I have a Vista SP1 Acer laptop which had no issues after I ran the Windows Vista 
Upgrade Advisor. I received my Windows 7 DVD set (32 bit & 64 bit) last week. I inserted 
the 32 bit DVD in my drive. I get an Autorun pop-up asking me to confirm I want to 
run setup.exe, and I clicked on it to run it. I then got the UAC pop-up asking me 
if it's okay to run, and I say Yes. 

I see some blinking lights on the DVD drive for maybe one minute, and nothing else 
happens during that time or after that time.

I look at Task Manager and see setup.exe there but always at 0% CPU.

That's it. It just dies and nothing happens.

I tried START/RUN/d:\setup.exe and the exact same thing happens.

I click on COMPUTER then the D drive and do indeed see the contents of the DVD, including 
setup.exe. I click on it and nothing happens.

Vista tells me that I have a 32 bit OS when I look at System properties. I am using 
the 32 bit DVD from Microsoft.

Any ideas, please?

Frustrated in VT,

Tom

Tip: Run a free scan for common Windows errors ad

re: Install problem: setup.exe won't run Wednesday, November 4, 2009 at 5:17 am Posted by Adam Bradley (8786 messages posted) What happens when you boot from the DVD? On Wednesday, November 4, 2009 at 3:37 am, Tom wrote: >I have a Vista SP1 Acer laptop which had no issues after I ran the Windows Vista >Upgrade Advisor. I received my Windows 7 DVD set (32 bit & 64 bit) last week. I inserted >the 32 bit DVD in my drive. I get an Autorun pop-up asking me to confirm I want to >run setup.exe, and I clicked on it to run it. I then got the UAC pop-up asking me >if it's okay to run, and I say Yes. > >I see some blinking lights on the DVD drive for maybe one minute, and nothing else >happens during that time or after that time. > >I look at Task Manager and see setup.exe there but always at 0% CPU. > >That's it. It just dies and nothing happens. > >I tried START/RUN/d:\setup.exe and the exact same thing happens. > >I click on COMPUTER then the D drive and do indeed see the contents of the DVD, including >setup.exe. I click on it and nothing happens. > >Vista tells me that I have a 32 bit OS when I look at System properties. I am using >the 32 bit DVD from Microsoft. > >Any ideas, please? > >Frustrated in VT, > >Tom [Reply or follow-up to this message] re: Install problem: setup.exe won't run Wednesday, November 4, 2009 at 5:22 am Posted by Tom (124 messages posted) I don't know. I haven't tried it. I did not know it was a bootable copy. If I do will I be forced to do a clean install? I'm trying to do an upgrade. I guess I will have to change the boot sequence in the BIOS too, since I have had the DVD in its drive when I have rebooted. Thanks for your reply, Tom On Wednesday, November 4, 2009 at 5:17 am, Adam Bradley wrote: >What happens when you boot from the DVD? > > [Reply or follow-up to this message] re: Install problem: setup.exe won't run Wednesday, November 4, 2009 at 9:36 am Posted by Tom (124 messages posted) Surprised to say - NOTHING! It does not act like it's bootable, but then I would expect some kind of message? I'm afraid I couldn't wait any longer and shut the machine off. Tom On Wednesday, November 4, 2009 at 5:17 am, Adam Bradley wrote: >What happens when you boot from the DVD? > > [Reply or follow-up to this message] re: Install problem: setup.exe won't run Thursday, November 5, 2009 at 7:26 am Posted by Tom (124 messages posted) Hey Adam, I just wanted to thank you for replying to my plight. I can only figure that I got a bad DVD. I tried it on a different machine and it wouldn't work there either. Amazon is sending me a replacement. Thanks again, Tom On Wednesday, November 4, 2009 at 5:17 am, Adam Bradley wrote: >What happens when you boot from the DVD? > > [Reply or follow-up to this message] re: Install problem: setup.exe won't run Thursday, November 5, 2009 at 11:57 am Posted by Adam Bradley (8786 messages posted) Cool, lets hope this one is a better disk. On Thursday, November 5, 2009 at 7:26 am, Tom wrote: >Hey Adam, I just wanted to thank you for replying to my plight. I can only figure >that I got a bad DVD. I tried it on a different machine and it wouldn't work there >either. > >Amazon is sending me a replacement. > >Thanks again, > >Tom > > > > [Reply or follow-up to this message] re: Install problem: setup.exe won't run Thursday, November 5, 2009 at 3:32 pm Posted by Steve B (1909 messages posted) If you only have one hard drive and only one partition on it, I guess you wouldn't be able to install it by clicking on setup.exe. I could be wrong but my guess is you would have to boot the computer from the DVD. [Reply or follow-up to this message] Tip: Use one of the [Reply or follow-up to this message] links above to add a message to this thread Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows 7 Discussion Forum