Frequently after starting Windows 2000 Professional, the blue start screen comes up and as the information is being displayed on the screen, suddenly a Winlogon error message for a second, (to fast to read it,) then the computer restarts. This has occurred several times in a row. Which Q file on Microsofts Knowledge Base do I need to use and what is the link for it? Thanks for the assistance.

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The next time you successfully log onto Windows, right-click on "My Computer" and go to "Properties." The last tab, Advanced, has a button labeled "Startup and Recovery" that you'll need to click. Uncheck the setting to "Automatically Reboot" on system failure. This will allow you to get a good look at the blue screen... so you can write down the first few lines of information. Once you have the exact message at the top, either research it yourself, or come back here and someone will help you.


On Friday, February 7, 2003 at 8:57 am, M. Susler wrote:
>Frequently after starting Windows 2000 Professional, the blue start screen comes
>up and as the information is being displayed on the screen, suddenly a Winlogon error
>message for a second, (to fast to read it,) then the computer restarts. This has
>occurred several times in a row.
>
>Which Q file on Microsofts Knowledge Base do I need to use and what is the link
>for it?
>
>Thanks for the assistance.

[Reply or follow-up to this message]

Hi Adam: Thanks for your suggestion. I found out that the error message is: Q296749, "Access violation during boot causes the computer to computer to re-boot." I have searched all of the fixes in Microsoft's Windows 2000 SP1, SP2 and SP3, however I have not found the hotfix to download to correct this problem, so I am still not able to correct this problem. Once again, your assistance would be greatly appreciated. Thanks. Golfcart03


On Friday, February 7, 2003 at 9:27 am, Adam the Wiseguy wrote:
>The next time you successfully log onto Windows, right-click on "My Computer" and
>go to "Properties." The last tab, Advanced, has a button labeled "Startup and Recovery"
>that you'll need to click. Uncheck the setting to "Automatically Reboot" on system
>failure. This will allow you to get a good look at the blue screen... so you can
>write down the first few lines of information. Once you have the exact message at
>the top, either research it yourself, or come back here and someone will help you.
>
>

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