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Solution
Monday, July 10, 2006 at 9:55 pm
Windows 98 Annoyances Discussion Forum
Posted by roland (1 messages posted)


This thread is very old but this fix may still be of use to someone. I was facing this same problem: running win98se, trying to install a Webstar DPC2100 cable modem, connecting via USB (version 1.1). I tried over and over, downloaded new and old drivers, etc. No matter what I did, the install new hardware wizard would not "see" the drivers on the CD (or anywhere else) even though they were there and were written for win98. I even called webstar, they had no solution. After trial and error, I figured it out: [1] I disconnected the the modem from the pc, then uninstalled all USB devices. I did this by: [a] Running the uninstall programs on the install cd (Undpx2A.exe and Undpx2K.exe). [b] Then I went into control panel -> system ->device manager, and removed all my USB devices (but not the USB Root Hubs or PCI to USB Universal Host Controllers). [2] Then I shut down, plugged in the usb from the cable modem again and rebooted. [3] This time, when the "installing new hardware" wizard started, it recognized the drivers on the CD. Go figure. One of my other drivers must have "blocked" the wizard from seeing the correct file. The modem works like a charm now. Problem solved. No need to install a new OS. Hope this helps someone...


Written in response to:
re: Question about 'Troubleshooting Driver Problems' (Abhy Agarwal: Saturday, October 12, 2002 at 12:24 am)

There are presently no replies to this message.

All messages in this thread [show all]
-Question about 'Troubleshooting Driver Problems' (John: Mon, Mar 25, 2002, 5:44 pm)
-re: Question about 'Troubleshooting Driver Problems' (Everett: Tue, Mar 26, 2002, 9:49 pm)
-re: Question about 'Troubleshooting Driver Problems' (Terry: Mon, Apr 29, 2002, 8:53 pm)
-re: Question about 'Troubleshooting Driver Problems' (rob: Thu, Jul 11, 2002, 1:13 pm)
-re: Question about 'Troubleshooting Driver Problems' (Herb: Fri, Jul 26, 2002, 7:14 am)
-re: Question about 'Troubleshooting Driver Problems' (Herb: Fri, Jul 26, 2002, 9:28 am)
-re: Question about 'Troubleshooting Driver Problems' (Renee: Wed, Aug 28, 2002, 6:46 am)
-re: Question about 'Troubleshooting Driver Problems' (Abhy Agarwal: Sat, Oct 12, 2002, 12:24 am)
*Solution (roland: Mon, Jul 10, 2006, 9:55 pm)
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