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Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
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Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Friday, September 18, 2009 at 4:29 am
Posted by sunil (5 messages posted)

I have a question about Top reasons for random, fatal crashes in Windows XP and Windows 2000:

I have been using an Intel P-III pc with Win 2000 pro OS for quite some time. For the past few days I have noticed that the sytem runs OK for sometime say about 30 minutes and then it hangs. The problem does not seem to have any fixed pattern. Sometimes the problem might occur as I am browsing the internet, sometimes when I am working on some document (MS Word or Excel), quite often the problem occurs when I am just playing Solitaire. The only change I have made to the system is replacing a 128 MB RAM by a 256 MB RAM. I wonder if that is at the root of the problem. I would appreciate any help, advice, or suggestions to sort out this problem.

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re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Saturday, September 19, 2009 at 1:52 am
Posted by geek9pm (286 messages posted)

Yes. The new RAM is failing.
This is hard to diagnose. Try the MS memory test, see link below.
http://technet.microsoft.com/en-us/magazine/2008.09.utilityspotlight.aspx?pr=blog

Geek9pm

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re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Sunday, September 20, 2009 at 7:37 pm
Posted by C K (6910 messages posted)

Start by checking the Event Viewer for error messages at the time of the freeze. 
 If the system totally freezes and you have to hit the reset button or reboot, and 
checking the Event Viewer indicates nothing, or that the system restarted from an 
unknown cause, you probably do have a hardware issue.  Make sure the RAM is the older 
style for the motherboard.  There were different "densities" and you had to have 
the correct RAM modules for specific motherboards.  That said, you could have a "new" 
bad module, an incorrect module for the motherboard, or timing issues etc (settings 
in the BIOS or the motherboard can't support the module correctly).

Did you go to a site like Crucial or Kingston to verify that what you installed is 
correct?  Assuming of course, that you know the specifications of the module that 
you installed, and the limitations or RAM requirements of the motherboard?

Post the computer brand and model, or the motherboard make and model and we may be 
able to assist.  Also post the spec of the RAM you installed.  Just the size won't 
tell us anything.  Count the actual large chips on each side of the old module and 
the new one.

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re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Monday, September 21, 2009 at 2:50 am
Posted by sunil (5 messages posted)

I just removed the new 256 MB RAM stick and reverted back to the older configuration which was 1 RAM stick of 256 MB + 1 RAM stick of 128 MB. After I restarted the computer the problem did occur once but subsequently it seems to have sorted itself out. The last 2 or 3 times that I used my computer, the system did not hang. I suppose the new 256 MB RAM stick was indeed the source of the problem. I am keeping my fingers crossed and hoping the problem does not crop up again. Anyway, I am grateful to all of you who took the time out to help me sort out this problem.

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re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Saturday, October 17, 2009 at 6:08 pm
Posted by lorri (1 messages posted)

I recently had att tech wipe clean a virus. Today my pc is reading STOP. Inaccessible boot I have tried restart but nothing happens. I don't have the Getting started manual for troublshooting. Do you have any help for me? I would greatly appreciate it.


On Saturday, September 19, 2009 at 1:52 am, geek9pm wrote:
>Yes. The new RAM is failing.
>This is hard to diagnose. Try the MS memory test, see link below.
>
>http://technet.microsoft.com/en-us/magazine/2008.09.utilityspotlight.aspx?pr=blog

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re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Thursday, November 5, 2009 at 6:55 pm
Posted by dhm (1069 messages posted)

That happened to me.

I put the installation disc in and booted from it and ran it in repair mode. It restored the missing parts of Win2K and I did not lose any files.

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re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000'
Thursday, November 5, 2009 at 7:01 pm
Posted by dhm (1069 messages posted)

Get some system monitoring software which will report overheating or the first weakening of the drives or other components before you can sense it. I use Everest by Lavalys. It's not the only one. Check these pages:

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