Marianne,

Try booting into Safe Mode. Reboot and hold the F8 key down till Boot Menu appears. 
Select Safe mode & hit enter.

If it starts in Safe Mode you will see Safe Mode in all 4 corners of the screen. 
Open Device Manager,(right click My Computer & select Properties, the click on the 
device manager Tab.) and see if any problems are indicated by either a Yellow !, 
or ?. Possibly a Red X. 

Spool32 is Printer associated and I'm guessing you have a USB Printer, which you 
might want to disconnect first. The problem will probably in the USB portion of Device 
Manager. 

Post back here with what you find. Copy error messages exactly and completely as 
they appear on screen.



BW





__________________________________________________________

There's nothing to learn from someone who already agrees with you.




On Friday, July 25, 2008 at 4:32 pm, Marianne wrote:

>Please Help!!!Glad I have another computer to try and resolve this.  When I start 

>the computer I get the screen that says windows 98, then the blank desktop comes 

>up with the Box stating Spool32 Illegal Operation and will shut down and freezes 

>the cursor moves with the hour glass and can't hit the close button and that's as 

>far as we go.  When I shut it down and start-up again, held control key down and 

>chose to use prompts.  Put in scanreg/restore, restarted again and the same problem. 

> Can I put anything in to get rid of this spool32 box?
 

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