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re: Broadjump programs Monday, June 30, 2003 at 12:21 pm Posted by Syd (18 messages posted) These programs are often included in the installation software from cable ISPs. They can normally be deleted through Add/Remove Programs. On Monday, June 30, 2003 at 10:18 am, Dee wrote: >2 programs: Broadjump Client Foundation & Broadjump ConnectConnect Engine were installed >on my computer without my permission and/or knowledge. What are they & can I safely >uninstall them? Thank you in for any help. [Reply or follow-up to this message] re: Broadjump programs Monday, June 30, 2003 at 3:11 pm Posted by Dee (6 messages posted) Thank you for your reply to my question. What are they used for? Do I need these programs? Can I safely delete these programs? On Monday, June 30, 2003 at 12:21 pm, Syd wrote: >These programs are often included in the installation software from cable ISPs. They >can normally be deleted through Add/Remove Programs. > > [Reply or follow-up to this message] re: Broadjump programs Monday, June 30, 2003 at 9:48 pm Posted by kpw (1 messages posted) Broadjump is also used extensively by DSL providers, specifically Yahoo and SBC. If you have a broadband Internet Service Provider, I'd check with him before uninstalling. Typically there are drivers and install programs using Broadjump on the ISP's disk. If your broadband is already running you'll probably be pretty safe without it, but I'd check. On Monday, June 30, 2003 at 10:18 am, Dee wrote: >2 programs: Broadjump Client Foundation & Broadjump ConnectConnect Engine were installed >on my computer without my permission and/or knowledge. What are they & can I safely >uninstall them? Thank you in for any help. [Reply or follow-up to this message] re: Broadjump programs Friday, September 5, 2003 at 7:01 pm Posted by Steve (3 messages posted) It would be interesting if someone from Broadjump would post a response here, but I doubt they will. I didn't know about BJ until my McAfee firewall informed me that messages were being sent from my system to a BJ server. I have subsequently renamed the directory. The messages have stopped, without any problems. I will next archive it. But the real test will be to see whether comcast tries to force it back onto my sytem. I think a nasty email to your isp would be appropriate. Perhaps also to the Attorney General in the state where you reside. On Monday, June 30, 2003 at 10:18 am, Dee wrote: >2 programs: Broadjump Client Foundation & Broadjump ConnectConnect Engine were installed >on my computer without my permission and/or knowledge. What are they & can I safely >uninstall them? Thank you in for any help. [Reply or follow-up to this message] re: Broadjump programs Saturday, September 20, 2003 at 9:46 am Posted by Steve (3 messages posted) Just in case anyone is wondering: Comcast surrepetitiously reinstalled the program. On Friday, September 5, 2003 at 7:01 pm, Steve wrote: >It would be interesting if someone from Broadjump would post a response here, but >I doubt they will. I didn't know about BJ until my McAfee firewall informed me that >messages were being sent from my system to a BJ server. I have subsequently renamed >the directory. The messages have stopped, without any problems. I will next archive >it. But the real test will be to see whether comcast tries to force it back onto >my sytem. I think a nasty email to your isp would be appropriate. Perhaps also >to the Attorney General in the state where you reside. > > [Reply or follow-up to this message] re: Broadjump programs Friday, September 26, 2003 at 10:31 am Posted by Connie Webb (1 messages posted) My firewall notified me of the program's attempts to access the internet. I did not remove the program; however, I told the firewall not to allow the program access. Hope that works. On Saturday, September 20, 2003 at 9:46 am, Steve wrote: >Just in case anyone is wondering: Comcast surrepetitiously reinstalled the program. > > > [Reply or follow-up to this message] re: Broadjump programs Wednesday, October 1, 2003 at 10:44 am Posted by Mark (2 messages posted) I removed them and so far no problems. I will watch to see if they return. On Friday, September 5, 2003 at 7:01 pm, Steve wrote: >It would be interesting if someone from Broadjump would post a response here, but >I doubt they will. I didn't know about BJ until my McAfee firewall informed me that >messages were being sent from my system to a BJ server. I have subsequently renamed >the directory. The messages have stopped, without any problems. I will next archive >it. But the real test will be to see whether comcast tries to force it back onto >my sytem. I think a nasty email to your isp would be appropriate. Perhaps also >to the Attorney General in the state where you reside. > > [Reply or follow-up to this message] re: Broadjump programs Wednesday, October 29, 2003 at 12:11 pm Posted by soren (1 messages posted) I went to the net to find out more about this broadjump software. It is created by a company called "Motive Communications" who provides a type of monitoring service to the various telcom companies, like rcn cable. The website is vague at exactly what they do... It seems Broadjump monitors the service rcn provides their customers through your computer. I uninstalled the broadjump software and have had no problems with internet connections. On Wednesday, October 1, 2003 at 10:44 am, Mark wrote: >I removed them and so far no problems. I will watch to see if they return. > > [Reply or follow-up to this message] re: Broadjump programs Wednesday, October 29, 2003 at 10:19 pm Posted by Mark (2 messages posted) Cox must use them as well. I havent had any problems so far. On Wednesday, October 29, 2003 at 12:11 pm, soren wrote: >I went to the net to find out more about this broadjump software. It is created >by a company called "Motive Communications" who provides a type of monitoring service >to the various telcom companies, like rcn cable. The website is vague at exactly >what they do... It seems Broadjump monitors the service rcn provides their customers >through your computer. I uninstalled the broadjump software and have had no problems >with internet connections. > > [Reply or follow-up to this message] re: Broadjump programs Wednesday, November 5, 2003 at 11:21 pm Posted by Darcy (1 messages posted) This document outlines who BroadJump is and how Comcast uses them to install our software on computers. BroadJump BroadJump, Inc., is the leading Broadband self-install specialist providing broadband software for DSL, cable, and wireless broadband providers. BroadJump clients include 3Com, Bell Canada, BellSouth, British Telecommunications, Charter Communications, Cox Communications, EarthLink, EDS, Fujitsu, Hewlett-Packard, Microsoft Business Solutions, NTL, SBC Communications, TELUS, Telewest, Time Warner Cable, VERITAS Software, Verizon and McAfee. BroadJump Client Foundation Comcast partnered with BroadJump to create the CHSI self-install installation disks that easily walk customers through the set up process of Comcast service on their computers. BroadJump Client Foundation is installed to facilitate communication between the installation and support software on your computer, and the Comcast servers that manage these applications. At the end of installation, the BroadJump Client Foundation sends installation information, much like any other software requiring registration, back to Comcast. This registration software records technical data, such as the type of operating system used by the PC, and gathers information from the modem about the condition of the cable line and signal levels. It is used to create further enhancements to the CD to make sure it works as quickly and smoothly as possible on all customers' machines. A copy of all this information is kept locally on the customer's computer in the Windows\Temp directory. This file is named Report.xml and can be easily viewed within Internet Explorer. Identified Firewall Activity The Client Foundation software queries Comcast servers at system reboot. At that time a customer's firewall may log an attempt of the software to access the Internet. This occurs for two reasons: Registration: Registration information is uploaded after the software installation, but if it is unsuccessful, the Client Foundation will continue to attempt to upload at system reboot until it is successful. Updates: The Client Foundation uses few resources when running and infrequently checks for updated software from Comcast. If updates exist, the Client Foundation has the ability to download these updates and install them. Customers are prompted for permission to download and install an update if one is available. Software Removal If customers wish to remove the software for any reason then this can easily be achieved through the Windows Add/Remove application. Removal will mean that Comcast software updates will not be received. On Monday, June 30, 2003 at 10:18 am, Dee wrote: >2 programs: Broadjump Client Foundation & Broadjump ConnectConnect Engine were installed >on my computer without my permission and/or knowledge. What are they & can I safely >uninstall them? Thank you in for any help. [Reply or follow-up to this message] re: Broadjump programs Monday, March 15, 2004 at 6:49 am Posted by ConfusedJudy (2 messages posted) I was notified that my computer was trying to respond to this program or something like that. I just got this firewall, and I have to read a brochure to see what it all means. I don't have Comcast, as far as I know. What should I do? Keep BroadJump? Dump it? Not allow access? I don't know what to do here. Thanks in advance for any help you can give me. Sincerely, ConfusedJudy On Monday, June 30, 2003 at 10:18 am, Dee wrote: >2 programs: Broadjump Client Foundation & Broadjump ConnectConnect Engine were installed >on my computer without my permission and/or knowledge. What are they & can I safely >uninstall them? Thank you in for any help. [Reply or follow-up to this message] re: Broadjump programs Monday, March 15, 2004 at 7:05 am Posted by ConfusedJudy (2 messages posted) I DO have DSL from my phone company, not Cox Cable. ConfusedJudy ============== On Monday, March 15, 2004 at 6:49 am, ConfusedJudy wrote: > >I was notified that my computer was trying to respond to this program or something >like that. I just got this firewall, and I have to read a brochure to see what it >all means. > >I don't have Comcast, as far as I know. What should I do? Keep BroadJump? Dump >it? Not allow access? I don't know what to do here. > >Thanks in advance for any help you can give me. > >Sincerely, >ConfusedJudy > > > > > >On Monday, June 30, 2003 at 10:18 am, Dee wrote: >>2 programs: Broadjump Client Foundation & Broadjump ConnectConnect Engine were installed >>on my computer without my permission and/or knowledge. What are they & can I safely >>uninstall them? Thank you in for any help. > [Reply or follow-up to this message] re: Broadjump programs Wednesday, August 18, 2004 at 5:33 am Posted by daniel (1 messages posted) BroadJump has just recently begun taking over my machine for about 5 minutes at login. This first time I noticed this was yesterday, Aug 7, 2004. Associated file dates range from 2001 to 2003. Today I tried to uninstall it today with Windows Add/Remove Programs, and I was given a message that the program cannot be uninstalled unless I first uninstall Medic, which is a part of RoadRunner. I use RoadRunner broadband. I plan to call TimeWarner about this when I have an hour to kill. In the mean time, does anyone have advice? Thanks. On Monday, June 30, 2003 at 10:18 am, Dee wrote: >2 programs: Broadjump Client Foundation & Broadjump ConnectConnect Engine were installed >on my computer without my permission and/or knowledge. What are they & can I safely >uninstall them? Thank you in for any help. [Reply or follow-up to this message] re: Broadjump programs Monday, September 20, 2004 at 2:44 pm Posted by Bill Harkleroad (1 messages posted) You can set your firewall to block any communication from this program. However you may wish to let it communicate from time to time if you want the undates. I'm not interested in any updates so I will leave it blocked. You may want to get a program call IE Privacy Keeper (it's free) which can be setup to clean all internet activity from your machine each time you close your browser. This prevents you from accumulating your activites and possibly allowing spyware from learning about you and your activities. On Wednesday, August 18, 2004 at 5:33 am, daniel wrote: >BroadJump has just recently begun taking over my machine for about 5 minutes at login. >This first time I noticed this was yesterday, Aug 7, 2004. Associated file dates >range from 2001 to 2003. > > >Today I tried to uninstall it today with Windows Add/Remove Programs, and I was given >a message that the program cannot be uninstalled unless I first uninstall Medic, >which is a part of RoadRunner. I use RoadRunner broadband. > > >I plan to call TimeWarner about this when I have an hour to kill. In the mean time, >does anyone have advice? > >Thanks. > > [Reply or follow-up to this message] re: Broadjump programs Friday, July 22, 2005 at 2:34 am Posted by Hyrus Moore (1 messages posted) search for a file named CFD.exe and just rename it - I just took the last e off the end - you may have to kill the process (CFD) with a control +alt +delete before it will let you rename it - this will kill the broadjump client from starting up - hope it helps! [Reply or follow-up to this message] re: Broadjump programs Monday, May 28, 2007 at 4:51 pm Posted by zigo81 (1 messages posted) yea i got the new att yahoo dsl (sbc and southbell are now under this name) and i did not use th installation CD...instead i called in for manual installation and surprisingly i just found out about this BJ and CFd being on my pc without my permission...i called in and asked about it and they said it is required for the connection...well i didnt take their word for it and went ahead and killed the process---result: my internet was connected nomore... there was no data sent or received / i also tried unisntalling it...didnt work...cant be uninstalled...im using ZA latest edition set to automatically detect my computers behaviour and it did not warn me of any software in that name trying to access anything... but yet its there without my permission or consent... i used to have Roadrunner b4 this and i didnt use the cd for installation...i only used their 1800 and a Command prompt page and a few commands... there was no such thing installed as part of their BS 3rdparty material and i was happy...i just simply could not afford it anymore...but now i may think about going back to cable...cuz the guy on att 1800 told me that the software is cool and officially part of the deal with att but cannot be manually removed and i have to call in... this can be anything...it can record every move i do on this computer...he said he does not have any further details about it... well im going to bear with them a little while but im switching to cable ASAP...when i get more cash coming! i always knew DSL providers are b!tchz regardless of their popularity On Friday, July 22, 2005 at 2:34 am, Hyrus Moore wrote: >search for a file named CFD.exe and just rename it - I just took the last e off the >end - you may have to kill the process (CFD) with a control +alt +delete before it >will let you rename it - this will kill the broadjump client from starting up - hope >it helps! 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