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Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
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Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Friday, June 7, 2002 at 12:08 am
Posted by Keppie (4 messages posted)

I have a question about Top reasons for random, fatal crashes in Windows XP and Windows 2000:

Hi All, I am running Win 2K Pro, an Iwill KK266 mobo w/VIA chipset, AMD D750 Duron, and 256MB 133Ram. My hope is that someone will be able to help me diagnose and fix a problem that has just started up about a week ago and is getting worse. When starting up the computer and providing the administrator's password, windows loads normally. About the time it would stop loading and be ready to use, the system randomly restarts. After the restart, I wait for my cue, log in again, Windows loads and, up until yesterday, it would be ready to go with only one restart cycle. Yesterday, however, it went through TWO of these restart cycles. I was holding my breath wondering what I was going to do if it simply kept going through this nasty restart "loop". I am not sure it is related, but as a bit more background, IE 5.5, has started freezing on me in kinda the same timeframe. No warning. And it freezes. Nothing works (keys, esc, mouse, etc) to get the computer's attention. No Blue Screen of Death. Just like looking at a screen shot. The only way to get the computer restarted is to pull the plug to kill the power (switch doesn't work, either). The random restart problem happens randomly (although it is now happening about once every four start ups) and will occur after the computer has been properly shut down as well as after one of the "IE Freezes" noted above. I have also had a ton of trouble recently trying to get this computer to recognize a Visioneer Scanner with Twain and PaperPort software with no success. The really nice support people at Visioneer had no clue what to do so they ran me through endless hoops and loops for several frustrating weeks......but that's another story........The relevant point is that I ended up uninstalling the scanner drivers and Scansoft PaperPort software. Apparently the uninstall wasn't clean because the message that the computer is attempting to configure and connect to the scanner still appears on the screen at the very end of the boot up sequence. I mention this although the random restart began sometime after the uninstall of these programs. I would sure like to know how to get rid of this last remnant of the scanner program, also. I happen to be using two hard drives with different file formats but they have been living together happily with no conflicts or problems for over six months. I also run Norton Anti-virus. As mentioned at the top, my main concern is to try to get the random restart eliminated. Is there some way for me to trouble shoot this? Any ideas on what I might try? Thanks in advance for your comments. Chris

[Reply or follow-up to this message]

re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Friday, June 7, 2002 at 1:03 am
Posted by Vipers (590 messages posted)

I say only one thing...VIA :( ,the root to all your trouble. I have a VIA-chipped 
mobo too and i can't use it for anything exept running a basic w98 install. No scanner 
or other cool things. Even Imaging and Word craches very often on that board. The 
funny thing is that this is the only computer that i have there nothing works...It 
must be this VIA chip.

But you can always try go to via's home page and get patches and new drivers, it 
might help you. For me no, when my mobo dies, i will keep it that way with a hammer 
(big one) :).

// Vipers





On Friday, June 7, 2002 at 12:08 am, Keppie wrote: >I have a question about Top >reasons for random, fatal crashes in Windows XP and Windows 2000:

>Hi All, >I am running Win 2K Pro, an Iwill KK266 mobo w/VIA chipset, AMD D750 Duron, and 256MB >133Ram. >My hope is that someone will be able to help me diagnose and fix a problem that has >just started up about a week ago and is getting worse. >When starting up the computer and providing the administrator's password, windows >loads normally. About the time it would stop loading and be ready to use, the system >randomly restarts. After the restart, I wait for my cue, log in again, Windows loads >and, up until yesterday, it would be ready to go with only one restart cycle. Yesterday, >however, it went through TWO of these restart cycles. I was holding my breath wondering >what I was going to do if it simply kept going through this nasty restart "loop". > >I am not sure it is related, but as a bit more background, IE 5.5, has started freezing >on me in kinda the same timeframe. No warning. And it freezes. Nothing works (keys, >esc, mouse, etc) to get the computer's attention. No Blue Screen of Death. Just >like looking at a screen shot. The only way to get the computer restarted is to >pull the plug to kill the power (switch doesn't work, either). >The random restart problem happens randomly (although it is now happening about once >every four start ups) and will occur after the computer has been properly shut down >as well as after one of the "IE Freezes" noted above. > >I have also had a ton of trouble recently trying to get this computer to recognize >a Visioneer Scanner with Twain and PaperPort software with no success. The really >nice support people at Visioneer had no clue what to do so they ran me through endless >hoops and loops for several frustrating weeks......but that's another story........The >relevant point is that I ended up uninstalling the scanner drivers and Scansoft PaperPort >software. Apparently the uninstall wasn't clean because the message that the computer >is attempting to configure and connect to the scanner still appears on the screen >at the very end of the boot up sequence. I mention this although the random restart >began sometime after the uninstall of these programs. I would sure like to know >how to get rid of this last remnant of the scanner program, also. >I happen to be using two hard drives with different file formats but they have been >living together happily with no conflicts or problems for over six months. >I also run Norton Anti-virus. >As mentioned at the top, my main concern is to try to get the random restart eliminated. > Is there some way for me to trouble shoot this? Any ideas on what I might try? >Thanks in advance for your comments. >Chris > > > > >

[Reply or follow-up to this message]

re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Friday, June 7, 2002 at 3:31 pm
Posted by Keppie (4 messages posted)




On Friday, June 7, 2002 at 1:03 am, Vipers wrote:

>I say only one thing...VIA :( ,the root to all your trouble. I have a VIA-chipped 
>mobo too and i can't use it for anything exept running a basic w98 install. No scanner 
>or other cool things. Even Imaging and Word craches very often on that board. The 
>funny thing is that this is the only computer that i have there nothing works...It 
>must be this VIA chip.
>
>But you can always try go to via's home page and get patches and new drivers, it 
>might help you. For me no, when my mobo dies, i will keep it that way with a hammer 
>(big one) :).
>
>// Vipers
>
>
Many thanks for the comeback.  One of the support techs at Visioneer blamed the VIA 
chipset as the reason I couldn't get the computer to recognize the USB driver.  I 
did go to the VIA site and downloaded a patch recommened by the Visioneer tech.  
The patch was supposed to help with the communications problems but did no good....at 
least in my situation.

[Reply or follow-up to this message]

re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Saturday, June 8, 2002 at 4:37 am
Posted by patrick (1 messages posted)

Recently, I also got a win2000 Pro crash problem after I install a new AGP video card. My computer also use VIA chip. Any hints why this happen and how to diagnosis or fix it ? I have updated by bios, use a new power supply (I originally thought it was because of unstable power) but not use. Patrick


On Friday, June 7, 2002 at 1:03 am, Vipers wrote:

>I say only one thing...VIA :( ,the root to all your trouble. I have a VIA-chipped 
>mobo too and i can't use it for anything exept running a basic w98 install. No scanner 
>or other cool things. Even Imaging and Word craches very often on that board. The 
>funny thing is that this is the only computer that i have there nothing works...It 
>must be this VIA chip.
>
>But you can always try go to via's home page and get patches and new drivers, it 
>might help you. For me no, when my mobo dies, i will keep it that way with a hammer 
>(big one) :).
>
>// Vipers
>
>

[Reply or follow-up to this message]

re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Saturday, June 8, 2002 at 5:56 am
Posted by Vipers (590 messages posted)

Latest "4 in 1" driver from VIA should be able to solve your problem. // Vipers


On Saturday, June 8, 2002 at 4:37 am, patrick wrote:
>Recently, I also got a win2000 Pro crash problem after I install a new AGP video
>card.
>My computer also use VIA chip. Any hints why this happen and how to diagnosis or
>fix it ?
>I have updated by bios, use a new power supply (I originally thought it was because
>of unstable power)
>but not use.
>
>Patrick
>
>

[Reply or follow-up to this message]

re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Tuesday, August 13, 2002 at 4:20 am
Posted by Julian Ball (1 messages posted)

Hi. I have been experiencing similar problems on machines running windows xp. After days of tears and fury, I managed to kill the restart loop as follows. 1) Change from the standard ACPI installation that xp and 2000 load by default to standard PC install (f5 at the beginning of installation) 2)If it does start looping pull the plug out for at least a minute to clear the RAM 3) dont restart the machine "turn it off!!!" These worked for me, hope they help you too.


On Friday, June 7, 2002 at 12:08 am, Keppie wrote:
>I have a question about Top
>reasons for random, fatal crashes in Windows XP and Windows 2000
:


>Hi All,
>I am running Win 2K Pro, an Iwill KK266 mobo w/VIA chipset, AMD D750 Duron, and 256MB
>133Ram.
>My hope is that someone will be able to help me diagnose and fix a problem that has
>just started up about a week ago and is getting worse.
>When starting up the computer and providing the administrator's password, windows
>loads normally. About the time it would stop loading and be ready to use, the system
>randomly restarts. After the restart, I wait for my cue, log in again, Windows loads
>and, up until yesterday, it would be ready to go with only one restart cycle. Yesterday,
>however, it went through TWO of these restart cycles. I was holding my breath wondering
>what I was going to do if it simply kept going through this nasty restart "loop".
>
>I am not sure it is related, but as a bit more background, IE 5.5, has started freezing
>on me in kinda the same timeframe. No warning. And it freezes. Nothing works (keys,
>esc, mouse, etc) to get the computer's attention. No Blue Screen of Death. Just
>like looking at a screen shot. The only way to get the computer restarted is to
>pull the plug to kill the power (switch doesn't work, either).
>The random restart problem happens randomly (although it is now happening about once
>every four start ups) and will occur after the computer has been properly shut down
>as well as after one of the "IE Freezes" noted above.
>
>I have also had a ton of trouble recently trying to get this computer to recognize
>a Visioneer Scanner with Twain and PaperPort software with no success. The really
>nice support people at Visioneer had no clue what to do so they ran me through endless
>hoops and loops for several frustrating weeks......but that's another story........The
>relevant point is that I ended up uninstalling the scanner drivers and Scansoft PaperPort
>software. Apparently the uninstall wasn't clean because the message that the computer
>is attempting to configure and connect to the scanner still appears on the screen
>at the very end of the boot up sequence. I mention this although the random restart
>began sometime after the uninstall of these programs. I would sure like to know
>how to get rid of this last remnant of the scanner program, also.
>I happen to be using two hard drives with different file formats but they have been
>living together happily with no conflicts or problems for over six months.
>I also run Norton Anti-virus.
>As mentioned at the top, my main concern is to try to get the random restart eliminated.
> Is there some way for me to trouble shoot this? Any ideas on what I might try?
>Thanks in advance for your comments.
>Chris
>
>
>
>
>

[Reply or follow-up to this message]

VIA Motherboard
Monday, December 30, 2002 at 12:46 pm
Posted by Nik (1 messages posted)

k, I just built a brand new computer and it starts to crash about 5 min. after the installation of Windows XP. Its a Pentium 2.533, Geforce 4ti4200, VIA -PB400. I read a bit about the motherboard being faulty, i think it might be that, but I would like to kbow if anyone else has had the same problems with VIA motherboards or with this specific model.

[Reply or follow-up to this message]

re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Wednesday, January 29, 2003 at 6:30 pm
Posted by otto (1 messages posted)

I find this amazing that so many people have had so many issues running Win 2K. I have a MSI K7T266 MoBo (one of the first w/ the VIA KT266A chipset), AMD XP 1700+, GEForce 3, SB Audigy, 512 DDR2100 running Win 2K. It also has a wide variety of USB devices running on it. This machine has been rock solid for over a year with no 4 in1 patch. This machine runs everything from games to high-end rendering apps. The one and only blue screen I have ever seen was from Ghost 2003 trying to run on USB 2.0 drivers on the switch to PC-DOS to run Ghost. That's expected since a K7T266 does not have an USB 2.0 controller, it only supports USB 1.1. I have since upgraded the MoBo from another machine to the R-U version, which has an RAID controller and USB 2.0. It has run perfectly until today when it booted up and blue screened on a driver address (alleged). I disabled the shadowing in the BIOS and everything was fine again. Win 2K does mention disabling the system cache and shadowing in the blue screen. I plan to upgrade the O/S to XP and anticipate no problems since the original MoBo has been placed in the R-U donating machine with XP Pro running with no issues. I have never heard too many issues aside from hardware compatibility issues with Win2K. I have seen issues with AMD CPUs, TNT and SB Live chipsets running NT and Win 2K but the 4 in 1 driver set usually cures that. AND I have seen that to properly run hardware, drivers MUST support Win2K and XP. Anything less, you’re asking for problems, most likely BIG problems. ……..then again I just may be lucky.

[Reply or follow-up to this message]

re: VIA Motherboard
Wednesday, February 12, 2003 at 3:07 am
Posted by Dave G (1 messages posted)

I just bought a Shuttle w/ via kt266a chipset on AK32A mobo. Was having a lot of crashes. Tried switching my sound card and network card around, slot for slot. Seems to be alot more stable. Try moving cards to different slots. Sometimes IRQ conflicts will cause some crashes.


On Monday, December 30, 2002 at 12:46 pm, Nik wrote:
>k, I just built a brand new computer and it starts to crash about 5 min. after the
>installation of Windows XP. Its a Pentium 2.533, Geforce 4ti4200, VIA -PB400. I read
>a bit about the motherboard being faulty, i think it might be that, but I would like
>to kbow if anyone else has had the same problems with VIA motherboards or with this
>specific model.

[Reply or follow-up to this message]

re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Wednesday, February 19, 2003 at 1:10 pm
Posted by shelli (1 messages posted)

I think it definately is your Visioneer scanner. At our shop, we recently had a PC come in with the same problem, and after our techs completely removed the software, it was fine. Have u tried to uninstall the scanner in safe mode? that should do the trick.


On Friday, June 7, 2002 at 12:08 am, Keppie wrote:
>I have a question about Top
>reasons for random, fatal crashes in Windows XP and Windows 2000
:


>Hi All,
>I am running Win 2K Pro, an Iwill KK266 mobo w/VIA chipset, AMD D750 Duron, and 256MB
>133Ram.
>My hope is that someone will be able to help me diagnose and fix a problem that has
>just started up about a week ago and is getting worse.
>When starting up the computer and providing the administrator's password, windows
>loads normally. About the time it would stop loading and be ready to use, the system
>randomly restarts. After the restart, I wait for my cue, log in again, Windows loads
>and, up until yesterday, it would be ready to go with only one restart cycle. Yesterday,
>however, it went through TWO of these restart cycles. I was holding my breath wondering
>what I was going to do if it simply kept going through this nasty restart "loop".
>
>I am not sure it is related, but as a bit more background, IE 5.5, has started freezing
>on me in kinda the same timeframe. No warning. And it freezes. Nothing works (keys,
>esc, mouse, etc) to get the computer's attention. No Blue Screen of Death. Just
>like looking at a screen shot. The only way to get the computer restarted is to
>pull the plug to kill the power (switch doesn't work, either).
>The random restart problem happens randomly (although it is now happening about once
>every four start ups) and will occur after the computer has been properly shut down
>as well as after one of the "IE Freezes" noted above.
>
>I have also had a ton of trouble recently trying to get this computer to recognize
>a Visioneer Scanner with Twain and PaperPort software with no success. The really
>nice support people at Visioneer had no clue what to do so they ran me through endless
>hoops and loops for several frustrating weeks......but that's another story........The
>relevant point is that I ended up uninstalling the scanner drivers and Scansoft PaperPort
>software. Apparently the uninstall wasn't clean because the message that the computer
>is attempting to configure and connect to the scanner still appears on the screen
>at the very end of the boot up sequence. I mention this although the random restart
>began sometime after the uninstall of these programs. I would sure like to know
>how to get rid of this last remnant of the scanner program, also.
>I happen to be using two hard drives with different file formats but they have been
>living together happily with no conflicts or problems for over six months.
>I also run Norton Anti-virus.
>As mentioned at the top, my main concern is to try to get the random restart eliminated.
> Is there some way for me to trouble shoot this? Any ideas on what I might try?
>Thanks in advance for your comments.
>Chris
>
>
>
>
>

[Reply or follow-up to this message]

re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Wednesday, April 30, 2003 at 5:27 am
Posted by Mark (1 messages posted)

As I have read in other posts, on other websites, this seems to be a fairly common problem. I've experienced it on only one of my four Windows XP Pro machines though. This particular machine is a 1900+ with a 128MB ATI Radeon 9000 Pro. Generally speaking it's only happened on games, however when this machine had a GeForce 3 Ti500 64MB card in it, it could happen at anytime. There are lots of writings about PSUs being the problem, however I don't entirely buy into this argument. The reason for this is that I have a machine with an 1800+ processor on a Abit KD7 KT400 MB. It also has a SCSI HDD & CD-ReWriter on a AHA-2940U2W card. Now SCSI hard drives are notoriously power hungry and this being a 10K spin speed one is no exception to the rule. The machine also features the usual trappings, although Sound and Networking are on the mainboard rather than seperate cards. Yet despite the 250watt PSU the machine is stable as anything. I had some friends over a few days ago and it played Medal Of Honor non-stop for about 6 hours and not once did it crash, restart or do anything untoward. The PSU itself is simply the one that came with the case as well, so it's nothing 'high end'. Like many people may have done now, I've disabled the automatic restart to try and pin down what file(s) or hardware might be causing the problem. One possibility I haven't ruled out though is that it's something to do with having 1GB of RAM in my machine that exhibits the problem. I will be testing this theory tomorrow though since I have another Abit KD7 winging it's way to me which I will be installing in a machine with an 1GHz Athlon Processor, and nicking 512MB RAM from my main machine to put in this upgraded box. With regard to the overheating issues, well I don't buy these either since I'm running in a Coolermaster case with loads of fans in it and the Processor is cooled by a Zalman flowers cooler. Usually if a machine or processor overheats it freezes rather than restarts, it's what you'd expect if your processor fan fails. After being on and reaching temperature X it will typically lock up, bar the motherboard detecting over heating and shutting your machine down. Memory problems? Well possibly, but memory chips can be tested with memory testers. So could it be something else? Driver instabilities? Mismatching hardware? Just for reference at time of writing my machine was running the latest BIOS revision, all the latest drivers, and Windowsupdate, is fully uptodate.

[Reply or follow-up to this message]

re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Tuesday, May 6, 2003 at 4:41 pm
Posted by Roy Ramey (1 messages posted)

How do you disable the restart to be able to troubleshoot?


On Wednesday, April 30, 2003 at 5:27 am, Mark wrote:
>As I have read in other posts, on other websites, this seems to be a fairly common
>problem. I've experienced it on only one of my four Windows XP Pro machines though.
>This particular machine is a 1900+ with a 128MB ATI Radeon 9000 Pro. Generally speaking
>it's only happened on games, however when this machine had a GeForce 3 Ti500 64MB
>card in it, it could happen at anytime.
>
>There are lots of writings about PSUs being the problem, however I don't entirely
>buy into this argument. The reason for this is that I have a machine with an 1800+
>processor on a Abit KD7 KT400 MB. It also has a SCSI HDD & CD-ReWriter on a AHA-2940U2W
>card. Now SCSI hard drives are notoriously power hungry and this being a 10K spin
>speed one is no exception to the rule. The machine also features the usual trappings,
>although Sound and Networking are on the mainboard rather than seperate cards. Yet
>despite the 250watt PSU the machine is stable as anything. I had some friends over
>a few days ago and it played Medal Of Honor non-stop for about 6 hours and not once
>did it crash, restart or do anything untoward. The PSU itself is simply the one that
>came with the case as well, so it's nothing 'high end'.
>
>Like many people may have done now, I've disabled the automatic restart to try and
>pin down what file(s) or hardware might be causing the problem. One possibility I
>haven't ruled out though is that it's something to do with having 1GB of RAM in my
>machine that exhibits the problem. I will be testing this theory tomorrow though
>since I have another Abit KD7 winging it's way to me which I will be installing in
>a machine with an 1GHz Athlon Processor, and nicking 512MB RAM from my main machine
>to put in this upgraded box.
>
>With regard to the overheating issues, well I don't buy these either since I'm running
>in a Coolermaster case with loads of fans in it and the Processor is cooled by a
>Zalman flowers cooler. Usually if a machine or processor overheats it freezes rather
>than restarts, it's what you'd expect if your processor fan fails. After being on
>and reaching temperature X it will typically lock up, bar the motherboard detecting
>over heating and shutting your machine down.
>
>Memory problems? Well possibly, but memory chips can be tested with memory testers.
>
>So could it be something else? Driver instabilities? Mismatching hardware?
>
>Just for reference at time of writing my machine was running the latest BIOS revision,
>all the latest drivers, and Windowsupdate, is fully uptodate.

[Reply or follow-up to this message]

Free RAM tester
Saturday, May 24, 2003 at 7:36 pm
Posted by Ruthran (1 messages posted)

Hi all. Just thought I'd let people know that you can get a free mem tester at http://hcidesign.com/memtest/ I was tearing my hair out cos my system would always crash during games, but be fine whilst running windows normally. I'd done a wipe and stripped the software and drivers to bare-bones and was positive it was a cooling problem as my AMD was running a little hot so I bought a huge fan/heatsink for my CPU. Still crashed so I tested the mem and found a heap of errors. Turns out the ram was screwy but it would only show up once the system started thrashing it (games, 3dMAX, DivX encoding etc). Hope it helps people. Cheers

[Reply or follow-up to this message]

re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Tuesday, June 10, 2003 at 5:41 pm
Posted by Jason Medlin (3 messages posted)

www.viatech.com doesn't load for me, is there any other places I can get the 4 in 1 drivers for a via KT133 mobo


On Saturday, June 8, 2002 at 5:56 am, Vipers wrote:
>Latest "4 in 1" driver from VIA should be able to solve your problem.
>
>// Vipers
>
>

[Reply or follow-up to this message]

re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Wednesday, June 11, 2003 at 1:32 am
Posted by Vipers (590 messages posted)

You can find the latest drivers at 
http://www.viaarena.com/?PageID=2

// Vipers





On Tuesday, June 10, 2003 at 5:41 pm, Jason Medlin wrote: >www.viatech.com doesn't load for me, is there any other places I can get the 4 in >1 drivers for a via KT133 mobo >

[Reply or follow-up to this message]

re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Tuesday, October 14, 2003 at 7:47 pm
Posted by Kim (1 messages posted)

Hello Keppie, By now I'm sure you have already solved the mystery, 16 months earlier. Your message caught my eye as I am going through computer drama, trying to find an answer as to why my Internet Explorer starts and then right as it "should" start, won't. For the past week I have been unable to connect through Internet Explorer and have had to use Netscape instead. Anyway.... what was your computer problem? I had a similar problem a couple years back and discovered I had a bad hard drive. It would just start rebooting all by itself and went on for as long as a month; I could not deal with it anymore since it was the only computer I used for running my business which in turn cost me a great profit loss, so I replaced the hard drive. So tell me, what happened with your computer? Thanks for youir time. Kim


On Friday, June 7, 2002 at 12:08 am, Keppie wrote:
>I have a question about Top
>reasons for random, fatal crashes in Windows XP and Windows 2000
:


>Hi All,
>I am running Win 2K Pro, an Iwill KK266 mobo w/VIA chipset, AMD D750 Duron, and 256MB
>133Ram.
>My hope is that someone will be able to help me diagnose and fix a problem that has
>just started up about a week ago and is getting worse.
>When starting up the computer and providing the administrator's password, windows
>loads normally. About the time it would stop loading and be ready to use, the system
>randomly restarts. After the restart, I wait for my cue, log in again, Windows loads
>and, up until yesterday, it would be ready to go with only one restart cycle. Yesterday,
>however, it went through TWO of these restart cycles. I was holding my breath wondering
>what I was going to do if it simply kept going through this nasty restart "loop".
>
>I am not sure it is related, but as a bit more background, IE 5.5, has started freezing
>on me in kinda the same timeframe. No warning. And it freezes. Nothing works (keys,
>esc, mouse, etc) to get the computer's attention. No Blue Screen of Death. Just
>like looking at a screen shot. The only way to get the computer restarted is to
>pull the plug to kill the power (switch doesn't work, either).
>The random restart problem happens randomly (although it is now happening about once
>every four start ups) and will occur after the computer has been properly shut down
>as well as after one of the "IE Freezes" noted above.
>
>I have also had a ton of trouble recently trying to get this computer to recognize
>a Visioneer Scanner with Twain and PaperPort software with no success. The really
>nice support people at Visioneer had no clue what to do so they ran me through endless
>hoops and loops for several frustrating weeks......but that's another story........The
>relevant point is that I ended up uninstalling the scanner drivers and Scansoft PaperPort
>software. Apparently the uninstall wasn't clean because the message that the computer
>is attempting to configure and connect to the scanner still appears on the screen
>at the very end of the boot up sequence. I mention this although the random restart
>began sometime after the uninstall of these programs. I would sure like to know
>how to get rid of this last remnant of the scanner program, also.
>I happen to be using two hard drives with different file formats but they have been
>living together happily with no conflicts or problems for over six months.
>I also run Norton Anti-virus.
>As mentioned at the top, my main concern is to try to get the random restart eliminated.
> Is there some way for me to trouble shoot this? Any ideas on what I might try?
>Thanks in advance for your comments.
>Chris
>
>
>
>
>

[Reply or follow-up to this message]

re: Free RAM tester
Monday, December 29, 2003 at 11:11 pm
Posted by Gowest (1 messages posted)

My system dies (i.e. black screen and system halts) almost instantly everytime I boot up "Black Hawk Down", sometimes just listening MP3. The shop replaced the display card for me but it still got the same symptom. I have ruled out the possibilities of PSU and overheating inside the case. Now I am almost certain that it's caused by the faulty RAM. Thanks for suggesting the site for downloading the RAM tester Ruthran it really helps.


On Saturday, May 24, 2003 at 7:36 pm, Ruthran wrote:
>Hi all. Just thought I'd let people know that you can get a free mem tester at http://hcidesign.com/memtest/
>
>I was tearing my hair out cos my system would always crash during games, but be fine
>whilst running windows normally. I'd done a wipe and stripped the software and drivers
>to bare-bones and was positive it was a cooling problem as my AMD was running a little
>hot so I bought a huge fan/heatsink for my CPU. Still crashed so I tested the mem
>and found a heap of errors. Turns out the ram was screwy but it would only show up
>once the system started thrashing it (games, 3dMAX, DivX encoding etc).
>Hope it helps people.
>
>Cheers

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re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Monday, August 9, 2004 at 4:23 am
Posted by ian summerfeldt (1 messages posted)

High this is Tall Building, ru JB of Tassie??

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re: Question about 'Windows 2000, fatal crashes in Windows XP and Windows 2000'
Monday, November 15, 2004 at 2:59 pm
Posted by problem (1 messages posted)

when i logon to my windows 2000, firstly it came up with an error stating "Error starting even logger", i did a rebot in safe mode dos prompt, then renamed explorer.exe to explorer.BAK. That was able to log me and load everything up. The second time i logged in nothing happens now.. just comes up with my background.


On Friday, June 7, 2002 at 12:08 am, Keppie wrote:
>I have a question about Top
>reasons for random, fatal crashes in Windows XP and Windows 2000
:


>Hi All,
>I am running Win 2K Pro, an Iwill KK266 mobo w/VIA chipset, AMD D750 Duron, and 256MB
>133Ram.
>My hope is that someone will be able to help me diagnose and fix a problem that has
>just started up about a week ago and is getting worse.
>When starting up the computer and providing the administrator's password, windows
>loads normally. About the time it would stop loading and be ready to use, the system
>randomly restarts. After the restart, I wait for my cue, log in again, Windows loads
>and, up until yesterday, it would be ready to go with only one restart cycle. Yesterday,
>however, it went through TWO of these restart cycles. I was holding my breath wondering
>what I was going to do if it simply kept going through this nasty restart "loop".
>
>I am not sure it is related, but as a bit more background, IE 5.5, has started freezing
>on me in kinda the same timeframe. No warning. And it freezes. Nothing works (keys,
>esc, mouse, etc) to get the computer's attention. No Blue Screen of Death. Just
>like looking at a screen shot. The only way to get the computer restarted is to
>pull the plug to kill the power (switch doesn't work, either).
>The random restart problem happens randomly (although it is now happening about once
>every four start ups) and will occur after the computer has been properly shut down
>as well as after one of the "IE Freezes" noted above.
>
>I have also had a ton of trouble recently trying to get this computer to recognize
>a Visioneer Scanner with Twain and PaperPort software with no success. The really
>nice support people at Visioneer had no clue what to do so they ran me through endless
>hoops and loops for several frustrating weeks......but that's another story........The
>relevant point is that I ended up uninstalling the scanner drivers and Scansoft PaperPort
>software. Apparently the uninstall wasn't clean because the message that the computer
>is attempting to configure and connect to the scanner still appears on the screen
>at the very end of the boot up sequence. I mention this although the random restart
>began sometime after the uninstall of these programs. I would sure like to know
>how to get rid of this last remnant of the scanner program, also.
>I happen to be using two hard drives with different file formats but they have been
>living together happily with no conflicts or problems for over six months.
>I also run Norton Anti-virus.
>As mentioned at the top, my main concern is to try to get the random restart eliminated.
> Is there some way for me to trouble shoot this? Any ideas on what I might try?
>Thanks in advance for your comments.
>Chris
>
>
>
>
>

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re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Thursday, March 30, 2006 at 9:49 am
Posted by gpizarro (1 messages posted)

I thought I had a Bad Hard Drive, so I bought a new One. It worked fine at the beginning, but after a few minutes my just installed Windows XP SP2 rebooted without warning...

So I discovered after removing and attaching my old hard drive via USB to other PC that it was OK, but instead it was my RAM which had issues.

Don't assume it's your harddrive until you test all the hardware!

Regards



On Tuesday, October 14, 2003 at 7:47 pm, Kim wrote:
>Hello Keppie,
>By now I'm sure you have already solved the mystery, 16 months earlier. Your message
>caught my eye as I am going through computer drama, trying to find an answer as to
>why my Internet Explorer starts and then right as it "should" start, won't. For
>the past week I have been unable to connect through Internet Explorer and have had
>to use Netscape instead. Anyway.... what was your computer problem? I had a similar
>problem a couple years back and discovered I had a bad hard drive. It would just
>start rebooting all by itself and went on for as long as a month; I could not deal
>with it anymore since it was the only computer I used for running my business which
>in turn cost me a great profit loss, so I replaced the hard drive. So tell me, what
>happened with your computer? Thanks for youir time.
>Kim
>

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