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re: Internet Explorer Script Error
Saturday, November 10, 2007 at 9:13 am
Windows 98 Annoyances Discussion Forum
Posted by Ed
(579 messages posted)
1. RESTART THE COMPUTER
First step is to simply restart the computer, and try to print again. Sometimes this
is all it takes to clear a printer fault.
The trick is: once the computer has shut down normally, switch off the power at the
wall socket for 5 seconds, to be sure of completely clearing all data from the RAM
memory chips, before restarting.
2. CHECK THE PRINTER'S STATUS IN DEVICE MANAGER
If the above doesn't solve the problem, open the Device Manager: Go to START > SETTINGS
> CONTROL PANEL > SYSTEM and click on the tab marked "Device Manager".
Look at the entry for the Printer. Is there a yellow exclamation mark or a question
mark against it? If so, Windows wants to update the driver. Proceed as follows.
The reason why there is a question mark or exclamation mark is that Windows needs
to update the driver, because you are currently using the WRONG driver file. The
current driver file is NOT the right one if it is not being recognised by Device
Manager.
You will need the disks that came with the printer. Alternatively, download the correct
driver for this make and model of printer from the website of the printer's manufacturer
(it must be the Windows 98 version, not a WinXP version).
Then try manually updating the driver. Highlight the printer in Device Manager, then
click PROPERTIES and go through the procedure for manually updating the driver. Manufacturers
typically supply several driver files, so be careful to select the correct one.
The newest driver is NOT necessarily the one to go for. You may need to install an
older one, dated prior to the release of Windows XP.
Some possible locations to point the update function (i.e. the update wizard) to,
when trying to find the correct file, are:
C:\WINDOWS
C:\WINDOWS\SYSTEM
C:\WINDOWS\IOSUBSYS
C:\WINDOWS\SYSTEM32\DRIVERS
3. REINSTALL THE PRINTER DRIVER
If the above doesn't solve the problem, DELETE the printer's entry in Device Manager,
and reboot. On the reboot the plug-and-play wizard will automatically re-install
the printer with the correct drivers, if they exist on your system.
4. REINSTALL THE PRINTER DRIVER IN SAFE MODE
If the above doesn't solve the problem, reboot into SAFE mode (press F5 or F8 on
restarting the computer) and open Device Manager. Delete any "ghost" entries (those
which only show up in Safe Mode), as they can cause a conflict with other installed
device drivers. Then reboot normally.
Note - Sometimes a deletion of ONLY the "ghost" entries is not effective, in which
case a possible solution is to delete ALL devices, *including* the "ghost" entries,
from Device Manager, while in Safe Mode; and then reboot normally. You MUST have
all of the disks that came with each device on hand, in order to reinstall the devices!
5. REINSTALL THE PRINTER SOFTWARE
If the above doesn't solve the problem, uninstall the printer software using the
ADD/REMOVE PROGRAMS wizard in Control Panel (START > SETTINGS > CONTROL PANEL > ADD/REMOVE
PROGRAMS), and delete the printer in DEVICE MANAGER. Then shut down the computer
normally.
Unplug the printer from the computer. Then restart the computer. Install the printer
software from the original installations CD or floppy disks that came with the computer.
Then shut down the computer normally.
Plug the printer into the computer and into the power, and switch the printer on.
Then restart the computer normally. Windows should automtically detect and re-install
the printer during the start-up process. Have the original installation CD or disks
on hand, in case Windows asks for a driver file at this point.
Once installation appears complete, try printing a test page. If necessary, restart
the computer one final time before doing this.
In the event that something goes wrong you will be able to reload one of the five
backups of your Windows Registry, using the command SCANREG /RESTORE at the DOS
prompt.
Ed
On Friday, November 9, 2007 at 11:26 pm, Mary wrote:
>I am unable to print anything. I receive this message:
>An error has occurred in the script on this page.
>Line: 1047
>Char: 1
>Error: unspecified error
>Code: 0
>
>What do I need to do?
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 |  | re: Internet Explorer Script Error (Ed: Sat, Nov 10, 2007, 9:13 am) |
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