re: integer divide by 0 error when re-installing Epson printer
Tuesday, April 16, 2002 at 12:30 pm
Windows 98 Annoyances Discussion Forum
Posted by DC
(1 messages posted)
Hi Katia,
I'm also having trouble installing a Stylus Photo 870 into a Windows 2000 computer.
I'm thinking it's a similar problem as yours because I used to have a Stylus 875
installed on my computer so the software might see it as a reinstallation.
I called Epson tech support and they referred up to 3 levels of support (first guy
had no clue, second one had to ask the senior tech support guys). After talking to
them for a while, there was still no resolution.
Did you try to uninstall the Epson software as the manual instructed? I can't seem
to do that in my Windows 2000 system so I may just end up erasing my entire hard
drive and reinstalling Windows.
Are you having trouble getting the printer to work? If you just want to install the
printer, download the driver from the epson site and run it. Let it give you that
divide by zero error and then close it. Then go into your settings and click printers.
Chose add printer and install it that way. When it asks for driver location, point
it to the place where the downloaded drivers are. In my computer it put it in the
c:\epson folder.
I got my printer working that way. I just don't have the status monitor so I don't
see how much ink I have left.
Hope this helps,
Dan
On Friday, June 8, 2001 at 5:19 pm, Katia wrote:
>Hi!
>
>I have a 5BW173 and had Epson Stylus Color 600 and a Genius Color
>Page EP installed and doing so well.
>Then the modem was lost and I had to send this PC to a shop where they
>replaced the motherboard.
>
>Since it came back I get this "Integer divide by 0" error message everytime
>I try to install the printer. (I tried to install the scanner too, but after
>using thequick restore CD I decided to go
>just for the printer at first.)
>
>* I used the win95 epson's driver (for win95 but always worked well with
>98 before),
>
>* Dowloaded the updated one from Epson's site, and
>
>* Used the one that comes with Windows 98.
>
>* Bought a new cable,
>
>
>******* Nothing helped.
>
>The printer manual says it works as bi-directional and this is how bio was
>set. But the printer configuration box has the option "enable bi-directional
>support for this printer" which I cannot use, 'cause it's shaded.
>
>
>Any ideas on how to solve this?
>Please help me. I hope you can. COMPAQ support couldn't.
>Thanks, Katia
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