re: helpful suggestion plus 1 gripe
Thursday, March 20, 2003 at 5:13 pm
Windows 98 Annoyances Discussion Forum
Posted by JCM
(2 messages posted)
Thank you for your suggestions, but I think I'm going to just stay as far away from
both Symantec and McAfee as I can. Neither offers any support worth spit, and uninstalling
Norton components is apparently a larger issue than I thought. You can call for support
for $30 a call and just get told that your version is no longer supported! I now
use ZoneAlarm free firewall and have more and better support than Norton ever offered.
And I just installed Trend-Micro's PC-cillin 2003 antivirus, and they've responded
almost scarily fast to each e-mail question I've sent!
JCM
On Thursday, March 20, 2003 at 7:17 am, Detah wrote:
>I would suggest that you get a program called McAfee Uninstaller. Run this program
>before you install any new programs. This program will monitor the copy locations
>of all installed files, including stuff that goes to C:/WINDOWS/SYSTEM and into
the
>registry. Then whenever you want you can completely and irrevocably remove every
>single file that was installed with that program. It will prompt you when it encounters
>a shared file. You can then decide whether to delete it or keep it. The Remove
feature
>is completely configurable. You can set it to automatically delete or keep shared
>files, without a prompt. This is the most efficient program remover I have ever
seen.
> I have never had a remnant problem since then.
>
>I picked up my copy off the rack at KMart for $10. Its an older version perhaps
4
>years old now, but it works like a charm.
>
>I do have one hesitation about McAfee. Their support is ungodly unreliable. A
few
>months ago, I purchased McAfee Guarddog. I purchased it in December 2002 off the
>shelf at Best Buy and installed it in December 2002. This program comes with a
full
>version of Virusscan (v4.0). Unfortunately, it was over 2 versions old. When I
tried
>to get the virus definition files from their website, it told me that that version
>was no longer supported and the virus definition files for that version no longer
>existed. So it directed me to purchase their new version of Virusscan (v6.0, I
think),
>which was only going to cost me $40. Isn't that nice of them. So I emailed them
>explaining what happened. I even told them that I would gladly fax them my dated
>sales receipt to prove that I just purchased it. I never heard from them. I emailed
>them again. And I emailed them again. I never heard from them. By this time, 30
>days had passed since my purchase. Now I can no longer return it to BestBuy. Thank
>you so much McAfee. Now I own your program, which cannot be upgraded, has no support,
>ancient virus definition files (what good is a firewall if it can't detect incoming
>viruses????) and worst of all the Guarddog program is crap. So now Im back to my
>old version of Norton. I agree, it is not the best anti-virus program, but at least
>it's still supported.
>
>Detah
|
All messages in this thread [show all]
 |  | | | |  | re: helpful suggestion plus 1 gripe (JCM: Thu, Mar 20, 2003, 5:13 pm) |
| |
| |
Return to the Windows 98 Discussion Forum
|
|
