re: MSN Messenger won't start Sunday, June 9, 2002 at 8:44 pm Windows 98 Annoyances Discussion Forum Posted by Jason Hollett (3 messages posted) I followed your steps exactly, and had no troubles along the way. Same outcome unfortunately resulted. You start messanger, little hour comes up for a brief second, and then that's it...it just won't start. Thank you very much for you help though. If you have any other suggestions they would be appreciated. On Sunday, June 9, 2002 at 3:56 pm, rundll wrote: >a couple of things to try...if you haven't already... > >download the entire installable executable from http://messenger.msn.com >instead of trying to install from windows update then... > >1) turn off all antivirus before continuing troubleshooting. (be sure to turn it >back on when you are done.) > >2) uninstall your current version of msn messenger. reboot. > >3) go to control panel > add/remove programs > double-click on internet explorer >X.s and Internet tools and choose the repair option. (note: IE won't be listed >in add/remove programs if you have never updated it.) follow the instructions. >if it fails, click details, and post back. it looks as though msn messenger uses >many of IEs components so if they aren't tiptop, msn messenger may not work properly. > > >4) after the machine has finished with the IE repair tool and rebooted, boot the >machine to safe mode. > >5) from safe mode, execute the msn messenger installation program. safe mode is >an excellent environment to install troublesome programs as (in general) nothing >is running in the background to interfere with things. if the installation program >balks because it doesn't have the color depth or something, it may have to be run >in normal mode. in this case you should clean boot the machine before installing. > post back for help if you don't know how. > >6) when done, make sure to reenable your antivirus. > >7) post back on success or failure. Written in response to: re: MSN Messenger won't start (rundll: Sunday, June 9, 2002 at 3:56 pm) Responses to this message: re: MSN Messenger won't start (rundll: Sunday, June 9, 2002 at 11:24 pm) All messages in this thread [show all] MSN Messenger won't start (Jason Hollett: Sun, Jun 9, 2002, 2:42 pm) re: MSN Messenger won't start (rundll: Sun, Jun 9, 2002, 3:56 pm) re: MSN Messenger won't start (Jason Hollett: Sun, Jun 9, 2002, 8:44 pm) re: MSN Messenger won't start (rundll: Sun, Jun 9, 2002, 11:24 pm) re: MSN Messenger won't start (Jason Hollett: Mon, Jun 10, 2002, 7:28 pm) rock on. thx for posting back. (rundll: Mon, Jun 10, 2002, 9:10 pm) Messenger STILL won't run (martin murray: Sat, Jun 15, 2002, 4:28 pm) re: MSN Messenger won't start (Deke: Sun, Jun 9, 2002, 5:25 pm) Reply or follow-up to this message Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows 98 Discussion Forum