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re: w32.randex.gen Monday, January 19, 2004 at 2:13 pm Posted by DEX (11846 messages posted) "i download windows xp software " that's your errror It's hard one to get off your machine..... On Monday, January 19, 2004 at 10:20 am, yvonne wrote: >recently i download windows xp software and got a/m virus, could you help me to delete >off this virus. i have done lot's of norton repair but it seem no improve. please >help me. thanks so much. [Reply or follow-up to this message] re: w32.randex.gen Monday, January 19, 2004 at 2:44 pm Posted by suicide eddie (305 messages posted) go to symantec.com and download the removal tool for the virus. reboot to safe mode (so the virus shouldnt be able to start and rebuild itself from memory when you have deleted the physical file) run the tool and reboot and you should be clean. install and run a adware/spyware killer and run that (some viruses will install a autodialer or tcp/ip hijacker to reinstall a virus when you connected to the web. On Monday, January 19, 2004 at 10:20 am, yvonne wrote: >recently i download windows xp software and got a/m virus, could you help me to delete >off this virus. i have done lot's of norton repair but it seem no improve. please >help me. thanks so much. [Reply or follow-up to this message] re: w32.randex.gen Monday, January 19, 2004 at 3:42 pm Posted by rmoore (210 messages posted) Be sure to clear the Registry of changes made by the virus. I assume no responsibility should you damage your system registy so, BACK YOUR REGISTRY UP FIRST!!! Click Start, and then click Run. (The Run dialog box appears.) Type: regedit Then click OK. (The registry editor will open.) Navigate to the following key: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run In the right pane, delete any values that refer to the W32.Randex.gen worm files. Exit the Registry Editor. On Monday, January 19, 2004 at 10:20 am, yvonne wrote: >recently i download windows xp software and got a/m virus, could you help me to delete >off this virus. i have done lot's of norton repair but it seem no improve. please >help me. thanks so much. [Reply or follow-up to this message] re: w32.randex.gen Sunday, February 15, 2004 at 10:37 am Posted by greg barker (2 messages posted) thanks for the help so far but ive done all u asked but there is no trace of the worm in the folder that you have asked me to look in, any other advice. with regards greg b. On Monday, January 19, 2004 at 3:42 pm, rmoore wrote: >Be sure to clear the Registry of changes made by the virus. > >I assume no responsibility should you damage your system registy so, BACK YOUR REGISTRY >UP FIRST!!! > >Click Start, and then click Run. (The Run dialog box appears.) > >Type: regedit > >Then click OK. (The registry editor will open.) > >Navigate to the following key: > >HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run > >In the right pane, delete any values that refer to the W32.Randex.gen worm files. > >Exit the Registry Editor. > > > [Reply or follow-up to this message] re: w32.randex.gen Sunday, February 15, 2004 at 10:42 am Posted by greg barker (2 messages posted) hello i wonder if you can help me where is the removal tool for the virus w32.randex.gen, i have looked everywhere for it. thanks for your help greg b On Monday, January 19, 2004 at 2:44 pm, wheelsmith wrote: >go to symantec.com and download the removal tool for the virus. reboot to safe mode >(so the virus shouldnt be able to start and rebuild itself from memory when you have >deleted the physical file) run the tool and reboot and you should be clean. install >and run a adware/spyware killer and run that (some viruses will install a autodialer >or tcp/ip hijacker to reinstall a virus when you connected to the web. > > [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows 2000 Discussion Forum