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re: Question about 'What do I do with ''unknown'' devices in Device Manager?'
Sunday, July 14, 2002 at 12:32 am
Windows 98 Annoyances Discussion Forum
Posted by The Research Guy
(1 messages posted)
The answer is...GET RID OF THEM (if you can) - it's almost certainly a driver issue
- Question - Add any new hardware lately?
If so, you need to load the new drivers/software for the device (there should be
a CD that came with the device) - if the device is not plug-n-play compatible (or
has asked for the driver CD and you ignored it) then will need to first remove the
device from Device Manager and then go to Add New Hardware in Control Panel and manually
install the device, or simply update driver from Device Manager (I outlined the procedure
below).
If not, there is a problem - could be software or hardware.
TRY THIS - go to Safe Mode and remove the unknown devices and any drivers with multiple
copies (ghost drivers) and remove any devices with an exclamation point on them -
remove them all (all copies), then reboot and see if Windows detected the new hardware
properly - if there is still an unknown device, you can try highlighting the device,
choose properties/ driver tab/ update driver - when windows asks to detect new hardware,
tell it "no" and pick the device from the list. Obviously, you will need to know
what device is being seen as "unknown" - I have seen modems detected as unknown PCI
serial bus controllers - if you're not sure, and haven't added hardware, what components
on the system have you had problems with? Those components may be the culprits. Also,
try updating the drivers from the manuafacturers web site. If still no luck, you
may have a hardware failure, but this should be evident.
On Saturday, July 6, 2002 at 11:22 pm, mahesh bhat wrote:
>I have a question about What
>do I do with "unknown" devices in Device Manager?:
>
>
>every time i start my pc the system detects an un known device, i removed this so
>called device from the device manager but still the system detects this device and
>prompts me to load drivers for it.
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 |  | re: Question about 'What do I do with ''unknown'' devices in Device Manager?' (The Research Guy: Sun, Jul 14, 2002, 12:32 am) |
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