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re: Question about Exshell error msg
Wednesday, May 8, 2002 at 8:52 am
Windows 98 Annoyances Discussion Forum
Posted by Larry Satchell
(1 messages posted)
Dave,
I read your message and tried it on my home computer with no luck. My new cable
provider is Adelphia. I was on a business trip for a month and when I got back Adelphia
had sent a letter stating that they were going to new cable modems (eliminated the
Excite@home cable modem). Before I picked up my new modem, I had on my Dell computer
screen the same message you got "Exshell - This program has performed an illegal
operation and will be shut down...".
I talked to Adelphia, Microsoft, and Dell about how to delete Exshell and got no
information on how to do it, i.e., they all passed the buck on that it was not there
problem.
I tried your "Start>Run> but when I get to Run it says to "Type the name of a program,
folder, document, or internet resources, and Window will open it for you". No matter
what I enter it says it can not find the files.
Therefore, have you heard of some other way to delete Exshell or am I not doing something
right? For example, would deleting all software from the computer and reloading
only what I need solve the problem?
Thanks
On Sunday, January 20, 2002 at 6:29 am, Dave wrote:
>
>Exshell is Excite@home software that puts the ExcitePlatform Icon in the tray next
>to the clock.It's located in "C\programfiles\Excite\Platform\Exshell.exe" After
>loading the Cox software ( takes over from Excite) I started getting the same error
>message. Cox puts a CorrectConnect Icon in tray that performs simular but more extensive
>function and the ExcitePlatform is apparently no longer used. To get rid of the
error
>message I went to Start>Run>msconfig>Startup and unchecked EXCITE PLATFORM and restarted.
>Things now working normally, no more error message.
>Dave
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 | |  | re: Question about Exshell error msg (Larry Satchell: Wed, May 8, 2002, 8:52 am) |
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