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re: can only boot in safe mode
Friday, July 30, 2010 at 9:15 pm
Windows 98 Annoyances Discussion Forum
Posted by Ed (741 messages posted)


Sorry, but I'm not familiar with the hardware devices you mention. Your setup sounds like it was originally dial-up, and was later upgraded to broadband (because ADSL is a type of broadband connection).

But you are really expecting me to know too much about your specific hardware.

This forum is for resolving problems in the Windows 98 operating system, a system I know quite a lot about. Which is to say: this is a software forum. But you are now asking questions that it would be more appropriate to post in a dedicated hardware forum.

To find out what hardware devices the serial numbers / model numbers you've mentioned relate to, do a Google search on those numbers. But don't start uninstalling software: read this post in full instead.


Another poster explained how to make a precautionary backup of your driver files. If you don't have the original setup disks, do that before doing anything else. Then you'll still have copies of the driver files on hand if Windows deletes the originals in any of the steps you take.

The correct answer to your question, "if I remove what is listed under modem, and it turns out that is the wireless card, will it re-add it in?", is that in that event Windows will ask you to insert the original disk(s) containing the hardware driver files needed, because it re-installs the driver files from those disks.

If you don't have those disks, you can point it instead to the folder in which you have saved backup copies of the driver files in question, using the backup program which I mention above.

If you don't have the original disks, and you don't have the necessary backups either, then you're stuffed. Windows can't magically recreate the necessary driver files!


The usual problem is that Windows has already deleted or corrupted the hardware driver files. So making a backup copy of those files after the fault has manifested is usually a waste of time. You typically must have the original setup disks (floppy disks or CD).

However, you can often find copies of the setup files online, for example at the website of the hardware's manufacturer. Or by advertising for help in the online forum at that website. Or by e-mailing the manufacturer, through their help pages on that website.


Obviously, you don't need to find driver files for any irrelevent hardware that you no longer use. You should switch off the computer normally, and then unplug that hardware from the computer, observing the proper anti-static precautions. This will reduce the complexity of your problem.

For one thing, it is not usually necessary to uninstall the related driver files, when you remove a piece of hardware, as Windows will simply ignore them if the device they relate to isn't detected during system startup.

Then start the system normally. The device manager will now display only the remaining hardware, i.e. that which you're actually using.


A word of warning: a broadband internet connection normally requires all the driver files that your old dial-up connection used. So don't imagine you can uninstall files that "only" relate to dial-up. The dial-up drivers are typically still essential to your broadband connection.


And bear in mind that you are NOT in the business of deleting files. You have a fault that indicates a missing (or corrupt) driver file. What you are trying to do is add that file back in. So you're in the business of adding files, not uninstalling them. Probably, nothing needs uninstalling.

When faced with a problematic re-install such as you now face, the trick is to use the master setup disks to do an install (actually a re-install) first, without uninstalling anything. This is an install "over the the top of" an existing set up, and often works the cure. It adds back all the original files, including any that have been accidentally deleted. If won't work if a file has been corrupted rather than deleted, but it will work if a file is simply missing.

Only as a last resort would you actually do an uninstall of anything. Use the device manager to delete the ATI card entry, then shutdown, unplug the card, start up, install the driver files, shut down, plug the card back in, then restart normally: Windows should now automatically detect the card and the software and associate them (install them) correctly.

Make sure you observe the correct anti-static precautions before opening the computer's case.


Remember to read the information provided at the link I posted. Then ask questions here about that information, if anything in it isn't clear.




Written in response to:
re: can only boot in safe mode (Suzanne Lanoue: Thursday, July 29, 2010 at 2:31 pm)

Responses to this message:
*re: can only boot in safe mode (gewg_: Saturday, July 31, 2010 at 1:37 pm)
*re: can only boot in safe mode (Suzanne Lanoue: Saturday, July 31, 2010 at 2:47 pm)

All messages in this thread [show all]
-can only boot in safe mode (Suzanne Lanoue: Fri, Jul 23, 2010, 1:05 pm)
-re: can only boot in safe mode (Lots of BSODs) (gewg_: Fri, Jul 23, 2010, 2:31 pm)
-re: can only boot in safe mode (Lots of BSODs) (Suzanne Lanoue: Fri, Jul 23, 2010, 2:51 pm)
-re: can only boot in safe mode (Lots of BSODs) (gewg_: Fri, Jul 23, 2010, 4:16 pm)
-re: can only boot in safe mode (Lots of BSODs) (Suzanne Lanoue: Fri, Jul 23, 2010, 5:09 pm)
-re: can only boot in safe mode (Lots of BSODs) (Arminius: Fri, Jul 23, 2010, 5:29 pm)
*re: can only boot in safe mode (Lots of BSODs) (Suzanne Lanoue: Fri, Jul 23, 2010, 8:17 pm)
*re: can only boot in safe mode (Lots of BSODs) (gewg_: Fri, Jul 23, 2010, 6:38 pm)
-re: can only boot in safe mode (Suzanne Lanoue: Fri, Jul 23, 2010, 9:07 pm)
-re: can only boot in safe mode (gewg_: Sat, Jul 24, 2010, 1:15 pm)
-re: can only boot in safe mode (Suzanne Lanoue: Sat, Jul 24, 2010, 2:25 pm)
-re: can only boot in safe mode (gewg_: Sat, Jul 24, 2010, 4:36 pm)
-re: can only boot in safe mode (Suzanne Lanoue: Sat, Jul 24, 2010, 5:05 pm)
-re: can only boot in safe mode (Arminius: Sat, Jul 24, 2010, 7:04 pm)
*re: can only boot in safe mode (Suzanne Lanoue: Sat, Jul 24, 2010, 8:25 pm)
-re: can only boot in safe mode (Ed: Thu, Jul 29, 2010, 9:38 am)
-re: can only boot in safe mode (Suzanne Lanoue: Thu, Jul 29, 2010, 2:31 pm)
-re: can only boot in safe mode (gewg_: Thu, Jul 29, 2010, 4:36 pm)
-re: can only boot in safe mode (Suzanne Lanoue: Thu, Jul 29, 2010, 5:30 pm)
*re: can only boot in safe mode (gewg_: Thu, Jul 29, 2010, 9:25 pm)
-re: can only boot in safe mode (Ed: Fri, Jul 30, 2010, 9:15 pm)
*re: can only boot in safe mode (gewg_: Sat, Jul 31, 2010, 1:37 pm)
*re: can only boot in safe mode (Suzanne Lanoue: Sat, Jul 31, 2010, 2:47 pm)
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