Annoyances.org
Home » Windows 2000 Discussion Forum » Message 1046437759 » Entire Thread Search | Help | Home
  
Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Showing all messages in thread #1046437759
Windows 2000 Annoyances Discussion Forum


The following are all of the messages in this thread (20 in all), shown in chronological order. Click any message subject to view that message by itself or to view the thread hierarchy.
Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Friday, February 28, 2003 at 5:09 am
Posted by Michael (2 messages posted)


Good day,

I am experiencing a variation on this theme with Windows 2000 Professional.  I've 
read through all related articles on Annoyances.org, and on other forums, but have 
not been able to solve my problem.

My version of the problem: When I choose shut-down to shut down my PC, the PC restarts 
instead of shutting down.  However, now if I select shut-down, it will shut down 
fine.  Thus it takes two shut-downs (the first restarting) in order to finally shut 
down the PC.  After it has finally shut down, the next time I use it, I will get 
the same behaviour (i.e. it will require two shut-downs in order to actually shut 
down the PC).

I have tried all of the relevent tips from these pages (e.g. turning off reboot-on-error, 
upgrading by Easy CD Creator software, etc.) but nothing has worked.

From my point of view, it appears strange that it should shut down fine the second 
time.  One would think that a device conflict, or something like that, would exist 
all the time, causing my PC to restart every time I try to shut down.

Please note that I never see a BSOD when the PC restarts.  It almost appears that 
my PC thinks I chose "restart" instead of "shut-down" when I first try to shut it 
down.

I have made several changes to the PC recently (software and hardware) so I reckon 
one of these is to blame, but I would really like to avoid uninstalling everything 
one-by-one to find out what is causing the problem.  If anyone has seen this before, 
or can give me some advice in advance, I would very much appreciate it.  If no one 
can help, then I guess I'll start slowly uninstalling things....

One final thought: I can't be sure, but I think the problem may have appeared after 
installing a LinkSys Wireless PC card.  Like I said, I upgraded so many things in 
such a short span of time, I can't be sure about that.  But just in case, has anyone 
heard of any interactions between Win2000 Pro and these cards?

Finally, I should also mention that otherwise, the PC is in top working condition 
-- All the devices function as they should, none of them complain, and everything 
in the hardware device manager looks clean.

Thanks to everyone in advance,
Michael

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Friday, February 28, 2003 at 5:49 am
Posted by andreas (25 messages posted)

Did some searching on the net for similar problems and i found this how-to on how to get around the trouble you're experiencing. I dont know if this work, but you might give it a go and tell us how it worked! Change the registry setting: HKEY_LOCAL_MACHINE\software\microsoft\windows NT\current version\winlogon Change PowerdownAftershutdown from 0 to 1.

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Saturday, March 1, 2003 at 5:15 pm
Posted by jay (131 messages posted)

Have you checked your BIOS power settings? Make certain the "Wake on Modem Ring" and "Wake on PCI PME" are set to "Stay Off." If they are not, change them and see what happens. I had your problem on a brand new computer and it drove me to distraction until I found out about the PCI PME setting. Mine was set to Stay On and when I changed is to Stay Off the problem disappeared and has not returned.


On Friday, February 28, 2003 at 5:09 am, Michael wrote:

>
>Good day,
>
>I am experiencing a variation on this theme with Windows 2000 Professional.  I've 
>read through all related articles on Annoyances.org, and on other forums, but have 
>not been able to solve my problem.
>
>My version of the problem: When I choose shut-down to shut down my PC, the PC restarts 
>instead of shutting down.  However, now if I select shut-down, it will shut down 
>fine.  Thus it takes two shut-downs (the first restarting) in order to finally shut 
>down the PC.  After it has finally shut down, the next time I use it, I will get 
>the same behaviour (i.e. it will require two shut-downs in order to actually shut 
>down the PC).
>
>I have tried all of the relevent tips from these pages (e.g. turning off reboot-on-error, 
>upgrading by Easy CD Creator software, etc.) but nothing has worked.
>
>From my point of view, it appears strange that it should shut down fine the second 
>time.  One would think that a device conflict, or something like that, would exist 
>all the time, causing my PC to restart every time I try to shut down.
>
>Please note that I never see a BSOD when the PC restarts.  It almost appears that 
>my PC thinks I chose "restart" instead of "shut-down" when I first try to shut it 
>down.
>
>I have made several changes to the PC recently (software and hardware) so I reckon 
>one of these is to blame, but I would really like to avoid uninstalling everything 
>one-by-one to find out what is causing the problem.  If anyone has seen this before, 
>or can give me some advice in advance, I would very much appreciate it.  If no one 
>can help, then I guess I'll start slowly uninstalling things....
>
>One final thought: I can't be sure, but I think the problem may have appeared after 
>installing a LinkSys Wireless PC card.  Like I said, I upgraded so many things in 
>such a short span of time, I can't be sure about that.  But just in case, has anyone 
>heard of any interactions between Win2000 Pro and these cards?
>
>Finally, I should also mention that otherwise, the PC is in top working condition 
>-- All the devices function as they should, none of them complain, and everything 
>in the hardware device manager looks clean.
>
>Thanks to everyone in advance,
>Michael
>

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Tuesday, March 4, 2003 at 5:25 am
Posted by Michael (2 messages posted)


Hi all,

First off, thanks to everyone who pondered my problem.

Andreas: Thanks for the tip.  I tried it out, but unfortunately it didn't help in 
my situation.

Jay: You got it!  Turning off "PME Wake up" did the trick!  I was quite surprised, 
because I didn't think a BIOS change would do it.  After all, I hadn't changed my 
BIOS settings recently, so why should they be at fault (or so I thought)?

I think I have an idea of the root cause: I recently installed a wireless PCI LAN 
card.  I reckon that if this card is still getting signals from my Wireless Access 
Point at shutdown, it will trigger the PME Wake Up feature, which will switch the 
PC on again.  At times when this happens, I always switch the PC off again straight 
away, probably before the wireless PCI card has time to establish a connection with 
the WAP.  Thus during the second shutdown attempt, the PME Wake Up feautre is not 
envoked, and the PC stays off.  This would explain why I needed two shutdowns to 
turn the PC off.  

I could probably test my theory by turning PME Wake Up back on, and try turning off 
my WAP before shutting down the PC.  My guess is that with the wireless connection 
broken, the wireless card would no longer trigger PME Wake Up, and my PC would stay 
off.  On the other hand, maybe I'll just let sleeping dogs lie....

Thanks again, everyone.  Once again, Annoyances.org has solved my problem!

Michael





On Saturday, March 1, 2003 at 5:15 pm, jay wrote: >Have you checked your BIOS power settings? Make certain the "Wake on Modem Ring" >and "Wake on PCI PME" are set to "Stay Off." If they are not, change them and see >what happens. I had your problem on a brand new computer and it drove me to distraction >until I found out about the PCI PME setting. Mine was set to Stay On and when I >changed is to Stay Off the problem disappeared and has not returned. > >

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Tuesday, May 13, 2003 at 8:43 pm
Posted by raz (1 messages posted)

Um, how do you turn off the 'PME Wake Up?' I have the same problem but I have no idea and it won't shut own. :(


On Tuesday, March 4, 2003 at 5:25 am, Michael wrote:

>
>Hi all,
>
>First off, thanks to everyone who pondered my problem.
>
>Andreas: Thanks for the tip.  I tried it out, but unfortunately it didn't help in 
>my situation.
>
>Jay: You got it!  Turning off "PME Wake up" did the trick!  I was quite surprised, 
>because I didn't think a BIOS change would do it.  After all, I hadn't changed my 
>BIOS settings recently, so why should they be at fault (or so I thought)?
>
>I think I have an idea of the root cause: I recently installed a wireless PCI LAN 
>card.  I reckon that if this card is still getting signals from my Wireless Access 
>Point at shutdown, it will trigger the PME Wake Up feature, which will switch the 
>PC on again.  At times when this happens, I always switch the PC off again straight 
>away, probably before the wireless PCI card has time to establish a connection with 
>the WAP.  Thus during the second shutdown attempt, the PME Wake Up feautre is not 
>envoked, and the PC stays off.  This would explain why I needed two shutdowns to 
>turn the PC off.  
>
>I could probably test my theory by turning PME Wake Up back on, and try turning 
off 
>my WAP before shutting down the PC.  My guess is that with the wireless connection 
>broken, the wireless card would no longer trigger PME Wake Up, and my PC would stay 
>off.  On the other hand, maybe I'll just let sleeping dogs lie....
>
>Thanks again, everyone.  Once again, Annoyances.org has solved my problem!
>
>Michael
>
>

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down' also
Thursday, August 28, 2003 at 5:05 pm
Posted by james (1 messages posted)

hey i have the same problem but with windows 98se and cant seem to pinpoint the problem .....could someone please help


On Tuesday, May 13, 2003 at 8:43 pm, raz wrote:
>Um, how do you turn off the 'PME Wake Up?' I have the same problem but I have no
>idea and it won't shut own. :(
>
> hey i have the same problem but with windows 98se and cant seem to pinpoint the problem .....could someone please help

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down' also
Monday, September 1, 2003 at 1:29 pm
Posted by Tim (1 messages posted)

I had this problem with my WinXP home edition PC. I boiled it down to a firewire card I had just put in (Belkin PCI). Take the card out and the PC shut down fine. Put the card back in and the PC fires up immediately. Was very puzzled and frankly at my wits end. Stumbled across this and went into my BIOS - hey presto it worked first time. I have NEVER changed my BIOS to my knowledge, so I have no idea why this started to happen. I am just grateful that the damn thing shuts down. I've never even heard of the PME settings before. Ah well - you live and learn.


On Thursday, August 28, 2003 at 5:05 pm, james wrote:
>hey i have the same problem but with windows 98se and cant seem to pinpoint the problem
>.....could someone please help
>
>

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Saturday, October 4, 2003 at 4:48 pm
Posted by Mike (1 messages posted)

Thanks Jay, this fixed my problems as well. I was about to toss this PC out the window. Mike


On Saturday, March 1, 2003 at 5:15 pm, jay wrote:
>Have you checked your BIOS power settings? Make certain the "Wake on Modem Ring"
>and "Wake on PCI PME" are set to "Stay Off." If they are not, change them and see
>what happens. I had your problem on a brand new computer and it drove me to distraction
>until I found out about the PCI PME setting. Mine was set to Stay On and when I
>changed is to Stay Off the problem disappeared and has not returned.
>
>

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down' also
Monday, November 3, 2003 at 8:49 am
Posted by Ian P (1 messages posted)

Exactly the same for me. It happened on my Win2k Pro after installing the Belkin Firewire PCI card. I know I didn't change the BIOS so it must have been the card. Disabled the PME thing and all ok.


On Monday, September 1, 2003 at 1:29 pm, Tim wrote:
>
>I had this problem with my WinXP home edition PC. I boiled it down to a firewire
>card I had just put in (Belkin PCI). Take the card out and the PC shut down fine.
> Put the card back in and the PC fires up immediately.
>
>Was very puzzled and frankly at my wits end. Stumbled across this and went into
>my BIOS - hey presto it worked first time. I have NEVER changed my BIOS to my knowledge,
>so I have no idea why this started to happen. I am just grateful that the damn thing
>shuts down. I've never even heard of the PME settings before. Ah well - you live
>and learn.
>

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Thursday, December 11, 2003 at 9:22 am
Posted by Tedrowe Bonner (1 messages posted)

Hi: I am having a similar problem where Win 2000 reboots when attempting to shut down. It seems the problem started after installing Roxio 6.0 DVD delux. This said, I tried modifying the value as suggested, but it will not allow me to do so. Any ideas? Thanks - Ted


On Friday, February 28, 2003 at 5:49 am, andreas wrote:
>Did some searching on the net for similar problems and i found this how-to on how
>to get around the trouble you're experiencing. I dont know if this work, but you
>might give it a go and tell us how it worked!
>
>Change the registry setting:
>HKEY_LOCAL_MACHINE\software\microsoft\windows NT\current version\winlogon Change
>PowerdownAftershutdown from 0 to 1.
>
>
>
>
>

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Tuesday, January 13, 2004 at 3:28 pm
Posted by Pual Hunt (1 messages posted)

Thanks very much, this worked for me.......


On Friday, February 28, 2003 at 5:49 am, andreas wrote:
>Did some searching on the net for similar problems and i found this how-to on how
>to get around the trouble you're experiencing. I dont know if this work, but you
>might give it a go and tell us how it worked!
>
>Change the registry setting:
>HKEY_LOCAL_MACHINE\software\microsoft\windows NT\current version\winlogon Change
>PowerdownAftershutdown from 0 to 1.
>
>
>
>
>

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Sunday, February 15, 2004 at 2:25 pm
Posted by Mark Kempner (1 messages posted)

My XP pro system PC was doing just this. It would shut down and then it would restart. However, the following change to the registry sorts it out very well. Go Start/run and type regedit. Then find the following string as follows: HKEY_LOCAL_MACHINE\software\microsoft\windows NT\current version\winlogon Change PowerdownAftershutdown from 0 to 1. Change from 0 to 1 and exit out of regedit. You machine should shut down perfectly...well mine does in any case!!

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Saturday, March 20, 2004 at 3:08 am
Posted by fred (1 messages posted)

Hi, I've read your advice and I would like to change the BIOS power settings, but I really don't know how to do it? Would somebody be so kind to give me a hint? I would be very grateful! Thanks!!!!


On Saturday, October 4, 2003 at 4:48 pm, Mike wrote:
>Thanks Jay, this fixed my problems as well. I was about to toss this PC out the window.
>
>Mike
>
>
>On Saturday, March 1, 2003 at 5:15 pm, jay wrote:
>>Have you checked your BIOS power settings? Make certain the "Wake on Modem Ring"
>>and "Wake on PCI PME" are set to "Stay Off." If they are not, change them and see
>>what happens. I had your problem on a brand new computer and it drove me to distraction
>>until I found out about the PCI PME setting. Mine was set to Stay On and when I
>>changed is to Stay Off the problem disappeared and has not returned.
>>
>>

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Thursday, May 13, 2004 at 12:40 am
Posted by Hendrik (11 messages posted)

Hey there Fred.

Right, this is how you do it. You restart your machine and then hit DEL on your Keyboard as soon as your PC restarts. Keep on hittting delete until you get a Blue screen(normally Blue). There you will find a couple of options. Now you go into eatch option until you find someting that says "wake on modem ring" or "wake on PCI PME" and turn it off by hitting the Page Down or Page Up button on your keyboard..

Hope you can make sence of my message.

Best Regards

Hendrik




On Saturday, March 20, 2004 at 3:08 am, fred wrote:
>
>Hi,
>
>I've read your advice and I would like to change the BIOS power settings, but I really
>don't know how to do it? Would somebody be so kind to give me a hint? I would be
>very grateful!
>
>Thanks!!!!
>
>

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Monday, July 5, 2004 at 2:01 am
Posted by Rick Bourner (1 messages posted)

Thanks - this saved me hours of work ;)


On Saturday, March 1, 2003 at 5:15 pm, jay wrote:
>Have you checked your BIOS power settings? Make certain the "Wake on Modem Ring"
>and "Wake on PCI PME" are set to "Stay Off." If they are not, change them and see
>what happens. I had your problem on a brand new computer and it drove me to distraction
>until I found out about the PCI PME setting. Mine was set to Stay On and when I
>changed is to Stay Off the problem disappeared and has not returned.
>
>

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Wednesday, September 22, 2004 at 5:43 am
Posted by josh (1 messages posted)

Thanks, thats been driving me nuts. Just got amd 64 athlon 300+ and fic mobo 3 days ago and it started doing this on the second day, but in light of that this reply helped. Thanks again


On Friday, February 28, 2003 at 5:49 am, andreas wrote:
>Did some searching on the net for similar problems and i found this how-to on how
>to get around the trouble you're experiencing. I dont know if this work, but you
>might give it a go and tell us how it worked!
>
>Change the registry setting:
>HKEY_LOCAL_MACHINE\software\microsoft\windows NT\current version\winlogon Change
>PowerdownAftershutdown from 0 to 1.
>
>
>
>
>

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Sunday, December 5, 2004 at 1:12 pm
Posted by Andres (1 messages posted)

Many thanks, for the people that know for helpme with problem my name Andres from Turmero Venezuela, South America, Thanks Again.


On Wednesday, September 22, 2004 at 5:43 am, josh wrote:
>
>Thanks, thats been driving me nuts. Just got amd 64 athlon 300+ and fic mobo 3 days
>ago and it started doing this on the second day, but in light of that this reply
>helped. Thanks again
>
>

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Wednesday, February 23, 2005 at 5:50 am
Posted by steve w (1 messages posted)

I have just installed a Belkin F5U508 USB 2.0 and Firewire PCI card on a Win XP Pro PC, SP2. Since then it refuses to shut down, just restarts. I have made the suggested registry change, but could not find exact BIOS references so in 'power management' I changed "USB device wake-up" to 'disabled' and "resume on ring" to 'disabled'. No luck, system works OK but will not shut down properly. Any other ideas? (Belkin pointed me to this topic). SW


On Saturday, March 1, 2003 at 5:15 pm, jay wrote:
>Have you checked your BIOS power settings? Make certain the "Wake on Modem Ring"
>and "Wake on PCI PME" are set to "Stay Off." If they are not, change them and see
>what happens. I had your problem on a brand new computer and it drove me to distraction
>until I found out about the PCI PME setting. Mine was set to Stay On and when I
>changed is to Stay Off the problem disappeared and has not returned.
>
>

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Sunday, May 22, 2005 at 11:45 pm
Posted by Gary Martin (1 messages posted)

I have installed a new Linksys network adapter, and I had the problem of the computer restarting itself as well. However, I did note that if I held the power button in, to manually shutdown, then it wouldn't come on until I unplugged then plugged in the ethernet cable, then it would come back on again. The way I fixed this was a setting in the Power settings of my mainboard BIOS labeled "PCIPME Power Up Control". I switched that to disabled, and haven't had any trouble with it rebooting, either by just being off, or replugging the ethernet cable in.


On Wednesday, February 23, 2005 at 5:50 am, steve w wrote:
>I have just installed a Belkin F5U508 USB 2.0 and Firewire PCI card on a Win XP Pro
>PC, SP2. Since then it refuses to shut down, just restarts. I have made the suggested
>registry change, but could not find exact BIOS references so in 'power management'
>I changed "USB device wake-up" to 'disabled' and "resume on ring" to 'disabled'.
>No luck, system works OK but will not shut down properly.
>
>Any other ideas? (Belkin pointed me to this topic).
>
>SW
>
>
>

[Reply or follow-up to this message]

re: Question about 'When I choose ''Shut Down'' from the Start Menu, my computer restarts instead of shutting down'
Tuesday, October 18, 2005 at 4:57 pm
Posted by FrankBeauregarde (1 messages posted)

Hi, I'm having a similar problem with Win 2000 Pro. I think I’ve narrowed it down to a Linksys USB network adaptor (shuts down fine when I unplug it). I tried turning off PME wake up in the BIOS, it didn't work I guess because its USB. I also tried the reg edit posted earlier and it didn't work either. No errors in the event viewer. Linksys was no help, any ideas are welcome. Thanks.

[Reply or follow-up to this message]

Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread
Return to the Windows 2000 Discussion Forum

All content at Annoyances.org is Copyright © 1995-2008 Creative Elementtm All rights reserved.
Please do not plagiarize; redistributing these pages without permission is strictly prohibited.