re: computer thickie needs windows help
Tuesday, August 27, 2002 at 4:01 pm
Windows 98 Annoyances Discussion Forum
Posted by JmC
(14166 messages posted)
Hi Leah,
From what I've discovered so far, 'RNADMIN' is a piece of spyware related to Real
Player. It seems to install with the Real Player Gold (Real Player V9.0) version.
This problem your experiencing initiates after MS updates, or can occur after
uninstalling Real Player. It has a trick file extension so that Ad-Ware software
won't detect it.
First click START, move to 'FIND' and then select 'FILES or FOLDERS'. In the
'Named' box, type 'RNADMIN', be sure the 'Look in:' box is set at your C: drive and
press enter. If the file is found, it will be in the C:\Windows\Application Data\Real
directory. Now close the Find files window. If the file was found then proceed.
Now click START, move to 'Settings' and click the 'Taskbar & Start Menu' selection.
Then click the 'Start Menu Programs' tab and then the 'Remove' button. Now drill
down to the 'Startup' entry and double click it. If there is an instance of 'RNADMIN'
listed, click it once to highlight it and then click the 'Remove' button. Then click
'Close' and 'OK' at the next window. If it isn't listed, click the 'Close' button
and then 'Cancel'.
Next click START\RUN, type 'MSCONFIG' in the 'Open' box and press enter. When the
'System Configuration Utility' appears, click the 'Startup' tab. Look for any instance
of 'RNADMIN' and uncheck the selection. Next click 'Apply', then 'OK' and
reboot when prompted.
Now try for a normal shutdown. If the shutdown process operates normal now, you
can do the find file option again, right click the 'RNADMIN' file and select 'Delete'
from the menu. This shouldn't effect the operation of Real Player, but if it does,
remove it with Add/Remove Programs in Control Panel and reinstall it.
ps: Here's a cute story regarding this problem: RNAdmin
JmC
On Tuesday, August 27, 2002 at 10:59 am, Leah wrote:
>I'm not very good on my computer, and recently downloaded some critical updates
that
>windows asked me to download and install. Unfortunately, since I have done this
>every time I try to shut down the computer via the start button it crashes. if
I
>do manage to go to the CTRL, ALT, DEL bit, I find that it says that Notification
>Wnd for RNA ad,min has stopped responding, does any body know how to fix this?
Or
>where I may be able to find some help? Thank you.
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