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re: Script errors while using HP software
Friday, June 22, 2007 at 8:15 am
Windows 98 Annoyances Discussion Forum
Posted by Dewey Nelson
(135 messages posted)
I have uninstalled/reinstalled the program several times with the same result. I
now have the exact same copy of the program on both my primary drive and secondary
drive. The program works if I make my secondary drive the primary and reboot. I have
deduced the problem is not the program, but rather something amiss in my Windows
98 configuration on my orignal primary drive.
Because I have reinstalled the program I also assume the printer drivers are okay
and besides the problem occurs before I am ready to scan from the printer. I can
use the printer for printing successfully.
Thanks for listening!!! Uncle Dewey
On Friday, June 22, 2007 at 1:03 am, bob wells wrote:
>So you exposed your backup to the same problem, hmmm. Not good troubleshooting technique.
>
>Might be worthwhile posting the complete error message
>someone might recognize it.
>
>Try uninstalling and reinstalling the offending program on one drive only. Knowing
>HP you'll also have to search for orphaned files and registry entries. HP sometimes
>leaves entries in Msconfig.
>
>And you thought it was your computer!
>
>Also consider, that corupting your backup by opening the
>Director Window on your primary may have set registry entrys on the primary HDD
relating
>to both instances of the program. Assuming, of course, that you have an Operating
>system on both drives.
>
>I had a HP printer that crashed on my C:\ and I used the same printer software on
>my backup Drive . The printer did not crash on the secondary, but I could not reinstall
>the software on C:\ untill I disconnected the backup drive from the IDE cable. HP
>refuses duplicate installs of the same device.
>
>Probably could have just pulled the Power connector, but pulld both after several
>hours spent trying to reinstall.
>
>BW
>
>
>
>
>
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 | |  | re: Script errors while using HP software (Dewey Nelson: Fri, Jun 22, 2007, 8:15 am) |
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