re: Question about 'When I choose "Shut Down" from the Start Menu, my computer hangs at the "Please Wait" screen'
Sunday, April 25, 2004 at 7:36 pm
Windows 98 Annoyances Discussion Forum
Posted by Carl S.
(426 messages posted)
Try reading through the troubleshooting suggestions on this Microsoft site:http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q202/6/33.ASP&NoWebContent=1
If trying those suggestions doesn't work, you might be a candidate for the Windows
98 Shutdown Supplement. I used to have that hanging problem too, but after installing
the shutdown supplement the problem disappeared. The problem apparently occurs because
Windows is trying to write to the hard drive at the same time that it is trying to
turn off. It's some kind of a timing issue and the supplement takes care of that,
if I remember it correctly.
Carl S.
On Sunday, April 25, 2004 at 5:13 am, Wolfgang Wiebach wrote:
>I have a question about When
>I choose "Shut Down" from the Start Menu, my computer hangs at the "Please Wait"
>screen:
>
>The same thing happened to me all of a sudden: the computer hangs at "Windows is
>shutting down ..."
>The strangest thing about that: I re-formated the hard disk carrying Windows (my
>D drive) and
>restored all Windows files from a backup tape that was made BEFORE the shutdown
problem
>occured,
>and it STILL persists! A hardware problem?
>However, I found out that I can turn off the power as soon as that screen "Windows
>is shutting down ..."
>appears, without running SCANDISK or any other ill effects at the next bootup.
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