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re: Windows Protection Error
Tuesday, May 11, 2004 at 2:15 pm
Windows 98 Annoyances Discussion Forum
Posted by Shereen (1 messages posted)

I don't know about anyone else, but I can rarely understand much of what they say in those Microsoft solutions! I end up clicking on Q-this link and Q-that link for further information and end up more confused than I was when I first went on there! Like someone else on here mentioned, I printed out one solution once and tried to follow every step to the letter - and I ended up with a worse problem than I'd started with! No doubt they're very helpful for techies and the like. But I find them totally useless 99% of the time! As for the Windows Protection error on start-up: As someone has pointed out, you can't access the internet in safe-mode. So unless you have access to another computer and printer, and can find any good tips anywhere on how to resolve the situation, you're stuffed basically! And as you don't have access to your CD-ROM, you can't back-up all your recently created files either - because most of them won't fit onto a floppy, even if you condense it. Fortunately, I'm usually fairly up-to-date with my backups, so I didn't lose much last time this happened to me. I bought a Microsoft Help Desk book for Windows 98, thinking it would help me resolve most common problems. But does it heck! Just like Microsoft's site, it doesn't explain steps clearly enough for an amateur to follow successfully. It just tells you to do something, but doesn't tell you exactly how to do it - which is useless unless you are some kind of techie and know the ins and outs of your computer in fine detail! Even some of the solutions mentioned by some in this string seem to assume that others have a greater knowledge of PC's than they really have. I know this is no help to anyone regarding their Protection Errors. It's just an observation I thought I'd share in the hope that others might remember that some of us are much less computer savvy than they obviously are - and make their instructions simpler for a novice to follow! Sorry if I've taken up too much space or wasted everyone's time. But maybe it will help people realise that they are not alone if they find solutions hard to follow sometimes?

On Thursday, October 18, 2001 at 10:54 am, Scott wrote:
>I've been currently dealing with this problem specifically with my uncle's computer
>and what it has turned out to be is a hardware conflict with some aftermarket RAM
>he purchased. In your case however, with a demo for an antivirus program it sounds
>like a driver conflict.
> I generally search windows error's in Yahoo....the following fix is from a
>link to Microsofts website with some solutions because it is a known bug....I'll
>cut and paste what I found and give you a link as well.
>_________________________________________
>Link http://support.microsoft.com/support/kb/articles/Q149/9/62.aspthe
>following is one fix of many for this problem...
>How to Troubleshoot Windows Protection Error Messages
>
>--------------------------------------------------------------------------------
>The information in this article applies to:
>
>Microsoft Windows 95
>Microsoft Windows 98
>Microsoft Windows 98 Second Edition
>Microsoft Windows Millennium Edition
>
>--------------------------------------------------------------------------------
>If this article does not describe the error message that you are receiving, view
>the following Microsoft Web site to view more articles that describe error messages:
>http://support.microsoft.com/support/windows/topics/errormsg/emresctr.asp
>
>
>SYMPTOMS
>When you start Windows, you may receive one of the following error messages, where
>device name is a device name:
>
>While initializing device device name Windows Protection Error
>-or-
>Windows Protection Error
>When you shut down your computer, you may receive the following error message:
>Windows Protection Error
>NOTE: To more effectively search the Microsoft Knowledge Base, use keywords that
>relate to your issue when you search. If you are searching for troubleshooting information
>that is not referred to in this article, please try searching the Microsoft Knowledge
>Base again by using keywords that are listed in the following Microsoft Knowledge
>Base article:
>Q242450 How to Query the Microsoft Knowledge Base Using Keywords
>
>
>
>CAUSE
>This behavior can occur when a when your computer loads or unloads a virtual device
>driver (VxD). In many cases, the VxD that did not load or unload is mentioned in
>the error message. In other cases, you may not be able to determine which VxD caused
>the behavior.
>
>Windows Protection error messages can occur under any of the following conditions:
>
>If a real-mode driver and a protected-mode driver are in conflict.
>
>
>If the registry is damaged.
>
>
>If either the Win.com file or the Command.com file are infected with a virus, or
>if either of the files are damaged.
>
>
>If a protected-mode driver is loaded from the System.ini file and the driver is already
>initialized.
>
>
>If there is a physical input/output (I/O) address conflict or a random access memory
>(RAM) address conflict.
>
>
>If there are incorrect complementary metal oxide semiconductor (CMOS) settings for
>a built-in peripheral device (such as cache settings, CPU timing, hard disks, and
>so on).
>
>
>If the Plug and Play feature of the computer's basic input/output system (BIOS) is
>not working correctly.
>
>
>If the computer contains a malfunctioning cache or malfunctioning memory.
>
>
>If the computer's motherboard is not working properly.
>
>
>If you installed Microsoft Office 97 and you are using the Novell Client 32 software.
>
>
>
>
>
>RESOLUTION
>To resolve a Windows Protection error message:
>
>Start your computer in Safe mode. For information about how to start your computer
>in Safe mode, view one of the following sections, depending on your operating system.
>
>Windows 95
>To start Windows 95 in Safe mode, press the F8 key when you see the "Starting Windows
>95" message, and then choose Safe Mode from the Startup menu.
>Windows 98 and Windows 98 Second Edition
>To start Windows 98 in Safe mode, restart your computer, press and hold down the
>CTRL key until the Windows 98 Startup menu appears, and then choose Safe Mode.
>Windows Millennium Edition (Me)
>
>
>To start Windows Me in Safe mode, press and hold down the CTRL key while you restart
>your computer, and then choose Safe Mode on the Windows Me Startup menu.
>If you do not receive the error message when you start your computer in Safe mode
>or when you shut down your computer from Safe mode, view one of the following articles
>in the Microsoft Knowledge Base: Windows 95:
>Q136337 Troubleshooting Windows 95 Startup Problems
>Q145926 How to Troubleshoot Windows 95 Shutdown Problems
>Windows 98:
>Q188867 Troubleshooting Windows 98 Startup Problems
>Q202633 How to Troubleshoot Windows 98 Shutdown Problems
>Windows Millennium Edition (Me):
>
>
>Q273738 TITLE: Troubleshooting Windows Me Startup Problems
>Q273746 TITLE: How to Troubleshoot Windows Me Shutdown Problems
>If your computer is a Plug and Play computer, reinstall Windows by using the setup
>/p I command.
>
>For additional information about how to install Windows 95, click the article number
>below to view the article in the Microsoft Knowledge Base:
>Q129260 Windows 95 Setup: Description and Troubleshooting Steps
>If you are using the Novell Client 32 software, remove it, and then install Microsoft
>Client for Novell Networks.
>
>
>Verify that the computer's CMOS settings are correct. For information about how to
>change CMOS settings on your computer, view the computer's documentation or contact
>the computer manufacturer.
>
>
>Install a "clean" copy of Windows in an empty folder. For further information, please
>see one of the following articles below:
>
>
>Q277648 How to Install Windows Millennium Edition in a New Folder [winmil]
>Q193902 How to Install Windows 98 Into a New Folder
>Q142096 How to Reinstall Windows 95 to a New Folder
>IMPORTANT: If the error message still occurs, it is most likely caused by faulty
>hardware.
>
>
>
>MORE INFORMATION
>The VxD that is generating the error message can be any VxD, either a default VxD
>that is installed, or a third-party .386 driver that is loaded from the System.ini
>file. If you do not know which driver is causing the error message, create a Bootlog.txt
>file, and then check to see which driver is the last driver that is initialized.
>This is typically the driver that is causing the problem.
>
>NOTE: You may also receive a Windows Protection error message when you restart Windows
>95 after you install a program or make a configuration change to your computer. For
>additional information about this issue, click the article number below to view the
>article in the Microsoft Knowledge Base:
>
>Q157924 Err Msg: "IOS Failed to Initialize" on Boot
>For additional information about how to resolve Windows protection issues, click
>the article number below to view the article in the Microsoft Knowledge Base:
>Q131431 How to Troubleshoot Registry Errors
>
>Additional query words: wpe corrupt win command com
>
>Keywords : kberrmsg kbtshoot diskmem win95 win98 win98se kbWinME kbProd2Web kbDiskMemory
>Issue type : kbprb
>Technology : kbWinMEsearch kbWin95search kbWin98search kbWin98SEsearch kbZNotKeyword3
>kbWin98 kbWinME kbWin98SE
>_________________________________________
>
>