Winword.exe - Application Error The Instruction at "0x6504eaf1" referenced memory at "0x00000000". The memory couldn't be "written'. Click on OK to terminate the program Click on Cancel to debug the program

[Reply or follow-up to this message]

Reinstall.


On Thursday, July 17, 2003 at 12:02 am, Adrianus Handri wrote:
>Winword.exe - Application Error
>
>The Instruction at "0x6504eaf1" referenced memory at "0x00000000". The memory couldn't
>be "written'.
>
>Click on OK to terminate the program
>Click on Cancel to debug the program
>
>
>
>
>
>
>

[Reply or follow-up to this message]

Sorry, only just read this message. Maybe this reply will help someone else. You most likely have a corrupt template (.dot file). Search for and delete all instances of normal.dot then try again. If no success, you may need to try deleting other .dot files until you find which one is causing the error. You may need to restart the computer in safe mode to delete the files. Also, delete any .dot files starting with the "~" as these are only temprary files and should have been deleted when Word shut down. Don't worry about losing the normal.dot file as Word will create a new version when you re-start it. ==========================


On Thursday, July 17, 2003 at 12:02 am, Adrianus Handri wrote:
>Winword.exe - Application Error
>
>The Instruction at "0x6504eaf1" referenced memory at "0x00000000". The memory couldn't
>be "written'.
>
>Click on OK to terminate the program
>Click on Cancel to debug the program
>
>
>
>
>
>
>

[Reply or follow-up to this message]

I tried to do this, and it did not work. it seems to be problem when using work 2k3 as text editor in outlook 2k3. when i did delet all (.dot) files in the startup folder in ffice, it did not fix the word problem. Any more suggestions


On Monday, November 24, 2003 at 12:36 am, Barry Coldrick wrote:
>Sorry, only just read this message. Maybe this reply will help someone else.
>
>You most likely have a corrupt template (.dot file).
>
>Search for and delete all instances of normal.dot then try again. If no success,
>you may need to try deleting other .dot files until you find which one is causing
>the error.
>
>You may need to restart the computer in safe mode to delete the files.
>
>Also, delete any .dot files starting with the "~" as these are only temprary files
>and should have been deleted when Word shut down.
>
>Don't worry about losing the normal.dot file as Word will create a new version when
>you re-start it.
>==========================
>

[Reply or follow-up to this message]

I have the same issue and after doing everything that everyone suggested i still have the issue. I have patched the office (2003) release but not Windows (XP by the way). If i change to not using word as my email editor the issue seems to go away... i can use word by itself no problem. Its only when i use word to edit emails. I can nail it down to certain email (ones created with word look the most likely). Any ideas?


On Sunday, July 25, 2004 at 6:29 pm, RMStringer wrote:
>
>I tried to do this, and it did not work. it seems to be problem when using work
>2k3 as text editor in outlook 2k3. when i did delet all (.dot) files in the startup
>folder in ffice, it did not fix the word problem.
>Any more suggestions
>
>

[Reply or follow-up to this message]

I use windows 2000. And I had a similar problwm with Word and Excel.

finally, I found out that the problem was that the registry file of my account was 
corrupted. For each account in windows 2000, there is a file called "ntuser.dat" 

that contains the registry settings for that account. Those settings are what you 
see under "HKEY_CURRENT_USER" in the registry editor.

that file exists under the account profile directory (like C:\documents and settings\account 
name)

I suggest that you first make sure that it's really that file that causes the problem. 
You may try to login using another account, and if the problem disapprears, then 
it's most likely that problem as I described earlier.

To overcome this problem, you can try any of the following:

1- create a new windows account and use it (easiest solution)
2- replace the ntuser.dat file with a good one from another account




Note, that if you replace the ntuser.dat file, you will lose alot of customization 
in your account (like wallpaper, mouse speed, and so on). But there is a trick!. 
Before replacing the file, export the "HKEY_CURRENT_USER" branch of the registry, 
then replace the file, then import it again. Most probably, import will fail at some 
point (remember it's corrupted!), but it will recover alot of you setting (better 
than losing all of them!)

Note that you can't replace the ntuser.dat file for ACCOUNT_1 while logged in with 
the same ACCOUNT_1. You have to login using ACCOUNT_2 to replace the file for ACCOUNT_1.


hope it helps!








On Tuesday, December 21, 2004 at 1:11 pm, ears wrote:

>I have the same issue and after doing everything that everyone suggested i still 

>have the issue.

>

>I have patched the office (2003) release but not Windows (XP by the way).

>

>If i change to not using word as my email editor the issue seems to go away... i 

>can use word by itself no problem. Its only when i use word to edit emails.

>

>I can nail it down to certain email (ones created with word look the most likely).

>

>Any ideas?

>

>

>

>

>

> 

[Reply or follow-up to this message]

hey i had d same prob.........bt i fixed it.......try n rem d last file(s) u saved in d particular folder in which ur experiencing d problem.d prob might be due to d corrupt file.den without opening d folder, right click n search 4 dat file n den permanently delete it

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