Norton Utilities - Scam?
Wednesday, August 29, 2001 at 6:52 pm
Windows 2000 Annoyances Discussion Forum
Posted by WhichWicanWitch
(17 messages posted)
Well, its not often I speak out about things, but this situation has me infuriated.
OK, I have Norton Utilities 2000. And let me tell you, it has been great. So good
that I have promoted it with friends and sites. But now, Symantec has the latest
Norton Utilities 2001. Fine, if you can afford it, go for it - New versions are usually
a good thing. But this version seems to be slowly wiping out the NU 2000 users. Seems
upon the first "Symantec Live Update" shortly after the release of 2k1, the registry
editor in 2k causes a fault error when using the find action. It doesnt crash the
system, just the editor (so far). I have been at Symantecs board for several days
trying to get direct answers. Many other NU2k users are having the same error. Symantecs
reply? Use Microsoft RegEdit. Hey, if I wanted MSRegEdit, I would not be at the Symantec
site trying to resolve the issue. I read for those several days the few options to
resolve the issue..one including "Uninstall Windows and reinstall". I tried every
solution they came up with to all the users. I didnt Uninstall Win, but I did soft-install
it.I finaly, as of today 29Aug01,got a direct answer to the situation...here it is,
via copy/paste.....
"I'm sorry for the frustration.
Unfortunately, the only correction that we have for this issue is in
the newer version, Norton Utilities 2001."....
Come on guys, thats like buying a 2000 Ford, the carbeurator fouling up, and Ford
telling you, well, you'll just have to buy the 2001 model!!
Well, I am fuming again all over, so I need to wrap this up. What Symantec is doing
is WRONG. I do not know without doubt that the "Live Update" is modifying my existing
software..but all the evidence does lead to this..Yes, if I had the recources, I
would further investigate, and go to court over this. I expect this from wanna-b
programmers...but not from a leading software company.
Sincerely,
David M. Mogle
aka:WhichWiccanWitch
silverknight9@yahoo.com
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