Windows 2000, in Control Panel, double-click Administrative
>Tools, double-click Services, and then stop the Spooler service.
>Run Registry Editor (Regedt32.exe) and go to the following subkey (note that this
>is all one path, which has been wrapped for readability):
>HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\
>Environments\Windows NT x86\Drivers\Version-x\
>
>NOTE: Version-1 is for Windows NT 3.51, Version-2 is for Windows NT 4.0, Version-3
>is Windows 2000, and is the name of the printer you are removing.
>
>
>
>Note the values on the right and write down the file names.
>With the printer driver key selected, click Delete on the Edit menu.
>Go to the following directory and delete the printer driver files noted in step
4:
>%SystemRoot%\System32\Spool\Drivers\
>
>NOTE: is Intel, MIPS, Alpha, or PPC. See the following table to match
>the folder with the version of Windows for which you installed the printer driver:
>
>w32x86\0 : Intel Windows NT 3.1 printer drivers
>w32x86\1 : Intel Windows NT 3.5x printer drivers
>w32x86\2 : Intel Windows NT 4.0 printer drivers
>w32x86\3 : Intel Windows 2000 printer drivers
>Win40\0 : Windows 95 printer drivers
>
>NOTE: If you are unable to delete the files and folders in the above directory structure
>after stopping the spooler service because of an error message that the files are
>in use (such as, Rasddui.dll), set the startup type for the Spooler service to Disabled,
>restart your computer, and then attempt to delete the files and folders again. After
>deleting the files, restore the Spooler startup to Automatic.
>
>
>
>In Windows NT 3.5x or 4.0, in Control Panel, double-click Services, and then start
>the Spooler service. In Windows 2000, in Control Panel, double-click Administrative
>Tools, double-click Services, and then start the Spooler service.
>Shut down and restart Windows NT. Stopping and restarting the Spooler service is
>not sufficient.
>Reinstall the printer using the Printers folder in Windows NT 4.0/Windows 2000 or
>Print Manager in Windows NT 3.5x.
>NOTE: In addition to the steps listed above, it may be necessary to delete the printer's
>associated unidriver (Rasdd.dll, Pscript.dll, or Plotter.dll). If printing has been
>initialized or if a process is using this file, it will be locked open and cannot
>be deleted. The file can be renamed or the system can be restarted to free up the
>driver. Refer to the Printer.inf file to see which unidriver is used by a particular
>printer."
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