We have just purshased a the latest Sony Digital still camera Cybershot DSCF707. We have Windows 2000NT operating system. We can't get the computer to 'read' the camera . It knows the hardware is attached but will not 'see' the Removable Drive that represents the camera.Hence we cannot download the images. My laptop running Windows ME has no problem.

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When you say the computer knows the hardware is attached, do you mean that it shows up as a device in the Device Manager without any red or yellow marks?


On Thursday, April 25, 2002 at 6:22 am, sal.d wrote:
>We have just purshased a the latest Sony Digital still camera Cybershot DSCF707.
>We have Windows 2000NT operating system. We can't get the computer to 'read' the
>camera . It knows the hardware is attached but will not 'see' the Removable Drive
>that represents the camera.Hence we cannot download the images. My laptop running
> Windows ME has no problem.

[Reply or follow-up to this message]

Yes, the computer thinks the hardware is working properly. It also show up on the Taskbar down near the clock- you have to eject it to unplug it or the computer complains. The way it operates normally is as soon as you plug it in and turn it on a Removable Drive icon appears in My Computer next to the other drives. In our new computers operating Windows 2000 NT the removable drive doesn't appear. Hope you have a solution. I have HSC students waiting on the solution. Thanks


On Thursday, April 25, 2002 at 12:40 pm, Anthony Bejarano wrote:
>
>
>When you say the computer knows the hardware is attached, do you mean that it shows
>up as a device in the Device Manager without any red or yellow marks?
>

[Reply or follow-up to this message]

I had the same problem with the same camera on my ibm notebook win200 professional. I found a patch for the Sony software on their web site. Can remeber link but they acknowledge problem and provide a usb patch which is installed on my desktop. search sony.com


On Thursday, April 25, 2002 at 5:07 pm, sal.d wrote:
>Yes, the computer thinks the hardware is working properly. It also show up on the
>Taskbar down near the clock- you have to eject it to unplug it or the computer complains.
>The way it operates normally is as soon as you plug it in and turn it on a Removable
>Drive icon appears in My Computer next to the other drives. In our new computers
>operating Windows 2000 NT the removable drive doesn't appear.
>Hope you have a solution. I have HSC students waiting on the solution.
>Thanks
>
>

[Reply or follow-up to this message]

  I have the same sort of issues with my newer Canon A10.  All my computers are IBM, 
running W2K at current patch levels.  The HP215 Digicam worked with everything, the 
Canon A10 only worked with my Thinkpad T21 and not with my NetVista A60.  The Plug 
and Pray on the A60 id's the camera and model, but not enough info gets installed 
or whatever to communicate with the camera to get pictures or to update firmware. 
 I even put an add-on USB2.0 pci card in and that made no difference.
   Other camera management software does not see the data, and sometimes not even 
the name and type. A hardware guru I know said it was on-camera firmware and particular 
machine issues, probably the particular bios/config.... but didn't know if it was 
timing, gremlins or whatever.....

Kawguy...






On Thursday, April 25, 2002 at 6:22 am, sal.d wrote:
>We have just purshased a the latest Sony Digital still camera Cybershot DSCF707. 
>We have Windows 2000NT operating system. We can't get the computer to 'read' the 
>camera . It knows the hardware is attached but will not 'see' the Removable Drive 
>that represents the camera.Hence  we cannot  download the images. My laptop running 
> Windows ME has no problem.

[Reply or follow-up to this message]

It's been a year since I posted this, and we have had some sort of solution for a while. The problem (in our case) related to privileges / access on the network. Since we work in a large school with around 1500 people having access, there are restrictions on access WHEN you are logged on to the network. We solved the problem by setting up a separate account that accesses JUST the COMPUTERS. This then allows us to ADD hardware (which is effectively what you are doing when you use a plug and play device. IT is a pain in the neck having to log on and off but it allows us to download our images and preserves security of the network.


On Monday, April 21, 2003 at 11:24 am, Kaw Webguy wrote:

>  I have the same sort of issues with my newer Canon A10.  All my computers are 
IBM, 
>running W2K at current patch levels.  The HP215 Digicam worked with everything, 
the 
>Canon A10 only worked with my Thinkpad T21 and not with my NetVista A60.  The Plug 
>and Pray on the A60 id's the camera and model, but not enough info gets installed 
>or whatever to communicate with the camera to get pictures or to update firmware. 
> I even put an add-on USB2.0 pci card in and that made no difference.
>   Other camera management software does not see the data, and sometimes not even 
>the name and type. A hardware guru I know said it was on-camera firmware and particular 
>machine issues, probably the particular bios/config.... but didn't know if it was 
>timing, gremlins or whatever.....
>
>Kawguy...
>
>

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can you tel me what digicamera do work with windows 2000NT

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