re: matcli on taskbar
Wednesday, August 18, 2004 at 3:39 pm
Windows 98 Annoyances Discussion Forum
Posted by barbara hilal
(1 messages posted)
I found the answer
Barbara Hilal
Matcli.exe?
Maybe you can help me? What is Matcli, and what should I do about it? It comes on
as a little icon when I turn on my computer and immediately disappears from view.
I have looked on Google and the consensus is that it is gathering information and
should be removed. Can you help and tell me what if anything I should do. Could it
be connected with an HP printer which I bought recently? Many thanks. Martha A.
Dear Martha: There is a split opinion on the subject of that file. When present,
there is always also another file by the name of "secret.exe" which makes people
nervous as it could be exploited by hackers. Let me quote from pedantic Microsoft:
"matcli.exe is a motive Assistant Command line interface that gathers information
about your system's identity like your name, e-mail address, city, state, etc. and
gets written to a log file while silent.exe executes matcli.exe quietly in the background."
This file was introduced when HP bought Compaq. It is required to run some of the
special data provided in the Compaq Knowledge Center.
These files were introduced when people bought a new HP printer. You did not say
if you also have a Compaq computer. In that case, if you were to remove these files,
you might no longer have access to items such as "Fix my Presario computer" wizards.
I will leave that decision up to you. The standard way to remove this program is
by going to Start | Settings | Control Panel | Add or Remove Programs | Select HP
Instant Support | Change or Remove Programs | OK. If later you feel naked without
that support function, you can reinstall it from the printer driver diskette.
On Wednesday, April 14, 2004 at 8:44 am, Gillian wrote:
>Thank you for your past discussion, I too have just had "matcli" appear on my task
>bar as I boot.
>Because of this forum thread I have identified it back to the NTL Broadband Medic
>programme that I have just installed.
>I shall be watching, waiting and ready to uninstall!]
>Thank you for solving this mystery.
>
>
>
- Written in response to:
- re: matcli on taskbar (Gillian: Wednesday, April 14, 2004 at 8:44 am)
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