re: Msdrv.exe problem
Thursday, June 7, 2001 at 11:42 am
Windows 98 Annoyances Discussion Forum
Posted by Rundll
(4 messages posted)
a virus can cause anything to happen. often where there is one, there are others...as
the behavior of a user or the lack of proper security settings that cause one infection
are an open door.
due to the nature of viruses...not knowing what exactly they are doing, whether there
are multiple infections that you may be dealing with, etc. you can spin your wheels
and never get anywhere. from a troubleshooting standpoint, it is important to know
the machine is clean...lest you are like Sisyphus and never get that boulder to the
top of the hill.
in the case of msdrv.exe/backdoor.ayslum, i would not expect it to break internet
connectivity. it specifically uses internet connectivity and to break it would be
like shooting itself in the foot...but you never know...even microsoft can't always
get the code writing right and the guys that created msdrv.exe are probably amateurs
compared to them...it wouldn't supprise me if it had bugs.
in my line of work, i never heard about the times when an over-the-top installation
of windows fixed things...because...well...it worked :) i did however hear over
and over how one of the troubleshooting steps someone took was to reinstall windows
and things went from bad to worse. reinstalling windows on top of itself can cause
mismatched files (though there are safeguards against this, they don't always seem
to work) and can cause device renumeration...after an installtion, i have seen network
cards jump onto irq 5, the same as the sound and now sound doesn't work and internet
connectivity is inconsistant...just an example.
do you have another pc that is part of a local area network? can we install the
protocol NetBEUI and connect with other machines? that would help to isolate where
the problem may be.
if you have access to another machine over a LAN, we can test network connectivity
with a very basic troubleshooting utility NET DIAG.
do a search for wsock32.dll. note the entire line that has its size, and the modified
date. sometimes viruses will infect this file to monitor your internet behavior...where
you go...attempt to send emails on your behalf...if this file is the wrong size it
can definately break you ability to get on the internet.
what version of windows do you have?
have you tried cleanbooting the machine? do you have a firewall running that may
be blocking internet access? what one?
if cleanbooting and removing the firewall doesn't help, try this. there are two
versions of the following steps. these are the least complicated. you will need
your win98 cd to perform these steps. also, while they are straightforward steps
tht involve only windows tools, take them at your own risk.
1) backup the registry...start > run > scanreg...
2) get into your network properties and remove everything except for the actual
network adapter(s). click OK...the machine will do some file copying then prompt
you to reboot...say no.
3) go to control panel > add/remove programs > windows setup > communications >
uncheck dialup networking...if it gives you a warning about dependent programs, note
what they are and then say OK...click OK again...the machine should prompt to reboot...say
OK to reboot.
4) go to control panel > add/remove programs > windows setup > communications >
recheck dialup networking > click ok > click ok and reboot.
5) go into network properties and reconfigure your connection to your isp. reboot.
6) test internet connectivity.
On Thu, 7 Jun, 2001 - 11:03, Brad wrote:
>
>Would an Msdrv.exe or backdoor.asylum virus cause my internet to stop working?
Ever
>since I reloaded windows to solve an Msdrv problem my internet can't find a server.
>
>When I called roadrunner we could not renew or reset my IP address. They also could
>not see my Network card. When I look in control pannel\system\device manager and
>click on the card it says its working fine.
>
>I've tryed removing the card from the device manager and reloading it, but nothing
>has worked. Any suggestions?
>
>Brad
>
- Written in response to:
- Msdrv.exe problem (Brad: Thursday, June 7, 2001 at 11:03 am)
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