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re: Windows Protection Error
Thursday, October 18, 2001 at 10:54 am
Windows 98 Annoyances Discussion Forum
Posted by Scott
(1 messages posted)
I've been currently dealing with this problem specifically with my uncle's computer
and what it has turned out to be is a hardware conflict with some aftermarket RAM
he purchased. In your case however, with a demo for an antivirus program it sounds
like a driver conflict.
I generally search windows error's in Yahoo....the following fix is from a
link to Microsofts website with some solutions because it is a known bug....I'll
cut and paste what I found and give you a link as well.
_________________________________________
Link http://support.microsoft.com/support/kb/articles/Q149/9/62.aspthe
following is one fix of many for this problem...
How to Troubleshoot Windows Protection Error Messages
--------------------------------------------------------------------------------
The information in this article applies to:
Microsoft Windows 95
Microsoft Windows 98
Microsoft Windows 98 Second Edition
Microsoft Windows Millennium Edition
--------------------------------------------------------------------------------
If this article does not describe the error message that you are receiving, view
the following Microsoft Web site to view more articles that describe error messages:
http://support.microsoft.com/support/windows/topics/errormsg/emresctr.asp
SYMPTOMS
When you start Windows, you may receive one of the following error messages, where
device name is a device name:
While initializing device device name Windows Protection Error
-or-
Windows Protection Error
When you shut down your computer, you may receive the following error message:
Windows Protection Error
NOTE: To more effectively search the Microsoft Knowledge Base, use keywords that
relate to your issue when you search. If you are searching for troubleshooting information
that is not referred to in this article, please try searching the Microsoft Knowledge
Base again by using keywords that are listed in the following Microsoft Knowledge
Base article:
Q242450 How to Query the Microsoft Knowledge Base Using Keywords
CAUSE
This behavior can occur when a when your computer loads or unloads a virtual device
driver (VxD). In many cases, the VxD that did not load or unload is mentioned in
the error message. In other cases, you may not be able to determine which VxD caused
the behavior.
Windows Protection error messages can occur under any of the following conditions:
If a real-mode driver and a protected-mode driver are in conflict.
If the registry is damaged.
If either the Win.com file or the Command.com file are infected with a virus, or
if either of the files are damaged.
If a protected-mode driver is loaded from the System.ini file and the driver is already
initialized.
If there is a physical input/output (I/O) address conflict or a random access memory
(RAM) address conflict.
If there are incorrect complementary metal oxide semiconductor (CMOS) settings for
a built-in peripheral device (such as cache settings, CPU timing, hard disks, and
so on).
If the Plug and Play feature of the computer's basic input/output system (BIOS) is
not working correctly.
If the computer contains a malfunctioning cache or malfunctioning memory.
If the computer's motherboard is not working properly.
If you installed Microsoft Office 97 and you are using the Novell Client 32 software.
RESOLUTION
To resolve a Windows Protection error message:
Start your computer in Safe mode. For information about how to start your computer
in Safe mode, view one of the following sections, depending on your operating system.
Windows 95
To start Windows 95 in Safe mode, press the F8 key when you see the "Starting Windows
95" message, and then choose Safe Mode from the Startup menu.
Windows 98 and Windows 98 Second Edition
To start Windows 98 in Safe mode, restart your computer, press and hold down the
CTRL key until the Windows 98 Startup menu appears, and then choose Safe Mode.
Windows Millennium Edition (Me)
To start Windows Me in Safe mode, press and hold down the CTRL key while you restart
your computer, and then choose Safe Mode on the Windows Me Startup menu.
If you do not receive the error message when you start your computer in Safe mode
or when you shut down your computer from Safe mode, view one of the following articles
in the Microsoft Knowledge Base: Windows 95:
Q136337 Troubleshooting Windows 95 Startup Problems
Q145926 How to Troubleshoot Windows 95 Shutdown Problems
Windows 98:
Q188867 Troubleshooting Windows 98 Startup Problems
Q202633 How to Troubleshoot Windows 98 Shutdown Problems
Windows Millennium Edition (Me):
Q273738 TITLE: Troubleshooting Windows Me Startup Problems
Q273746 TITLE: How to Troubleshoot Windows Me Shutdown Problems
If your computer is a Plug and Play computer, reinstall Windows by using the setup
/p I command.
For additional information about how to install Windows 95, click the article number
below to view the article in the Microsoft Knowledge Base:
Q129260 Windows 95 Setup: Description and Troubleshooting Steps
If you are using the Novell Client 32 software, remove it, and then install Microsoft
Client for Novell Networks.
Verify that the computer's CMOS settings are correct. For information about how to
change CMOS settings on your computer, view the computer's documentation or contact
the computer manufacturer.
Install a "clean" copy of Windows in an empty folder. For further information, please
see one of the following articles below:
Q277648 How to Install Windows Millennium Edition in a New Folder [winmil]
Q193902 How to Install Windows 98 Into a New Folder
Q142096 How to Reinstall Windows 95 to a New Folder
IMPORTANT: If the error message still occurs, it is most likely caused by faulty
hardware.
MORE INFORMATION
The VxD that is generating the error message can be any VxD, either a default VxD
that is installed, or a third-party .386 driver that is loaded from the System.ini
file. If you do not know which driver is causing the error message, create a Bootlog.txt
file, and then check to see which driver is the last driver that is initialized.
This is typically the driver that is causing the problem.
NOTE: You may also receive a Windows Protection error message when you restart Windows
95 after you install a program or make a configuration change to your computer. For
additional information about this issue, click the article number below to view the
article in the Microsoft Knowledge Base:
Q157924 Err Msg: "IOS Failed to Initialize" on Boot
For additional information about how to resolve Windows protection issues, click
the article number below to view the article in the Microsoft Knowledge Base:
Q131431 How to Troubleshoot Registry Errors
Additional query words: wpe corrupt win command com
Keywords : kberrmsg kbtshoot diskmem win95 win98 win98se kbWinME kbProd2Web kbDiskMemory
Issue type : kbprb
Technology : kbWinMEsearch kbWin95search kbWin98search kbWin98SEsearch kbZNotKeyword3
kbWin98 kbWinME kbWin98SE
_________________________________________
On Tuesday, September 4, 2001 at 8:25 am, Hugh Winters wrote:
>Hi Frank,
>
>Would this aftermarket virus protection program happen to be from McAfee? If so,
>I'm here for the same damn reason!
>
>Hugh
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 |  |  | re: Windows Protection Error (Scott: Thu, Oct 18, 2001, 10:54 am) |
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