taylor,

Welcome back, Merry christmas to you and yours.

WHQL= Windows Hardware Quality Assurance Labs. Google this one. No clue why it came 
up, unless the downloaded driver is not digitally signed. Compliance with WHQL?

A couple of things come to mind. First, since Windows did not find the downloaded 
driver, I would guess that there is a specific set of steps required to install this 
driver. I would also guess that you've not followed those steps exactly.
 
Drivers can be very tricky, some require you to download to HDD, then run the download 
file to create a floppy disk that is used to actually install the driver. At the 
right time, of course. No there is no source to determine the exact install process, 
other than the source from which you acquire the driver. Be sure to read any readme 
files that may accompany the download.


Having said that, it is possible to get conflicting instructions from that same source. 
If installing a driver is tricky, so is the process of selecting the right driver 
for your hardware configuration. Possibly, you noticed in your search for this driver, 
that the same device with the same Driver number was listed SEPARATELY, for several, 
if not Many different computer systems. The same computer with different Motherboards, 
but the some sound card, may require different versions of the same driver.  Be sure 
you are getting the driver for your System, not just the sound card. 

Second, Some Antivirus software can interfere with successful downloads. Norton Antivirus 
is one that comes to mind, from personal experience. I have no experience with Firewalls, 
but from what I've read in Various Forum's, some are also problematic regarding downloaded 
material. I would disable either or both of these during the download process. You 
can restart them and scan the download with Antivirus before you open the file, after 
it is safely saved.

Most driver downloads come in Zipped format, some are self-extracting, some require 
an Un-zipper. Self extracting types seem to pose fewer problems and reduce the chance 
of corrupting the files when de-compressed. See if there is a self extracting version.

Suggestion, first be ABSOLUTELY sure you have the correct Driver for your system. 
Delete all instances of the previous driver. Download a new Driver and be sure to 
follow install instructions to the letter. Open Device manager and expand Sound video 
and game controllers, right click on all audio devices and select remove. OK out 
of Device Manager, shut down (not restart) and reboot. Follow the process and note 
any problems, specifically,details. Remember you have to tell Windows exactly where 
the Driver is, browse to the file. 

Loosing your temper is best done away from your computer. It's just a dumb machine 
& could care less how you feel about it. If you get frustrated, just put it away 
for a while. It'll still be there when you return. Good luck.

BW







On Saturday, December 24, 2005 at 6:08 pm, taylor wrote:

>Ya... there was only one exclamation mark.

>

>im back at the computer that has the sound problems.(I was away for a couple weeks) 

>I don’t

>want to remove all the other drivers then reinstall the sound driver like gewg said.

>

> Do u or anyone else have any other alternatives? Removing and then reinstalling 

>the driver hasn't

>worked. Updating hasn't worked either(no newer version). 

>

>When I remove and then install again, I asks for the CD labeled WHQL. I have no 
idea 

>what that

>is. It says that it can't find the file called (PW5026.cat). I just got the driver 

>off the Internet. ( I

>don't know if it's relevant, but, I got new speakers)

>

>If anyone wants more info, just ask. Please try to give as many fixes as possible. 

>Please send help,

>my temper is withering away very quickly.

>

>Taylor 

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