re: no audio
Thursday, January 31, 2008 at 10:47 am Windows 98 Annoyances Discussion Forum
Posted by Ken
(9 messages posted)
I have been hit by a similar problem Majda, running Win98SE. The box to click to
put the yellow speaker icon on the taskbar, in the Multimedia tool in Control Panel,
is greyed out.
The speaker images that sit to the left of the Playback and the Recording options
in that Multimedia option are also greyed out (normally they are clickable), and
the drop-down list next to them does NOT show my Realtek AC97 Audio device as an
option, even though it is listed in Device Manager as working normally.
I deleted everything under Sound Video and Game Controllers in Device Manager, in
SAFE mode, as suggested. Everything reinstalled, but this did not cure the fault.
I then tried reinstalling DirectX, but with no better luck. Still no sound.
When I try to play Winamp, a wav file, it gives an error: MMSYSTEM004 error. That
error message says that another device is already playing audio. But I think Windows
is just confused. Rebooting and starting only Winamp, before anything else (with
nothing starting up in the StartUp folder), gives the same message.
Also, the program C:\WINDOWS\SNDVOL32.EXE will NOT run when double-clicked. The Realtek
software indicates that that file controls the yellow speaker icon. Majda, do you
have this same fault with Winamp or with SNDVOL32.EXE?
I suspect something has broken in the Multimedia settings, but when I tried reinstalling
Multimedia using the "Add/Remove Programs" tool in Control Panel (Windows Setup)
it did not fix it.
I asked a knowledgeable friend. He showed me how to download a program called Dependency
Walker, and he gave me a complicated demonstration of it. It showed that SNDVOL32.EXE
was missing certain files that it relies on. APPHELP.DLL and USERENV.DLL were listed
as missing, and OLE32.DLL is listed with this error message - "Warning: At least
one module has an unresolved import due to a missing export function in a delay-load
dependent module", whatever that means!
My friend's expertise ended with demonstrating the program. He isn't familiar with
Win98 and couldn't suggest how to cure the problem. I thought he'd done rather well
to get that far.
But I wondered if anyone on this forum could suggest anything?
Regards,
Ken
On Wednesday, January 30, 2008 at 10:49 pm, Majda wrote:
>Thank you for answer, I did all again and again, 3 times what was suggested in the
>web sites that you send to me but no change, multimedia is still gray-out and no
> sound, I download new driver for CMI8738/C3DX media and the only thing I managed
>to get is a sound for cd-rom to listen my CDs, with direct x I test direct music
>with C-media wave device and I got a sound, but when testing direct sound there
ware
>no sound and this error: No driver.
>
>Why I can hear cd plying and sound test with directx but I can hear wave and other
>sound files?
>
>When I try to listen to wave file with windows media I get this error: Can not play
>back audio stream no audio hardware is available or a hardware is not responding,
>from windows media player error center I got this message: There is no sound card
> and Error ID = 0x80040256, Remedy ID = 0x00000000.
>Microsoft support web site does not give me much help for windows 98 problems and
>in help sound troubleshooter no answer to my problem.
>
>In device manager in sound, video controller there is a CMI8738/C3DX PCI Audio Device,
>Game Port Joystick and Wave Device for Modem all devices are working properly.
>In Multimedia Properties the PCI Audio device in Pctel serial wave device have this
>status: Driver is enabled but inactive do to unknown problem.
>
>In Multimedia in audio under preferred device the is:No playback device and No recording
>device.
>
>I don't know much about computers, when I have problem I always search for answers
>in forums or search web sites for solutions but I need help, I don't know, do I
>need sound card or just driver download and what driver I need or what audio hardware
>I need to download ? and a few month ago my modem lost its dialing sound.
>
>Thank you again.
>
>Sincerely, Majda
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- Written in response to:
- re: no audio (Majda: Wednesday, January 30, 2008 at 10:49 pm)
Responses to this message:
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All messages in this thread [show all]
 | no audio (Majda: Tue, Jan 29, 2008, 12:39 pm) |
 |  |  | re: no audio (Ken: Thu, Jan 31, 2008, 10:47 am) |
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