re: USB device doesn't show in Device Manager & pics on website
Sunday, January 6, 2008 at 5:24 am
Windows 98 Annoyances Discussion Forum
Posted by Arminius
(120 messages posted)
I agree with gewg's comments regarding Gateway's tech support people. I have three
old Gateway boxes and while I have no complaints about the quality of their hardware
their tech support staff are the laziest most uninformed group of tech support people
I have ever dealt with. The solution they recommend to problems is the one that is
the most convenient to THEM. Fortunately I haven't had to deal with them for years.
Having said that, Gateway along with many other computer suppliers outsource their
tech support to companies which specialize in that business. So when you said you
talked to Gateway you didn't really talk to Gateway. Don't let them talk you into
wiping your hard drive clean until you have those pictures saved!!
One thing that has been overlooked with the problem at hand is that Seagate FreeAgent
isn't designed to run on Windows 98 98SE or ME. It states quite plainly in their
data sheet that it requires Win 2000 or XP and that the drive ships preformatted
in NTFS which Win 98 98SE or ME cannot read.
http://www.seagate.com/docs/pdf/datasheet/disc/ds_fa_desktop_us.pdf
The salesperson who recommended FreeAgent to you for your Win 98 machine deserves
a smack on the head.
It would be nice if we knew more about your computer like how old it is, the chipset
on the motherboard, how many hard drives the case has room for etc.
There is more than one way to save your pictures but since you already said you wanted
to upgrade to Windows XP if I were in your shoes I would remove the old hard drive
with the pictures on it and replace it with a new one and do a clean install of XP
on the new drive. Then I would install the old drive as a slave so you can copy your
pictures to the new drive and to FreeAgent. If your hubby can change a sparkplug
or battery in a car he can install a hard drive.
There are a couple of things to keep in mind:
The odds are that your old motherboard cannot recognize more than 127 Gigabytes of
hard drive space (and perhaps less) so there is no point in getting one too big.
For example, you could install a 160 Gig drive but your motherboard won't be able
to see more than 127 Gig of it, the other 33 Gig would go unused. 120 Gig is the
largest I would install.
(Don't worry about the computer being able to see all 320 Gig of the FreeAgent drive.
A drive connected by USB uses a different system than one connected directly to the
motherboard by IDE cable.)
When setting up Master and Slave drives pay particular attention to the jumper settings
on the drives. The settings for master and slave are different for each brand.
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