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Question about 'What to do about error messages during Windows startup'
Showing all messages in thread #1004625023 Windows 98 Annoyances Discussion Forum
The following are all of the messages in this thread (8 in all), shown in chronological order. Click any message subject to view that message by itself or to view the thread hierarchy.
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Question about 'What to do about error messages during Windows startup'
Thursday, November 1, 2001 at 6:30 am Posted by Tara
(1 messages posted)
Servie Profile is damaged re-install the service profile?
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re: Question about 'What to do about error messages during Windows startup'
Thursday, November 1, 2001 at 8:11 am Posted by Link
(485 messages posted)
See this article: The
Service Profile Is Damaged. Re-install the...
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re: Question about 'What to do about error messages during Windows startup'
Wednesday, November 12, 2003 at 12:47 pm Posted by r3v
(1 messages posted)
http://support.microsoft.com/search/preview.aspx?scid=/search/viewDoc.aspx?docID=KC.Q
232628%26dialogID=9663083%26iterationID=1%26sessionID=anonymous|8540478%26url=kb;en-u
s;Q232628
Err Msg: The Service Profile Is Damaged. Re-install the... (Q232628)
--------------------------------------------------------------------------------
The information in this article applies to:
The Microsoft Network versions 2.5 , 2.51 , 2.52 , 2.6 , 5.0 , 5.4
Microsoft Windows 95
Microsoft Windows 98
Microsoft Windows 98 Second Edition
Microsoft Windows Millennium Edition
--------------------------------------------------------------------------------
SYMPTOMS
After you double-click the MSN, Internet Explorer, or Outlook Express icons, you
may
receive the following error message when the MSN dialer tool starts:
The Service Profile is damaged. Re-install the service profile.
CAUSE
This problem can occur after you upgrade to Microsoft Windows 98 Second Edition.
When
you do so, the following entry may not exist in the Msn.cms file or the Msn.cmp file:
[Profile Format]
Version=1
This message can also occur if the AOL tray is being loaded at startup.
RESOLUTION
To resolve this problem, use one of the following four methods:
Uninstall and Reinstall MSN
To uninstall MSN:
Click Start , point to Settings , and then click Control Panel .
Double-click Add/Remove Programs , and then click MSN v2.5 or MSN v2.6 from the
Install/Uninstall dialog box that appears.
Click Add/Remove , and when asked if you want to remove MSN, click Yes .
To upgrade to the current version of MSN you can download or order your free CD.
Go
to http://free.msn.com/upgrade.asp .
To reinstall MSN using your Windows 98 Second Edition CD:
Click Start , point to Find , and then click Files or Folders .
Insert your Windows 98 Second Edition CD.
In the Look in box, select your CD-ROM drive.
In the Named box, type rstormsn , and then click Find Now .
Double-click rstormsn to open, and then double-click rstormsn.exe to reinstall MSN.
Once the installation process is complete, return to the desktop by closing all open
windows, and then double-click the Setup MSN Internet Access icon to configure MSN.
Rename msn.cmp and msn.cms and install MSN 5.0 or later.
This applies to MSN 5.0 only.
To rename msn.cmp and msn.cms:
Click Start , point to Find , and then click Files or Folders .
In the Named box, type msn.cmp msn.cms , and then click Find Now .
Right click on msn.cmp , click Rename , type msn.cmp.old , and then hit ENTER .
Right click on msn.cms , click Rename , type msn.cms.old , and then hit ENTER .
Close the Find Files or Folders dialogue box.
On the Windows 98 CD , in the \Tools\MTSutil\Rstormsn folder, double-click
RSTORMSN.EXE .
Click OK.
Insert the Missing Text Into the Files
Click Start , point to Find , and then click Files or Folders .
In the Named box, type msn.cmp msn.cms , and then click Find Now .
To open the Msn.cms file, click once to select it, hold down the left SHIFT key,
and
then right-click the file.
Click Open With .
In the Open With dialog box, click Notepad , verify that the Always use this program
to open this file check box is cleared, and then click OK .
Verify that the following information is the first line in the opened text file,
and
if it is not, add it:
[Profile Format]
Version=1
Save the changes to this file, and then repeat steps 3-6 for the Msn.cmp file.
If you do not want MSN installed, delete registry key:
HKLM\Software\Microsoft\Connection Manager
Remove the AOL Tray from the statup group by following these steps:
Click the Start button, then choose Programs \ Startup.
Right-click the AOL Tray and choose Delete
WARNING: Using Registry Editor incorrectly can cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that
problems resulting from the incorrect use of Registry Editor can be solved. Use
Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys And Values"
Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in
the
Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should
back up the registry before you edit it.
Click Start , point to Find , and then click Files or Folders .
Type Reged and click Find Now .
Double click on Regedt32.exe or Regedit.exe .
Open the following folders in order: HKEY_LOCAL_MACHINE > SOFTWARE > MICROSOFT
Delete the folder CONNECTION MANAGER
Close the Registry editor.
Shut down computer and restart.
On Thursday, November 1, 2001 at 6:30 am, Tara wrote:
>Servie Profile is damaged re-install the service profile?
>
>
[Reply or follow-up to this message]
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re: Question about 'What to do about error messages during Windows startup'
Wednesday, December 15, 2004 at 7:28 am Posted by Mary Nowak
(1 messages posted)
Service Profile is damaged-re-install the service profile?
Also Re:Missing VREDIR.VXD,DFS.VXD & MNSNP32.DLL
[Reply or follow-up to this message]
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re: Question about 'What to do about error messages during Windows startup'
Wednesday, January 19, 2005 at 6:34 pm Posted by jason hall
(2 messages posted)
Ive got windows 98 mocrosoft and an se was added before i have the message after
i deleted programs that wee possibly dangerous but something has gone to take this
away.Also the back refresh bottom and yahoo mail icons were removed.Ive tried what
is said to no avail please help someone cheers jay!
On Wednesday, November 12, 2003 at 12:47 pm, r3v wrote:
>
>http://support.microsoft.com/search/preview.aspx?scid=/search/viewDoc.aspx?docID=KC.Q
>232628%26dialogID=9663083%26iterationID=1%26sessionID=anonymous|8540478%26url=kb;en-u
>s;Q232628
>
>
>Err Msg: The Service Profile Is Damaged. Re-install the... (Q232628)
>--------------------------------------------------------------------------------
>The information in this article applies to:
>
>The Microsoft Network versions 2.5 , 2.51 , 2.52 , 2.6 , 5.0 , 5.4
>Microsoft Windows 95
>Microsoft Windows 98
>Microsoft Windows 98 Second Edition
>Microsoft Windows Millennium Edition
>--------------------------------------------------------------------------------
>
>SYMPTOMS
>After you double-click the MSN, Internet Explorer, or Outlook Express icons, you
>may
>receive the following error message when the MSN dialer tool starts:
>
>The Service Profile is damaged. Re-install the service profile.
>
>CAUSE
>This problem can occur after you upgrade to Microsoft Windows 98 Second Edition.
>When
>you do so, the following entry may not exist in the Msn.cms file or the Msn.cmp
file:
>
>[Profile Format]
>Version=1
>
>This message can also occur if the AOL tray is being loaded at startup.
>
>RESOLUTION
>To resolve this problem, use one of the following four methods:
>
>Uninstall and Reinstall MSN
>To uninstall MSN:
>Click Start , point to Settings , and then click Control Panel .
>
>Double-click Add/Remove Programs , and then click MSN v2.5 or MSN v2.6 from the
>Install/Uninstall dialog box that appears.
>
>Click Add/Remove , and when asked if you want to remove MSN, click Yes .
>
>To upgrade to the current version of MSN you can download or order your free CD.
>Go
>to http://free.msn.com/upgrade.asp .
>
>To reinstall MSN using your Windows 98 Second Edition CD:
>
>Click Start , point to Find , and then click Files or Folders .
>
>Insert your Windows 98 Second Edition CD.
>
>In the Look in box, select your CD-ROM drive.
>
>In the Named box, type rstormsn , and then click Find Now .
>
>Double-click rstormsn to open, and then double-click rstormsn.exe to reinstall MSN.
>
>Once the installation process is complete, return to the desktop by closing all
open
>windows, and then double-click the Setup MSN Internet Access icon to configure MSN.
>
>Rename msn.cmp and msn.cms and install MSN 5.0 or later.
>This applies to MSN 5.0 only.
>
>To rename msn.cmp and msn.cms:
>Click Start , point to Find , and then click Files or Folders .
>
>In the Named box, type msn.cmp msn.cms , and then click Find Now .
>
>Right click on msn.cmp , click Rename , type msn.cmp.old , and then hit ENTER .
>
>Right click on msn.cms , click Rename , type msn.cms.old , and then hit ENTER .
>
>Close the Find Files or Folders dialogue box.
>
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re: Question about 'What to do about error messages during Windows startup'
Thursday, March 24, 2005 at 9:08 am Posted by nick
(1 messages posted)
I have the same problem with my computer how do u fix it, reply on here or email
me at nick4774@yahoo.com... Please help me anyone, thank you...-nick
On Wednesday, January 19, 2005 at 6:34 pm, jason hall wrote:
>
>Ive got windows 98 mocrosoft and an se was added before i have the message after
>i deleted programs that wee possibly dangerous but something has gone to take this
>away.Also the back refresh bottom and yahoo mail icons were removed.Ive tried what
>is said to no avail please help someone cheers jay!
>
>
[Reply or follow-up to this message]
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re: Question about 'What to do about error messages during Windows startup'
Tuesday, March 29, 2005 at 4:36 pm Posted by jason hall
(2 messages posted)
I get the service profile has been damaged please reinstate tried everything lost
the msn smilies about then on messenger.Ben like this four or five months! Also i
get matrix please update version when i thought i did everytime i switch on weird!
On Thursday, March 24, 2005 at 9:08 am, nick wrote:
>I have the same problem with my computer how do u fix it, reply on here or email
>me at nick4774@yahoo.com... Please help me anyone, thank you...-nick
>
>
>
>
>
>
[Reply or follow-up to this message]
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re: Question about 'What to do about error messages during Windows startup'
Thursday, June 2, 2005 at 11:25 am Posted by Ernest B. Waters
(1 messages posted)
I need the free CD to upgrade the current version of MSN
On Thursday, November 1, 2001 at 6:30 am, Tara wrote:
>Servie Profile is damaged re-install the service profile?
>
>
[Reply or follow-up to this message]
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