unexpected shutdown
Sunday, March 2, 2008 at 1:27 pm
Posted by Roland
(30 messages posted)
I have been trying to help a friend with a Win 2000 problem.
The computer has suddenly become agonizingly slow, and in addition will shut down
and restart without warning. My suspicion is possibly a bad memory chip, defective
power supply, or a possible virus. Because of the frequent shutdowns, we have been
unable to run any kind of virus scan (sometimes the computer will only stay on two
or three minutes from power up), so can't rule out a virus. Has anyone experienced
this sort of problem? If so, what might be the cause and the cure?
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re: unexpected shutdown
Sunday, March 2, 2008 at 3:27 pm
Posted by C K
(5974 messages posted)
And failing hard drive(s) can also cause the issue. Start troubleshooting by looking
at the Event Viewer logs to see if anything is being picked up by the operating system.
Sounds more like hardware and or heat issues. Disable the restart option and see
if you can copy the code on the blue screen. If no BSOD, then it's 99.9% that you
have a hardware issue/failure..
Have you tried to start in safe mode? If it acts the same, you need to troubleshoot
the hardware. That would be off topic for this forum. Better in a hardware forum.
On Sunday, March 2, 2008 at 1:27 pm, Roland wrote:
>I have been trying to help a friend with a Win 2000 problem.
>The computer has suddenly become agonizingly slow, and in addition will shut down
>and restart without warning. My suspicion is possibly a bad memory chip, defective
>power supply, or a possible virus. Because of the frequent shutdowns, we have been
>unable to run any kind of virus scan (sometimes the computer will only stay on two
>or three minutes from power up), so can't rule out a virus. Has anyone experienced
>this sort of problem? If so, what might be the cause and the cure?
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