Randomly one of my users is not getting emails. She has talked to the sender(s) and they are not getting a system undeliverable message. I've checked her spam blocker account and junk email folder, not there. Also when she scans a document to her email address from our copier it doesn't go through. Any ideas, thanks

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Not a whole lot of useful information here.. :)

Are you using an Exchange server or something?

Remember, that Outlook has the ability to just plain delete messages before they 
ever come in, if they are hit by a rule the user may have programmed.  That means 
you will not see a copy of it, or any evidence of it, any where.  I ran into this 
the other day with a customer.. Took me quite a while to figure out that they had 
a huge blacklist setup in Outlook 2007, that contained many GOOD e-mail addresses 
such as his other e-mail addresses.  And to top it all off, had the option selected 
to just delete the message if it matched any address in the blacklist.  So, for the 
longest time I was trying to troubleshoot why his e-mail "was not working" because 
I could not find any evidence of the e-mail.

Could also be a corrupt .PST file.  Assuming you are using Outlook.

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