re: Computer doesn't respond in normal or safemode
Tuesday, December 30, 2003 at 6:18 pm
Windows 98 Annoyances Discussion Forum
Posted by Joey
(1 messages posted)
One way to really help you, would be to download this save the log file and post
it back here then let the pro's have a look at it. From your post, i suspect you
have way to many programs running in the background, a BHO, and a home page hijacker.
This is the best advise i can give you at this point.http://mjc1.com/mirror/hjt/
On Tuesday, December 30, 2003 at 5:34 pm, Erika wrote:
>When I start my computer in normal mode, it almost starts like normal. The background
>appears and the little mouse has the wait symbol. Then the start bar on the bottom
>of the computer flashes for an instant, and then the computer stops responding.
The
>background is still viewable, but upon pressing CTRL-ALT-DEL, nothing shows up.
Sometimes
>when I start the computer, I get a Kernel32 has performed an illegal operation.
I
>try to get the details but the computer is frozen. Upon starting in Safe-Mode, I
>get the same thing. The only way I can access files on my computer is through MS-DOS.
>
>I am including the following information, just wondering if it is contributing to
>the problems:
>- I have a laptop (I don't know if this changes things)
>- Sometimes when I shut down my computer, it won't shut down all the way. The logo
>just stays. I usually just shut it off.
>- When I start it up (before this), I would have something come up in like MS-Dos
>mode that would say "too many parameters"
>- Sometimes the "home" address on my internet explorer would change
>- When I go to the setup screen for my computer, it says I only have 640 KB of memory
>
>Right now, that's all I can think of. I don't know what's going on, but any advice
>is appreciated! Thanks
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 |  | re: Computer doesn't respond in normal or safemode (Joey: Tue, Dec 30, 2003, 6:18 pm) |
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