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re: Question about 'Resolving Hardware Conflicts'
Saturday, March 9, 2002 at 3:44 am
Posted by John
(116 messages posted)
On Saturday, March 9, 2002 at 3:09 am, kevin moncrieff wrote:
>I have a question about Resolving
>Hardware Conflicts:
>I've tried on numerous occasions to intall a Lexmark X73 printer, copier, scanner
>all in one to my system.I did notice in device manager a conflict on my USB root
>hub (yellow circle with a exclamation mark ) Can this be where my problem lies?
and
>how do I remedy this?
>
---------------------------------------------------
You should not have any coloured bits .
Delete & reinstall . Rebooting may pick up the Lexmark . If not , do it through Control
Panel > Add New Hardware or Add Printer .
If that dos'nt work , do it by choosing Select Myself from the choices given during
the Add New Hardware process .
[Reply or follow-up to this message]
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re: Question about 'Resolving Hardware Conflicts'
Saturday, March 9, 2002 at 4:44 am
Posted by Michael
(2800 messages posted)
You need to look at the properties for the device in Device Manager. Look for any
error messages and post those messages back here.
On Saturday, March 9, 2002 at 3:09 am, kevin moncrieff wrote:
>I have a question about Resolving
>Hardware Conflicts:
>I've tried on numerous occasions to intall a Lexmark X73 printer, copier, scanner
>all in one to my system.I did notice in device manager a conflict on my USB root
>hub (yellow circle with a exclamation mark ) Can this be where my problem lies?
and
>how do I remedy this?
>
[Reply or follow-up to this message]
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re: Question about 'Resolving Hardware Conflicts'
Saturday, March 9, 2002 at 11:18 am
Posted by kevin moncrieff
(4 messages posted)
On Saturday, March 9, 2002 at 4:44 am, Michael wrote:
>You need to look at the properties for the device in Device Manager. Look for any
>error messages and post those messages back here.
>Hi michael, and thankyou for your response. The error message reads as follows.
NTKERN.VXD device loader for this device could not load the device driver.
[Reply or follow-up to this message]
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re: Question about 'Resolving Hardware Conflicts'
Saturday, March 9, 2002 at 12:14 pm
Posted by Michael
(2800 messages posted)
I don't know for certain, but ntkern.vxd looks like a file for an NT-based driver.
Are you sure you are using Windows 9x drivers? It might be worth checking for updates
for all the drivers and making sure that they are all 9x drivers.
On Saturday, March 9, 2002 at 11:18 am, kevin moncrieff wrote:
>
>
[Reply or follow-up to this message]
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re: Question about 'Resolving Hardware Conflicts'
Sunday, March 10, 2002 at 8:29 am
Posted by kevin moncrieff
(4 messages posted)
On Saturday, March 9, 2002 at 12:14 pm, Michael wrote:
>I don't know for certain, but ntkern.vxd looks like a file for an NT-based driver.
>Are you sure you are using Windows 9x drivers? It might be worth checking for updates
>for all the drivers and making sure that they are all 9x drivers.
>I'm not 100% sure either, but how can I check? I was under the assumption that I
would be using the drivers that came with the software, and any Win/98 based drivers
that may be neccessary.
[Reply or follow-up to this message]
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re: Question about 'Resolving Hardware Conflicts'
Sunday, March 10, 2002 at 8:55 am
Posted by Michael
(2800 messages posted)
To be sure, you should probably go to the website of the manufacturers of the various
pieces of hardware and download the latest drivers for you operating system.
On Sunday, March 10, 2002 at 8:29 am, kevin moncrieff wrote:
>
>
[Reply or follow-up to this message]
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re: Question about 'Resolving Hardware Conflicts'
Wednesday, June 5, 2002 at 11:08 am
Posted by Sam
(1 messages posted)
I was having all sorts of trouble with my X73. I was getting random communications
errors. I called Lexmark support and they fixed the problem!
It turns out (believe it or not) that my USB cable was too long! I had a 10' cable
I got from wal-Mart. Lexmark said it had to be 6' or less. I replaced it with a
higher quality (gold contacts) cable and no more printer communications errors!
Go figure.
Sam
On Saturday, March 9, 2002 at 3:09 am, kevin moncrieff wrote:
>I have a question about Resolving
>Hardware Conflicts:
>I've tried on numerous occasions to intall a Lexmark X73 printer, copier, scanner
>all in one to my system.I did notice in device manager a conflict on my USB root
>hub (yellow circle with a exclamation mark ) Can this be where my problem lies?
and
>how do I remedy this?
>
[Reply or follow-up to this message]
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re: Question about 'Resolving Hardware Conflicts'
Saturday, January 18, 2003 at 8:37 pm
Posted by Yvonne
(1 messages posted)
John,
I am also having this same problem, and through troubleshooting, it said that there
was a problem with the registry. If you figured out how to fix it, someone please
let me know. T
hanks, Yvonne
On Saturday, March 9, 2002 at 3:44 am, John wrote:
>
>
[Reply or follow-up to this message]
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re: Question about 'Resolving Hardware Conflicts'
Friday, April 11, 2003 at 12:19 am
Posted by M Moncreaff
(1 messages posted)
I am suffering the same problem but I came across this guy's efforts to resolve the
problem - and he has gone into way more depth than I would... check out his experience
- and more importantly his resolution at:
http://www.donath.org/Rants/MSTechHorror/
On Saturday, March 9, 2002 at 3:09 am, kevin moncrieff wrote:
>I have a question about Resolving
>Hardware Conflicts:
>I've tried on numerous occasions to intall a Lexmark X73 printer, copier, scanner
>all in one to my system.I did notice in device manager a conflict on my USB root
>hub (yellow circle with a exclamation mark ) Can this be where my problem lies?
and
>how do I remedy this?
>
[Reply or follow-up to this message]
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re: Question about 'Resolving Hardware Conflicts'
Wednesday, April 16, 2003 at 9:24 am
Posted by Chris Leeman
(1 messages posted)
According to Lexmark's site, you cannot use a USB hub, you have to connect the printer
directly.
On Saturday, March 9, 2002 at 3:09 am, kevin moncrieff wrote:
>I have a question about Resolving
>Hardware Conflicts:
>I've tried on numerous occasions to intall a Lexmark X73 printer, copier, scanner
>all in one to my system.I did notice in device manager a conflict on my USB root
>hub (yellow circle with a exclamation mark ) Can this be where my problem lies?
and
>how do I remedy this?
>
[Reply or follow-up to this message]
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re: Question about 'Resolving Hardware Conflicts'
Thursday, October 9, 2003 at 3:58 pm
Posted by mark schneider
(1 messages posted)
tried extracting ntkern.vxd but no luck. it's not on my win98se cd. any help?
still searching for correct driver!
On Friday, April 11, 2003 at 12:19 am, M Moncreaff wrote:
>I am suffering the same problem but I came across this guy's efforts to resolve
the
>problem - and he has gone into way more depth than I would... check out his experience
>- and more importantly his resolution at:
>http://www.donath.org/Rants/MSTechHorror/
>
>
[Reply or follow-up to this message]
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re: Question about 'Resolving Hardware Conflicts'
Thursday, November 27, 2003 at 10:08 pm
Posted by mindi
(1 messages posted)
i too have the problem with my USB root hub. I get the error "Ntkern.vxd device
loaders could not load for this device.." Have you figure out how to fix this problem?
On Saturday, March 9, 2002 at 11:18 am, kevin moncrieff wrote:
>
>
[Reply or follow-up to this message]
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re: Question about 'Resolving Hardware Conflicts' How To Fix the NTKERN.VXD Device Loader Bug
Monday, January 12, 2004 at 3:19 pm
Posted by rups
(1 messages posted)
http://www.donath.org/Rants/MSTechHorror/
A Microsoft Tech Support Near-Horror Story
or, How To Fix the NTKERN.VXD Device Loader Bug
After fiddling about with installing and removing device drivers on a friend's computer
(well, my computer didn't have a USB port and hers did, and my nifty new digital
camera needed one), I was annoyed to find that the sound card had ceased working.
While attempting to fix this by installing new drivers, uninstalling drivers, repeating,
deleting devices, reinstalling, etc., I found this rather obnoxious message under
the Device Status page:
"The NTKERN.VXD device loader(s) for this device could not load the device driver.
(Code 2.)
To fix this, click Update Driver to update the device driver."
Of course, clicking "Update Driver" was full of sound and fury and signified nothing.
Nothing worked. An Internet search for a solution turned up many other people facing
this problem, but nobody had a solution. Even Microsoft's Product Support Knowledge
Base didn't turn up a solution.
Eventually I bit the bullet and called Microsoft's Paid Personal support line. A
half hour later of questions and hold, the reasonably polite service tech told me
that something was wrong in the registry, and that the only solution was to format
the hard drive and re-install everything. Say what? Sorry, but that's the only known
solution to the known problem. I paid X dollars to be told to throw everything away
and start over? Sorry, but that's the only known solution. Being an absurdly polite
type, I sighed and hung up.
No way was I going to totally trash a dear friend's computer in an attempt to fix
what had to be a trivial (when known) problem. One does not kill a patient to cure
his cold.
Two days later, I again searched the Internet for a solution, using a different search
pattern. 148 page matches.
One match provided the wand: sfc
And one worked magic.
Turns out that NTKERN.VXD is not normally installed in Windows 98. Wasn't on this
machine, and wasn't on a couple others I checked (thanks for looking, Dad!). Somehow,
during my fiddling, apparently this critical-to-some-device-drivers file was installed,
some pointers to it set, and then it was removed (probably during my subsequent uninstalls)...but
the pointers remained, crippling both the sound card driver and the USB root hub
driver. It's supposed to be in c:\windows\system and c:\windows\system\vmm32, but
often isn't - invoking much confused dismay in the user.
Solution? Run sfc to extract NTKERN.VXD from the Windows 98 Second Edition disc into
c:\windows\system and c:\windows\system\vmm32, and reboot. That's it.
Discovering the solution, I sent this note to Microsoft via Microsoft Corporate Services
Feedback:
I recently contacted Microsoft's paid support line (1-800-936-5700) to solve a problem
with device drivers (case number SRX001021600898) which many other people have faced.
After a half hour of Q&A, the support tech informed me that the problem was known,
but as a solution was not, the only fix was to format the hard drive and re-install
everything from scratch - imagine my horror!
I write you folks now to point out, in a very annoyed tone, that with a little more
personal research I discovered that the solution was in fact very simple and in retrospect
almost blindingly obvious: extract the file NTKERN.VXD, using the command "sfc",
from the Win98 SED disc and copy it to c:\windows\system and c:\windows\system\vmm32.
(Thanks to http://www.nj-web-hosting.com/win98troubles.html for the bulk of the solution.)
As the solution given by Microsoft's paid support line was to destroy and rebuild
a couple gigabytes of programs and data, and the actual solution is little more than
a file copy, I hereby request a complete cancellation/refund of my bill pertaining
to Technical Support Case # SRX001021600898. Keep in mind that not only was the paid-for
advice horribly wrong, the simple solution to the well-known problem is provided
in the previous paragraph.
We'll see if they refund my credit card in return for prescribing killing the patient
when a bowl of chicken soup would do.
On Wednesday, April 16, 2003 at 9:24 am, Chris Leeman wrote:
>According to Lexmark's site, you cannot use a USB hub, you have to connect the printer
>directly.
>
>
[Reply or follow-up to this message]
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re: Question about 'Resolving Hardware Conflicts' How To Fix the NTKERN.VXD Device Loader Bug
Friday, May 28, 2004 at 1:37 am
Posted by redabyss
(1 messages posted)
Nice one, but doesnt work always.
I have a 4-way USB card in my Pentium II, since that's the only way I can connect
a mouse and a host of other accessories these days. I opened up the machine to look
for something, sending dust in the power supply which immediately blew it and the
video card. After refitting for $200 I was loading drivers for the new card using
Windows 98, which asked the innocuous question "You have an earlier version of Windows
98, would you like to install now". After doing so the USB card didnt work, along
with several other drivers. Same NTKERN.VXD complaint as here. Now if you like tedious
tasks, you should try replacing 5 drivers and reloading NTKERN.VXD with sfc without
a mouse.
Unfortunately - USB and sound still doesnt work (and the Windows 98 CD still keeps
telling me I should upgrade). Grrrr.
On Monday, January 12, 2004 at 3:19 pm, rups wrote:
>
>http://www.donath.org/Rants/MSTechHorror/
>
>A Microsoft Tech Support Near-Horror Story
>or, How To Fix the NTKERN.VXD Device Loader Bug
>
>After fiddling about with installing and removing device drivers on a friend's computer
>(well, my computer didn't have a USB port and hers did, and my nifty new digital
>camera needed one), I was annoyed to find that the sound card had ceased working.
>While attempting to fix this by installing new drivers, uninstalling drivers, repeating,
>deleting devices, reinstalling, etc., I found this rather obnoxious message under
>the Device Status page:
>
>"The NTKERN.VXD device loader(s) for this device could not load the device driver.
>(Code 2.)
>To fix this, click Update Driver to update the device driver."
>Of course, clicking "Update Driver" was full of sound and fury and signified nothing.
>Nothing worked. An Internet search for a solution turned up many other people facing
>this problem, but nobody had a solution. Even Microsoft's Product Support Knowledge
>Base didn't turn up a solution.
>Eventually I bit the bullet and called Microsoft's Paid Personal support line. A
>half hour later of questions and hold, the reasonably polite service tech told me
>that something was wrong in the registry, and that the only solution was to format
>the hard drive and re-install everything. Say what? Sorry, but that's the only known
>solution to the known problem. I paid X dollars to be told to throw everything away
>and start over? Sorry, but that's the only known solution. Being an absurdly polite
>type, I sighed and hung up.
>
>No way was I going to totally trash a dear friend's computer in an attempt to fix
>what had to be a trivial (when known) problem. One does not kill a patient to cure
>his cold.
>
>Two days later, I again searched the Internet for a solution, using a different
search
>pattern. 148 page matches.
>
>One match provided the wand: sfc
>
>And one worked magic.
>
>Turns out that NTKERN.VXD is not normally installed in Windows 98. Wasn't on this
>machine, and wasn't on a couple others I checked (thanks for looking, Dad!). Somehow,
>during my fiddling, apparently this critical-to-some-device-drivers file was installed,
>some pointers to it set, and then it was removed (probably during my subsequent
uninstalls)...but
>the pointers remained, crippling both the sound card driver and the USB root hub
>driver. It's supposed to be in c:\windows\system and c:\windows\system\vmm32, but
>often isn't - invoking much confused dismay in the user.
>
>Solution? Run sfc to extract NTKERN.VXD from the Windows 98 Second Edition disc
into
>c:\windows\system and c:\windows\system\vmm32, and reboot. That's it.
>
>Discovering the solution, I sent this note to Microsoft via Microsoft Corporate
Services
>Feedback:
>
>I recently contacted Microsoft's paid support line (1-800-936-5700) to solve a problem
>with device drivers (case number SRX001021600898) which many other people have faced.
>After a half hour of Q&A, the support tech informed me that the problem was known,
>but as a solution was not, the only fix was to format the hard drive and re-install
>everything from scratch - imagine my horror!
>I write you folks now to point out, in a very annoyed tone, that with a little more
>personal research I discovered that the solution was in fact very simple and in
retrospect
>almost blindingly obvious: extract the file NTKERN.VXD, using the command "sfc",
>from the Win98 SED disc and copy it to c:\windows\system and c:\windows\system\vmm32.
>(Thanks to http://www.nj-web-hosting.com/win98troubles.html for the bulk of the
solution.)
>
>As the solution given by Microsoft's paid support line was to destroy and rebuild
>a couple gigabytes of programs and data, and the actual solution is little more
than
>a file copy, I hereby request a complete cancellation/refund of my bill pertaining
>to Technical Support Case # SRX001021600898. Keep in mind that not only was the
paid-for
>advice horribly wrong, the simple solution to the well-known problem is provided
>in the previous paragraph.
>
>We'll see if they refund my credit card in return for prescribing killing the patient
>when a bowl of chicken soup would do.
>
>
>
[Reply or follow-up to this message]
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re: Question about 'Resolving Hardware Conflicts' How To Fix the NTKERN.VXD Device Loader Bug
Thursday, July 29, 2004 at 10:45 am
Posted by Dave
(1 messages posted)
Brilliant!
Worked like a charm!
On Friday, May 28, 2004 at 1:37 am, redabyss wrote:
>Nice one, but doesnt work always.
>
>I have a 4-way USB card in my Pentium II, since that's the only way I can connect
>a mouse and a host of other accessories these days. I opened up the machine to look
>for something, sending dust in the power supply which immediately blew it and the
>video card. After refitting for $200 I was loading drivers for the new card using
>Windows 98, which asked the innocuous question "You have an earlier version of Windows
>98, would you like to install now". After doing so the USB card didnt work, along
>with several other drivers. Same NTKERN.VXD complaint as here. Now if you like
tedious
>tasks, you should try replacing 5 drivers and reloading NTKERN.VXD with sfc without
>a mouse.
>
>Unfortunately - USB and sound still doesnt work (and the Windows 98 CD still keeps
>telling me I should upgrade). Grrrr.
>
>
>
[Reply or follow-up to this message]
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re: Question about 'Resolving Hardware Conflicts'
Tuesday, October 4, 2005 at 11:37 am
Posted by Gil
(1 messages posted)
Hi Kevin;
I have a x73 and I have had lots of trouble with it. I had to replace my hard-drive
and it was a real bad deal getting my printer to work. I tried many different ways
that Lexmark sent me and none worked.
I finally figured it out. It worked after disabling the Norton anti-virus and my
firewall. I hope this helps in some small way.
On Saturday, March 9, 2002 at 3:09 am, kevin moncrieff wrote:
>I have a question about Resolving
>Hardware Conflicts:
>I've tried on numerous occasions to intall a Lexmark X73 printer, copier, scanner
>all in one to my system.I did notice in device manager a conflict on my USB root
>hub (yellow circle with a exclamation mark ) Can this be where my problem lies?
and
>how do I remedy this?
>
[Reply or follow-up to this message]
|
re: Question about 'Resolving Hardware Conflicts' How To Fix the NTKERN.VXD Device Loader Bug
Thursday, December 15, 2005 at 3:50 pm
Posted by Andres
(1 messages posted)
Hi, don't know if you still have this problem, but this may also happen when you
use Windows 98 SE files/CD/drivers on a Windows 98 (not SE). When you first install
usb support windows asks for the windows CD, and if you place the SE CD instead of
the correct one, windows copies the files without complaining.
Now it will not work.
Solution in this case:
1- delete files (no need to be on safe mode)
-ntkern.vxd
-openhci.sys
-usbd.sys
-usbhub.sys
2- replace with correct version of the same files on the same destination. Use files
extracted from Windows 98 CD (not SE).
3- reboot
4- enjoy
On Friday, May 28, 2004 at 1:37 am, redabyss wrote:
>Nice one, but doesnt work always.
>
>I have a 4-way USB card in my Pentium II, since that's the only way I can connect
>a mouse and a host of other accessories these days. I opened up the machine to look
>for something, sending dust in the power supply which immediately blew it and the
>video card. After refitting for $200 I was loading drivers for the new card using
>Windows 98, which asked the innocuous question "You have an earlier version of Windows
>98, would you like to install now". After doing so the USB card didnt work, along
>with several other drivers. Same NTKERN.VXD complaint as here. Now if you like
tedious
>tasks, you should try replacing 5 drivers and reloading NTKERN.VXD with sfc without
>a mouse.
>
>Unfortunately - USB and sound still doesnt work (and the Windows 98 CD still keeps
>telling me I should upgrade). Grrrr.
>
>
>
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