re: Computer doesn't respond in normal or safemode Wednesday, December 31, 2003 at 9:51 pm Windows 98 Annoyances Discussion Forum Posted by JmC (14166 messages posted) Hi Erika...and Happy New Year! The directories appear correct, from your explanation of the re-install. The occasional Kernel32 error has me stumped though. This could indicated a hardware problem (maybe memory). Lets eliminate two unnecessary files, and if that doesn't help, a Step-by-Step boot may. Re-boot the system and hold the 'CTRL' key until the boot menu appears. Select the 'COMMAND PROMPT ONLY' option and press enter. You should next see a C:\> prompt. From the C:\> prompt, type both of the below lines followed by pressing the ENTER key. REN AUTOEXEC.BAT AUTOEXEC.OLD (note the 2 spaces) -press enter- REN CONFIG.SYS CONFIG.OLD (note the 2 spaces) -press enter- Now try re-booting the system again, with no other changes. Try this if the problem persists. It may indicate where the problem is? Boot, press and hold the 'CTRL' key to enter the boot menu. Select the 'STEP-BY-STEP CONFIRMATION' option and press enter. Answer 'Yes', until the problem occurs and make note of what is loading. JmC Written in response to: re: Computer doesn't respond in normal or safemode (Erika: Wednesday, December 31, 2003 at 5:26 pm) Responses to this message: re: Computer doesn't respond in normal or safemode (Erika: Thursday, January 1, 2004 at 1:36 am) All messages in this thread [show all] Computer doesn't respond in normal or safemode (Erika: Tue, Dec 30, 2003, 5:34 pm) re: Computer doesn't respond in normal or safemode (Joey: Tue, Dec 30, 2003, 6:18 pm) re: Computer doesn't respond in normal or safemode (Erika: Tue, Dec 30, 2003, 7:48 pm) re: Computer doesn't respond in normal or safemode (JmC: Tue, Dec 30, 2003, 10:54 pm) re: Computer doesn't respond in normal or safemode (Erika: Wed, Dec 31, 2003, 12:38 am) re: Computer doesn't respond in normal or safemode (JmC: Wed, Dec 31, 2003, 12:50 am) re: Computer doesn't respond in normal or safemode (Erika: Wed, Dec 31, 2003, 5:26 pm) re: Computer doesn't respond in normal or safemode (JmC: Wed, Dec 31, 2003, 9:51 pm) re: Computer doesn't respond in normal or safemode (Erika: Thu, Jan 1, 2004, 1:36 am) re: Computer doesn't respond in normal or safemode (JmC: Thu, Jan 1, 2004, 2:16 am) re: Computer doesn't respond in normal or safemode (Erika: Thu, Jan 1, 2004, 4:23 pm) re: Computer doesn't respond in normal or safemode (JmC: Thu, Jan 1, 2004, 5:32 pm) re: Computer doesn't respond in normal or safemode (Erika: Thu, Jan 1, 2004, 5:56 pm) re: Computer doesn't respond in normal or safemode (JmC: Fri, Jan 2, 2004, 5:33 am) re: Computer doesn't respond in normal or safemode (Erika: Sun, Jan 11, 2004, 1:41 pm) re: Computer doesn't respond in normal or safemode (JmC: Sun, Jan 11, 2004, 2:03 pm) Oops..... (JmC: Sun, Jan 11, 2004, 3:00 pm) Reply or follow-up to this message Search this forum Start a new thread on a different subject Report abuse of the forum Return to the Windows 98 Discussion Forum