>
>
>Our laptop computer will TOTALLY freeze up at unpredictable times, and
>must be restarted by turning the power off and on. This happens
>typically once or twice a day, but can sometimes be as frequently as
>every 5 minutes. The computer is an AMS Roadster 151CT with 64 Mbytes
>of RAM, purchased in March, 1999. The operating system is Windows 98
>SE. Main programs used are Outlook Express 6.0, Excel 97 SR-1, and
>Windows Explorer 6.0. Norton SystemWorks 2002 version 5.0 is
>installed, has virus updates, and scans the computer periodically.

>
>We had a similar problem back in 2000. After unsuccessful repair
>efforts and even a complete reformatting of the hard drive, it was
>suggested that there might be a mouse incompatibility. So we
>installed a new mouse driver and the problem sort of went away.
>However, we've only intermittently used the laptop since then, until
>we recently resumed heavy usage and again experienced this problem.
>So we installed a new Logitech optical mouse and software, which
>helped for maybe a week; then problem resumed. Reinstalling the
>Logitech software didn't help.

>
>What is the likely cause for these freezes, and what can we do to stop
>them?
>
>

Written in response to: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000' (Daniel Wiener: Friday, January 3, 2003 at 12:11 pm) Responses to this message: re: Question about 'Top reasons for random, fatal crashes in Windows XP and Windows 2000' (Daniel Wiener: Friday, January 3, 2003 at 4:10 pm)

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