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re: Question about 'What to do about error messages during Windows startup'
Wednesday, January 19, 2005 at 6:34 pm
Windows 98 Annoyances Discussion Forum
Posted by jason hall
(2 messages posted)
Ive got windows 98 mocrosoft and an se was added before i have the message after
i deleted programs that wee possibly dangerous but something has gone to take this
away.Also the back refresh bottom and yahoo mail icons were removed.Ive tried what
is said to no avail please help someone cheers jay!
On Wednesday, November 12, 2003 at 12:47 pm, r3v wrote:
>
>http://support.microsoft.com/search/preview.aspx?scid=/search/viewDoc.aspx?docID=KC.Q
>232628%26dialogID=9663083%26iterationID=1%26sessionID=anonymous|8540478%26url=kb;en-u
>s;Q232628
>
>
>Err Msg: The Service Profile Is Damaged. Re-install the... (Q232628)
>--------------------------------------------------------------------------------
>The information in this article applies to:
>
>The Microsoft Network versions 2.5 , 2.51 , 2.52 , 2.6 , 5.0 , 5.4
>Microsoft Windows 95
>Microsoft Windows 98
>Microsoft Windows 98 Second Edition
>Microsoft Windows Millennium Edition
>--------------------------------------------------------------------------------
>
>SYMPTOMS
>After you double-click the MSN, Internet Explorer, or Outlook Express icons, you
>may
>receive the following error message when the MSN dialer tool starts:
>
>The Service Profile is damaged. Re-install the service profile.
>
>CAUSE
>This problem can occur after you upgrade to Microsoft Windows 98 Second Edition.
>When
>you do so, the following entry may not exist in the Msn.cms file or the Msn.cmp
file:
>
>[Profile Format]
>Version=1
>
>This message can also occur if the AOL tray is being loaded at startup.
>
>RESOLUTION
>To resolve this problem, use one of the following four methods:
>
>Uninstall and Reinstall MSN
>To uninstall MSN:
>Click Start , point to Settings , and then click Control Panel .
>
>Double-click Add/Remove Programs , and then click MSN v2.5 or MSN v2.6 from the
>Install/Uninstall dialog box that appears.
>
>Click Add/Remove , and when asked if you want to remove MSN, click Yes .
>
>To upgrade to the current version of MSN you can download or order your free CD.
>Go
>to http://free.msn.com/upgrade.asp .
>
>To reinstall MSN using your Windows 98 Second Edition CD:
>
>Click Start , point to Find , and then click Files or Folders .
>
>Insert your Windows 98 Second Edition CD.
>
>In the Look in box, select your CD-ROM drive.
>
>In the Named box, type rstormsn , and then click Find Now .
>
>Double-click rstormsn to open, and then double-click rstormsn.exe to reinstall MSN.
>
>Once the installation process is complete, return to the desktop by closing all
open
>windows, and then double-click the Setup MSN Internet Access icon to configure MSN.
>
>Rename msn.cmp and msn.cms and install MSN 5.0 or later.
>This applies to MSN 5.0 only.
>
>To rename msn.cmp and msn.cms:
>Click Start , point to Find , and then click Files or Folders .
>
>In the Named box, type msn.cmp msn.cms , and then click Find Now .
>
>Right click on msn.cmp , click Rename , type msn.cmp.old , and then hit ENTER .
>
>Right click on msn.cms , click Rename , type msn.cms.old , and then hit ENTER .
>
>Close the Find Files or Folders dialogue box.
>
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 |  |  | re: Question about 'What to do about error messages during Windows startup' (jason hall: Wed, Jan 19, 2005, 6:34 pm) |
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