Luke: after all your work, you don't want to hear this, but...

when you get mucked up by a program; the usual technique is to reinstall it and then 
uninstall it;
the uninstall sequence should start with the Norton uninstaller,
followed by use of the Add/Remove Programs utility.

if you don't believe that will do the job, then buy a Uninstaller utility and put 
it in place before you reload the Norton.
if you do, let the Uninstaller monitor all your program installs so that it can do 
a proper job of tracking all system changes.

another benefit of such a utility is that you can use it to find files that are otherwise 
very difficult to track; and it will advise you about any dangers associated with 
the removal of any particular file.





On Tuesday, August 13, 2002 at 3:50 pm, Luke wrote:
>I have two questions:
>
>
1) After I loaded Norton Systemworks, an 'Unable to find D drive' error message 
>began appearing, as if Norton was attempting to scan D drive during startup.  Getting 
>around that simply entailed hitting enter.
>
>
2) Then, after attempting to remove Norton, the preceding error msg still appears 
>at Startup, along with two others that come afterwards.  Both appear as DOS commands 
>(first - C:\PROGRA~1\NORTON~1\NORTON~2\NAVAP.VXD & second - C:\PROGRA~1\NORTON~1\NORTON~3\CSHOOK.VXD). 
> Both tell me to press a key to continue, and both are related to files that can't 
>be found.  
>
>
I've tried to clean out the registry with RegCleaner, tried to alter Startup 
commands 
>at configsys, and tried to remove NORTON from startup with DOS commands but none 
>have worked yet.
>
>Can someone please help?  
>
>Thanks.  
>
>

• Reply or follow-up to this message

• Search this forum
• Start a new thread on a different subject

• Report abuse of the forum