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Question about 'Troubleshooting Driver Problems'
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Question about 'Troubleshooting Driver Problems'
Sunday, March 9, 2003 at 3:41 am
Posted by DARRIN QUERIN (1 messages posted)

I have a question about Troubleshooting Driver Problems:

I am currnetly running WIN2000. The other day after rebooting my computer, both my 2 CD drives are not present on the "my computer" page. Looking at the properties page on the device manager, states that windows is unable to load the drivers for these devices (code31). I have tried removing and reinstalling both drives but am thinking that a reformatt is the only solution - can anyone help????

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Tip: Run a free scan for common Windows errors ad

re: Question about 'Troubleshooting Driver Problems'
Sunday, March 9, 2003 at 4:50 am
Posted by dns (164 messages posted)

no os works well during install trying to do two things at once. try removing both cd's in device manager and unplugging one of the cd's at the ide cable so that only one is discovered (try unplugging the slave device if you can). then reboot and see if you can get one working. if successful then try the next. hope this works and helps


On Sunday, March 9, 2003 at 3:41 am, DARRIN QUERIN wrote:
>I have a question about Troubleshooting
>Driver Problems
:


>
>I am currnetly running WIN2000. The other day after rebooting my computer, both
>my 2 CD drives are not present on the "my computer" page. Looking at the properties
>page on the device manager, states that windows is unable to load the drivers for
>these devices (code31). I have tried removing and reinstalling both drives but
>am thinking that a reformatt is the only solution - can anyone help????
>

[Reply or follow-up to this message]

re: Question about 'Troubleshooting Driver Problems'
Sunday, March 9, 2003 at 7:07 am
Posted by Paul (263 messages posted)

If you have both drives on the same ide cable, try making your primary drive (burner) the master on ide2, The other drive the slave on ide1 after the drive with the os. If you have a 2nd harddrive make that the slave on ide 2. Most systems do not like two cd/cdrw/ cdrom devices on the same ide. Even if it has ran like that for a while I would still switch the positions.


On Sunday, March 9, 2003 at 3:41 am, DARRIN QUERIN wrote:
>I have a question about Troubleshooting
>Driver Problems
:


>
>I am currnetly running WIN2000. The other day after rebooting my computer, both
>my 2 CD drives are not present on the "my computer" page. Looking at the properties
>page on the device manager, states that windows is unable to load the drivers for
>these devices (code31). I have tried removing and reinstalling both drives but
>am thinking that a reformatt is the only solution - can anyone help????
>

[Reply or follow-up to this message]

re: Question about 'Troubleshooting Driver Problems'
Monday, March 17, 2003 at 12:57 pm
Posted by Lisa (5 messages posted)

I am having the same problem. Have you had any luck fixing yet? How do you reassign IDE's?

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re: Question about 'Troubleshooting Driver Problems'
Thursday, May 8, 2003 at 9:40 am
Posted by Bill Melater (1 messages posted)

I'm not sure if your problem has anything to do with uninstalling the CD Creator software, but if it does, try accessing the Microsoft Knowledge Base for article #270008 and see if that helps at all.


On Sunday, March 9, 2003 at 3:41 am, DARRIN QUERIN wrote:
>I have a question about Troubleshooting
>Driver Problems
:


>
>I am currnetly running WIN2000. The other day after rebooting my computer, both
>my 2 CD drives are not present on the "my computer" page. Looking at the properties
>page on the device manager, states that windows is unable to load the drivers for
>these devices (code31). I have tried removing and reinstalling both drives but
>am thinking that a reformatt is the only solution - can anyone help????
>

[Reply or follow-up to this message]

re: Question about 'Troubleshooting Driver Problems'
Friday, June 13, 2003 at 6:12 am
Posted by l.billard (1 messages posted)

yeah, it worked fine for me : just delete the key upperfilter & lowerfilters in: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} thanks Bill.


On Thursday, May 8, 2003 at 9:40 am, Bill Melater wrote:
>I'm not sure if your problem has anything to do with uninstalling the CD Creator
>software, but if it does, try accessing the Microsoft Knowledge Base for article
>#270008 and see if that helps at all.
>
>

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