Marianne wrote:
|When I shut it down and start-up again, held control |key down and chose to
|use prompts.

bob wells wrote:
Try booting into Safe Mode. Reboot and hold the F8 key down till Boot Menu appears.

I would think its a printer problem as you've stated Bob.
|Select Safe mode & hit enter.

Marianne has already said she is holding the Ctrl key as it boots which is just the 
same at intermitantly pressing F8.

• Reply or follow-up to this message

• Search this forum
• Start a new thread on a different subject

• Report abuse of the forum