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re: R6025 pure virtual function call!! Sunday, December 9, 2001 at 4:04 pm Posted by Michael (2800 messages posted) Check out this link and see if any of this helps: http://support.microsoft.com/default.aspx?scid=kb;EN-US;q270027&GSSNB=1 On Friday, December 7, 2001 at 1:48 pm, Paul Phelps wrote: >When launching Word/Powerpoint 2000, the following error is displayed: > >Runtime error >Program: c:\Program Files\Microsoft Office\Office\Powerpnt.exe or ...\winword.exe >R6025 > - pure virtual function call > >All other Office 2000 products work just fine. I have completely uninstalled the >suite and reinstalled with negative results. Any suggestions. [Reply or follow-up to this message] re: R6025 pure virtual function call!! Monday, December 10, 2001 at 5:49 am Posted by Paul Phelps (2 messages posted) I had found this site as well. Tried it anyway, even though we have a Laserjet 4000TN printer. Still negative results. Appreciate the response, still open for suggestions. Paul Phelps [Reply or follow-up to this message] re: R6025 pure virtual function call!! Sunday, December 30, 2001 at 8:08 am Posted by rkars (1 messages posted) I had a similar problem with internet explorer and received same error. I installed IE 5.5 sp2 and also ran virus scan software with no luck. I noticed that the user downloaded alot of screen savers. I had read someones previous comments about this error and they made a reference to adware. I tried the fix Microsoft recommends for MSMoney when receiving the same error and it corrected the problem for me. It deals with the Microsoft Windows Cryptographic Provider which if a software was downloaded that tried to alter that file then it would explain the error or that a software was trying to install a backdoor so that confidental info could be retrieved using the rsabase.dll file. http://support.microsoft.com/default.aspx?scid=kb;EN-US;q240437 It's worth a try rather then reinstalling windows or rebuild. On Friday, December 7, 2001 at 1:48 pm, Paul Phelps wrote: >When launching Word/Powerpoint 2000, the following error is displayed: > >Runtime error >Program: c:\Program Files\Microsoft Office\Office\Powerpnt.exe or ...\winword.exe >R6025 > - pure virtual function call > >All other Office 2000 products work just fine. I have completely uninstalled the >suite and reinstalled with negative results. Any suggestions. [Reply or follow-up to this message] re: R6025 pure virtual function call!! Thursday, January 3, 2002 at 7:24 am Posted by Oscar (1 messages posted) I had the same problem today with a user trying to open any Office 2000 application. What had changed was Norton. The company had just installed Norton, Corporate Edition, and the problem then started. What I did to fix the problem for now was disable Norton at startup. You may have to edit the registry to do this. HKLocalMachine-Software-Microsoft-Windows-Current Version-Run (and RunService, RunOnce, etc.) In there, look for anything pointing to the "//Navnt" and delete it. Restart and open Word or Excel. You should be good to go for the time being. I'm trying to unistall Norton, but there is a corrupt .log file I have to deal with, so it fails all the time. Only edit the registry if you know what I'm talking about. I don't want to make a current problem even worse. Hope this helps. On Friday, December 7, 2001 at 1:48 pm, Paul Phelps wrote: >When launching Word/Powerpoint 2000, the following error is displayed: > >Runtime error >Program: c:\Program Files\Microsoft Office\Office\Powerpnt.exe or ...\winword.exe >R6025 > - pure virtual function call > >All other Office 2000 products work just fine. I have completely uninstalled the >suite and reinstalled with negative results. Any suggestions. [Reply or follow-up to this message] re: R6025 pure virtual function call!! Monday, January 21, 2002 at 5:31 pm Posted by Richard Tong (1 messages posted) Also happend to me with the install of Norton Corporate Edition. Thanks for the tip to disable the Norton startup although that kind of defeats the purpose. Have you looked on the Norton site for a fix? On Thursday, January 3, 2002 at 7:24 am, Oscar wrote: >I had the same problem today with a user trying to open any Office 2000 application. > What had changed was Norton. The company had just installed Norton, Corporate Edition, >and the problem then started. What I did to fix the problem for now was disable >Norton at startup. You may have to edit the registry to do this. > >HKLocalMachine-Software-Microsoft-Windows-Current Version-Run (and RunService, RunOnce, >etc.) > >In there, look for anything pointing to the "//Navnt" and delete it. > >Restart and open Word or Excel. You should be good to go for the time being. > >I'm trying to unistall Norton, but there is a corrupt .log file I have to deal with, >so it fails all the time. > >Only edit the registry if you know what I'm talking about. I don't want to make >a current problem even worse. > >Hope this helps. > > >On Friday, December 7, 2001 at 1:48 pm, Paul Phelps wrote: >When launching Word/Powerpoint 2000, the following error is displayed: > >Runtime error >Program: c:\Program Files\Microsoft Office\Office\Powerpnt.exe or ...\winword.exe >R6025 > - pure virtual function call > >All other Office 2000 products work just fine. I have completely uninstalled the >suite and reinstalled with negative results. Any suggestions. [Reply or follow-up to this message] re: R6025 pure virtual function call!! Tuesday, February 26, 2002 at 2:17 pm Posted by G Moore (1 messages posted) Funny Enough, I ran into the identical problem Oscar had. In my situation, I had just uninstalled Norton 2000 Retail edition from a Windows 2000 machine (mind you that Norton 2000 did not support Windows 2000 officially). The uninstall didn't work quite right (not surprising for Symantec). When I installed the Corp edition, the R6025 error came up when starting Word or Excel. The remedy was to remove any trace of Symantec and NAV from the registry (Be CAREFUL if you attempt to do this - it's very easy to delete something you didn't intend to - there is no "Undo" in regedit) and remove all Symantec/Norton files from the hard drive completely, Reboot, reinstall Norton Corp edition, Reboot again and test. I do wish that Symantec would address the issues with Corp edition of NAV. It's a great program when it works. G. Moore On Thursday, January 3, 2002 at 7:24 am, Oscar wrote: >I had the same problem today with a user trying to open any Office 2000 application. > What had changed was Norton. The company had just installed Norton, Corporate Edition, >and the problem then started. What I did to fix the problem for now was disable >Norton at startup. You may have to edit the registry to do this. > >HKLocalMachine-Software-Microsoft-Windows-Current Version-Run (and RunService, RunOnce, >etc.) > >In there, look for anything pointing to the "//Navnt" and delete it. > >Restart and open Word or Excel. You should be good to go for the time being. > >I'm trying to unistall Norton, but there is a corrupt .log file I have to deal with, >so it fails all the time. > >Only edit the registry if you know what I'm talking about. I don't want to make >a current problem even worse. > >Hope this helps. > > >On Friday, December 7, 2001 at 1:48 pm, Paul Phelps wrote: >When launching Word/Powerpoint 2000, the following error is displayed: > >Runtime error >Program: c:\Program Files\Microsoft Office\Office\Powerpnt.exe or ...\winword.exe >R6025 > - pure virtual function call > >All other Office 2000 products work just fine. I have completely uninstalled the >suite and reinstalled with negative results. Any suggestions. [Reply or follow-up to this message] re: R6025 pure virtual function call!! Tuesday, May 28, 2002 at 8:16 pm Posted by Betty Smith (1 messages posted) On Friday, December 7, 2001 at 1:48 pm, Paul Phelps wrote: >When launching Word/Powerpoint 2000, the following error is displayed: > >Runtime error >Program: c:\Program Files\Microsoft Office\Office\Powerpnt.exe or ...\winword.exe >R6025 > - pure virtual function call > >All other Office 2000 products work just fine. I have completely uninstalled the >suite and reinstalled with negative results. Any suggestions. [Reply or follow-up to this message] re: R6025 pure virtual function call!! Thursday, June 6, 2002 at 11:03 pm Posted by Raj (1 messages posted) Thanks for this info. This problem has caused nightmare for me since one of production server running critical service for a financial institution has been getting this error: “Microsoft Visual c++ Run time library Program c:\winnt\system32\dllhost.exe R6025 Pure virtual Function Call” The worst part is when this error occurs, the application will stop and this cause serious problem. We have looked on all angle and could not trace the cause. Based on your experience, I have disable the Norton and the application is running smoothly again. Thanks again. Raja On Thursday, January 3, 2002 at 7:24 am, Oscar wrote: >I had the same problem today with a user trying to open any Office 2000 application. > What had changed was Norton. The company had just installed Norton, Corporate Edition, >and the problem then started. What I did to fix the problem for now was disable >Norton at startup. You may have to edit the registry to do this. > >HKLocalMachine-Software-Microsoft-Windows-Current Version-Run (and RunService, RunOnce, >etc.) > >In there, look for anything pointing to the "//Navnt" and delete it. > >Restart and open Word or Excel. You should be good to go for the time being. > >I'm trying to unistall Norton, but there is a corrupt .log file I have to deal with, >so it fails all the time. > >Only edit the registry if you know what I'm talking about. I don't want to make >a current problem even worse. > >Hope this helps. > [Reply or follow-up to this message] re: R6025 pure virtual function call!! Monday, June 24, 2002 at 5:13 pm Posted by Cheng (1 messages posted) I got this error too. Seems that norton antivirus was the culrpit in my case. Uninstalled it everything works fine! ... Just as well I never liked norton anyways :) On Monday, December 10, 2001 at 5:49 am, Paul Phelps wrote: > >I had found this site as well. Tried it anyway, even though we have a Laserjet 4000TN >printer. Still negative results. Appreciate the response, still open for suggestions. > > >Paul Phelps [Reply or follow-up to this message] re: R6025 pure virtual function call!! Tuesday, January 21, 2003 at 11:53 am Posted by Claudios (1 messages posted) The solution. A user wrote recently: After installing Office 2000 SP3, starting PowerPoint resulted in the following error: R6025 - pure virtual function call Selectively disabling add-ins revealed that the SharePoint Portal Server client PowerPoint add-in was causing the problem (PKMOfficeAddIn.PwrPntUI.1). I disabled the add-in by setting LoadBehavior to zero in the following registry key: HKLM\SOFTWARE\Microsoft\Office\PowerPoint\Addins\PKMOfficeAddIn.PwrPntUI.1 On Friday, December 7, 2001 at 1:48 pm, Paul Phelps wrote: >When launching Word/Powerpoint 2000, the following error is displayed: > >Runtime error >Program: c:\Program Files\Microsoft Office\Office\Powerpnt.exe or ...\winword.exe >R6025 > - pure virtual function call > >All other Office 2000 products work just fine. I have completely uninstalled the >suite and reinstalled with negative results. Any suggestions. [Reply or follow-up to this message] re: R6025 pure virtual function call!! Thursday, May 8, 2003 at 5:49 am Posted by sandpines427 (1 messages posted) I keep getting this error too. Only my path is Program:C:\ProgramFiles\InternetExplorer\iexplore.exe When I foloow that path, it leads to Earthlink, even though iexplore is supoosed to be some kind of travel program? I have Windows XP and Internet Explorer (I had downloaded some screensavers recently. Which I then deleted.) On Friday, December 7, 2001 at 1:48 pm, Paul Phelps wrote: >When launching Word/Powerpoint 2000, the following error is displayed: > >Runtime error >Program: c:\Program Files\Microsoft Office\Office\Powerpnt.exe or ...\winword.exe >R6025 > - pure virtual function call > >All other Office 2000 products work just fine. I have completely uninstalled the >suite and reinstalled with negative results. Any suggestions. [Reply or follow-up to this message] re: R6025 pure virtual function call!! Wednesday, June 4, 2003 at 6:55 am Posted by hunter (1 messages posted) you rock!!! this solution met my needs and time constraints, thank you On Tuesday, January 21, 2003 at 11:53 am, Claudios wrote: >The solution. >A user wrote recently: > >After installing Office 2000 SP3, starting PowerPoint resulted in the >following error: > > >R6025 - pure virtual function call > > >Selectively disabling add-ins revealed that the SharePoint Portal Server client PowerPoint >add-in was causing the problem >(PKMOfficeAddIn.PwrPntUI.1). I disabled the add-in by setting LoadBehavior to zero >in the following registry key: > > >HKLM\SOFTWARE\Microsoft\Office\PowerPoint\Addins\PKMOfficeAddIn.PwrPntUI.1 > > > [Reply or follow-up to this message] (its the printer)re: R6025 pure virtual function call!! Thursday, June 5, 2003 at 12:54 am Posted by zal alfonso (1 messages posted) It happened to my company today, and after reading from Microsoft site, realised that it has to do with the HP 8000 Series printer. After troubleshooting, it is because of one of our printer drivers are corrupted. Maybe you would want to check this out On Tuesday, January 21, 2003 at 11:53 am, Claudios wrote: >The solution. >A user wrote recently: > >After installing Office 2000 SP3, starting PowerPoint resulted in the >following error: > > >R6025 - pure virtual function call > > >Selectively disabling add-ins revealed that the SharePoint Portal Server client PowerPoint >add-in was causing the problem >(PKMOfficeAddIn.PwrPntUI.1). I disabled the add-in by setting LoadBehavior to zero >in the following registry key: > > >HKLM\SOFTWARE\Microsoft\Office\PowerPoint\Addins\PKMOfficeAddIn.PwrPntUI.1 > > > [Reply or follow-up to this message] re: R6025 pure virtual function call!! Thursday, June 5, 2003 at 5:41 am Posted by Markus (1 messages posted) But if you want to use Document managing capabilities of SharePoint Portal Server directly from Powerpoint, this is hardly a rockin' solution. It just turns off the add-in needed to effectively use SPS from Powerpoint . Does anyone have any idea for a solution other than the one offered (or downgrading Office to SR-1) for this problem? - Markus On Wednesday, June 4, 2003 at 6:55 am, hunter wrote: >you rock!!! this solution met my needs and time constraints, thank you > > [Reply or follow-up to this message] re: (its the printer)re: R6025 pure virtual function call!! Tuesday, June 17, 2003 at 7:15 am Posted by Matt Burstein (1 messages posted) Definite solution. I had the same scenario with the Sharepoint client on 2 Citrix servers. I changed the registry on both and both worked right away, no reboot required. Thank you. On Thursday, June 5, 2003 at 12:54 am, zal alfonso wrote: >It happened to my company today, and after reading from Microsoft site, realised >that it has to do with the HP 8000 Series printer. After troubleshooting, it is because >of one of our printer drivers are corrupted. >Maybe you would want to check this out > > [Reply or follow-up to this message] re: (its the printer)re: R6025 pure virtual function call!! Friday, July 18, 2003 at 5:42 am Posted by Aysin Ciplakkayacik (1 messages posted) Where did you find this in the Microsoft site? Can you send me a link? On Thursday, June 5, 2003 at 12:54 am, zal alfonso wrote: >It happened to my company today, and after reading from Microsoft site, realised >that it has to do with the HP 8000 Series printer. After troubleshooting, it is because >of one of our printer drivers are corrupted. >Maybe you would want to check this out > > [Reply or follow-up to this message] re: R6025 pure virtual function call!! Friday, July 18, 2003 at 9:35 am Posted by jeff (1 messages posted) THIS WORKS!!!!!!!!!!! On Tuesday, January 21, 2003 at 11:53 am, Claudios wrote: >The solution. >A user wrote recently: > >After installing Office 2000 SP3, starting PowerPoint resulted in the >following error: > > >R6025 - pure virtual function call > > >Selectively disabling add-ins revealed that the SharePoint Portal Server client PowerPoint >add-in was causing the problem >(PKMOfficeAddIn.PwrPntUI.1). I disabled the add-in by setting LoadBehavior to zero >in the following registry key: > > >HKLM\SOFTWARE\Microsoft\Office\PowerPoint\Addins\PKMOfficeAddIn.PwrPntUI.1 > > > [Reply or follow-up to this message] re: R6025 pure virtual function call!! Thursday, August 7, 2003 at 4:21 pm Posted by TH (1 messages posted) Thanks Claudios. Saved my day. On Tuesday, January 21, 2003 at 11:53 am, Claudios wrote: >The solution. >A user wrote recently: > >After installing Office 2000 SP3, starting PowerPoint resulted in the >following error: > > >R6025 - pure virtual function call > > >Selectively disabling add-ins revealed that the SharePoint Portal Server client PowerPoint >add-in was causing the problem >(PKMOfficeAddIn.PwrPntUI.1). I disabled the add-in by setting LoadBehavior to zero >in the following registry key: > > >HKLM\SOFTWARE\Microsoft\Office\PowerPoint\Addins\PKMOfficeAddIn.PwrPntUI.1 > > > [Reply or follow-up to this message] re: R6025 pure virtual function call!! Saturday, August 14, 2004 at 7:39 pm Posted by GLT (1 messages posted) I've been getting this error off and on, for a few months now, there seems to be no way to predict when it will show up, sometimes it seems to lay dormant for long periods of time, and not give me any trouble, then it acts up out of the blue, and becomes quite a nuisance, but in my case, it seems to behave like a virus, it will not just come up once - once it starts, it will repeat itself over and over again, until my system freezes up completely, from being inundated with these identical 'pure virtual function call' error messages. Simultaneously, if I use ctrl-alt-delete while this is going on, I will find there are numerous 'iexplore' programs showing in this window, which repeat themselves 'ad-infinitum', if I dont reboot at that time. (i have no idea what 'iexplore' is, and have been afraid to delete it, for fear it might have something to do with my 'explorer' functions, I dont know a lot about computers or how they work, so I have to be careful with such things..) Rebooting seems to solve the problem, at least till the next time. I've been assuming it's some kind of malicious virus, as it seems to be behaving very maliciously but havent been able to isolate and identify it. Antivirus isnt telling me anything about it. (I have a free antivirus program called 'Vexira', also downloaded from the internet.) I have downloaded numerous 'free programs' from the internet, which I assume include ad and spyware, which has included screensavers and email stationary, artistic cursors, etc... (not willing to part with some of them, even knowing that they come with some unwanted 'extras', as some of these entertain my grandchildren, and we're fairly happy with the programs, themselves.) Has anyone seen any indication of this actually being a result of a viral infection or malicious code being used deliberately to disrupt systems, or perhaps a sign of a hacker getting into your system? "Pure virtual function call' almost sounds to me like someone is trying to take control of the computer....i.e. calling on the computer to perform some kind of virtual function?? On Thursday, May 8, 2003 at 5:49 am, sandpines427 wrote: > >I keep getting this error too. Only my path is Program:C:\ProgramFiles\InternetExplorer\iexplore.exe >When I foloow that path, it leads to Earthlink, even though iexplore is supoosed >to be some kind of travel program? >I have Windows XP and Internet Explorer >(I had downloaded some screensavers recently. Which I then deleted.) > [Reply or follow-up to this message] re: R6025 pure virtual function call!! Monday, November 15, 2004 at 9:24 pm Posted by blue_chili_ (11 messages posted) Cool! This solution helped me too. Nice one! On Tuesday, January 21, 2003 at 11:53 am, Claudios wrote: >The solution. >A user wrote recently: > >After installing Office 2000 SP3, starting PowerPoint resulted in the >following error: > > >R6025 - pure virtual function call > > >Selectively disabling add-ins revealed that the SharePoint Portal Server client PowerPoint >add-in was causing the problem >(PKMOfficeAddIn.PwrPntUI.1). I disabled the add-in by setting LoadBehavior to zero >in the following registry key: > > >HKLM\SOFTWARE\Microsoft\Office\PowerPoint\Addins\PKMOfficeAddIn.PwrPntUI.1 > > > [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows 2000 Discussion Forum